Liwisi Reviews 

324
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall online purchases. Customers frequently praise the wonderful quality of the clothing materials and warmly appreciate how responsive and helpful the support team is. Many people highlight that the apparel is extremely comfortable, beautifully designed, and looks exactly like the promotional pictures online. However, some people mentioned that a few clothing items tend to run quite small or simply do not fit properly. A few other people also felt that delivery times were excessively long and experienced ongoing difficulties when trying to track packages or get shipping updates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and style, frequently mentioning that items like... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the well-made garments... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many consumers highlight satisfying... See more

Response time

Customers consistently note positive experiences with response time, frequently praising the immediate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great shopping experience! The service was excellent, and I`m very happy with the products. I`ll definitely shop here again.

Company replied

Rated 4 out of 5 stars

2nd time bought a dress from Liwisi, great service and nice dress. Overall great experience.

Company replied

Rated 5 out of 5 stars

Bought a color blocked horizontal strip dress. The material is comfy. Not hot even wearing in a hot day at temperature 35°. The dress fit well, giving a sliming effect. It is good for casual or workin... See more

Rated 5 out of 5 stars

Great experience. Good quality clothing and so unique. They are trustworthy, What you see on their website is exactly what you get. This is important to me, since I do like surprises. Excellent cus... See more



Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(324)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

UL624703915YP It’s been two weeks and I…

UL624703915YP It’s been two weeks and I still didn’t recieve my order. This is my firstime to order and I have second order to this shop L116212 but still in process.. how come it take so long

October 29, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Dear Customer,
We are terribly sorry to hear that you are not satisfied with the shopping on our web. We have been putting our customers first. We are going to provide you with a reasonable solution based on your situation until you are satisfied. Please send us your order number and the item in question. We promise we would follow your case in 24h.
Looking forward to your reply.

Best Wishes
Liwisi Customer Services Team

Rated 5 out of 5 stars

Easy to browse and make purchases

Easy to browse and make purchases. Items sold are of great quality and value. I will continue to make repeat purchases from Liwisi.

October 23, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi,we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!

Rated 1 out of 5 stars

Total scam

Total scam. Order jersey through "Lissi" which also goes by liwisi. Never received package. Sent 4 emails and absolutely no response. Filed fraud complaint with my bank, bbb, and ftc. So sad these so called companies are thieves. And this was through Shopify and couldn't even simply file complaint through them.

October 12, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Dear Customer,
We are terribly sorry to hear that you are not satisfied with the shopping on our web. We have been putting our customers first. We are going to provide you with a reasonable solution based on your situation until you are satisfied. Please send us your order number and the item in question. We promise we would follow your case in 24h.
Looking forward to your reply.

Best Wishes
Liwisi Customer Services Team

Rated 1 out of 5 stars

Missing items and misleading…

Missing items and misleading information

I am dissatisfied with a recent purchase due to several issues with the order on 26/7/26

1/ Two items from the order were not received. Concern raised 4 weeks ago but NO response received.
2/ One item was listed as a "SET", but i received the top and not the matching trousers. When i raised the issue, I was advised that the TOP and Pants are sold separately. This was not clear at the time of purchase, as the item was presented as a "SET", which reasonably led me to believe that both pieces were included. I believe the product description was misleading and did not clearly communicate that the top and trousers needed to be purchased separately. I would appreciate a suitable resolution , including either delivery of the missing items or a full refund.
What is most disappointing is the way my concerns have been handled. i expect a more helpful and customer-focused response, particularly when the product description was unclear and items were missing from the order.
Although there are many nice and appealing items on Liwisi website, based on this experience amd the poor customer service response, I do not think I will be making further purchases from Liwisi.

21/09/2026
Thank you for your reply.
Can Liwisi customer service look up my email?
Order #L110304 dated 3/7/26

Missing Items:
1/ Casual Floral Hollow embroidered puff sleeve
blouse
2/Casual Minimalist lapel 3/4 sleeve knitted top.

Misleading information about a SET
French Commuter linen short sleeve blazer set

NO solution for this issue received
I looking forward to your response and resolution.

28/9/26

One week on, there is still no response or resolution to the issues as promised by Liwisi customer service team that they would review the issue within 24 hours.

August 20, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Dear Customer,
We are terribly sorry to hear that you are not satisfied with the shopping on our web. We have been putting our customers first. We are going to provide you with a reasonable solution based on your situation until you are satisfied. Please send us your order number and the item in question. We promise we would follow your case in 24h.
Looking forward to your reply.

Best Wishes
Liwisi Customer Services Team

Rated 2 out of 5 stars

Linsiwo sent me the wrong size out when…

Linsiwo sent me the wrong size out when I, ordered some Sandals. They refused to accept their mistake or give me a free return label.
I found their customer service unhelpful.
I would never use them again

August 8, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Dear Customer,
We are terribly sorry to hear that you are not satisfied with the shopping on our web. We have been putting our customers first. We are going to provide you with a reasonable solution based on your situation until you are satisfied. Please send us your order number and the item in question. We promise we would follow your case in 24h.
Looking forward to your reply.

Best Wishes
Liwisi Customer Services Team

Rated 5 out of 5 stars

Perfect for Professional Office Wear

My husband sent me a link to Liwisi, so I've made a few purchases from here. Almost everything I bought from Liwisi was a success for me. The clothes fit really well, I get a lot of compliments, and I feel great wearing them. I mostly purchase office wear, which boosts my confidence; sometimes I even look forward to going to work just to wear a new outfit from Liwisi.There was one shirt that was too big for me, but customer service gave me a couple of options and everything worked out well. I even ended up styling the oversized shirt in a different way. Overall, the quality is amazing, and the prices are very reasonable—far cheaper than designer clothes. I will definitely be purchasing more pieces for my wardrobe!

August 3, 2026
Unprompted review
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Reply from Liwisi

Hi, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

Good Quality and generous customer service

I have ordered several times from this company and am pleased with the quality of everything I ordered. I had a little trouble returning one item that didn't fit me quite right, as the company was initially unresponsive to my email inquiries, but I believe this was a glitch and when the team did get back to me, they resolved the issue very generously.

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

denim dress

Received my denim dress. Colour of fabric different shown in picture and the fabric did not look like the one the model was wearing. The label tag for size has been cut away also. Looks like some resale clothes.

August 5, 2026
Unprompted review
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Reply from Liwisi

Dear Customer,

Thank you for sharing your feedback with us.

We’re truly sorry to hear that the denim dress did not meet your expectations, especially regarding the fabric color, material appearance, and missing size label. We completely understand your disappointment and sincerely apologize for the inconvenience caused.

We would really like to check this issue further and provide a suitable solution. Could you please kindly contact our customer service team through the Liwisi official website with your order information and photos of the item received? Our team will do our best to assist you.

Warm regards,
Liwisi Customer Support Team

Rated 2 out of 5 stars

Dress came in too big for an S size

Dress came in too big for an S size. The size tag has been removed. Disappointed.

July 31, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Dear Customer,

Thank you for sharing your feedback with us.
We’re truly sorry to hear that the dress did not fit as expected and that the size tag appeared to be missing. We completely understand your disappointment and sincerely apologize for the inconvenience caused.

We would really like to help check this issue further and provide a suitable solution. Could you please kindly contact our customer service team through the Liwisi official website with your order information? Our team will do our best to assist you.

Warm regards,
Liwisi Customer Support Team

Rated 1 out of 5 stars

Very poor quality of material

Very poor quality of material, I regretted ordering from here!

June 6, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Dear Customer,

Thank you for sharing your feedback with us.

We’re truly sorry to hear that you were disappointed with the material quality and that your experience did not meet your expectations. We sincerely apologize for the inconvenience caused.

We would really like the opportunity to review your case and help provide a suitable solution. Could you please kindly contact our customer service team through the Liwisi official website with your order information and photos of the item received? Our team will do our best to assist you.

Warm regards,
Liwisi Customer Support Team

Rated 5 out of 5 stars

Great experience and clothes

Great experience. Good quality clothing and so unique. They are trustworthy, What you see on their website is exactly what you get. This is important to me, since I do like surprises. Excellent customer service. Issues are resolved immediately. They really appreciate their customers. I also learned to size up, since some of their items run small.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

I like the styles from Liwisi

I like the styles from Liwisi. They bring out a personal style that feels slightly different from typical American retail fashion. Many of the pieces include thoughtful details that enhance the overall look and design. The prices are reasonable for the quality and materials, and the clothing fits well within my work dress code while still being relaxed and comfortable. I will continue purchasing from this company.

May 14, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you so much for your kind review! We’re delighted to hear that you enjoy Liwisi’s unique styles and thoughtful design details. It means a lot to know that our pieces fit well with your work dress code while still feeling relaxed and comfortable.
We truly appreciate your support and are so happy to have you as part of our community. We look forward to bringing you more styles you’ll love!

Rated 5 out of 5 stars

my go to for my travel trips

my go to for my travel trips! amazing quality

May 9, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you so much for your lovely review! We’re so happy to hear that Liwisi has become your go-to choice for travel trips. It’s wonderful to know that you’re enjoying the quality of our pieces.
We truly appreciate your support and look forward to bringing you more styles you’ll love for your future travels!

Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience. Their pieces are truly unique and stylish and you can tell a lot of thought goes into every design. The quality exceeded my expectations, and everything feels beautifully made. I love finding items that stand out, and they definitely delivers that perfect mix of originality and high quality!

May 8, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing experience and that you love the unique style and thoughtful design of our pieces. Your support and kind words encourage us to keep creating original, stylish, and beautifully made pieces.

Rated 5 out of 5 stars

Beautiful quality and perfect for summer

I’ve recently started wearing Liwisi, and I am so impressed with the quality of their clothing. I have the polka dot dress and the white Casual Elegant Waist Blazer, and they are both stunning.
The blazer is exactly what I was looking for—it’s very light and breathable, so it's perfect for layering in the summer when you want to look a bit more put-together without getting too hot. It gives great coverage and feels very high-end.
The shipping was smooth, and the items look even better in person than they do online. I’ll definitely be ordering more!

May 6, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi there,
Thank you so much for sharing your experience, we’re really glad to hear you’re enjoying your pieces, especially the polka dot dress and the blazer.
It’s great to know the blazer has been a perfect lightweight option for summer layering and that both items met your expectations in terms of quality and fit. We also appreciate your feedback on the shipping and overall experience.
We look forward to seeing you again and hope you find more pieces you love in the future!

Rated 1 out of 5 stars

I ordered last week two dresses and…

I ordered last week two dresses and sent emails requesting update of my orders’ delivery and a link for tracking but got no reply. At least a response up to this day, not too much to ask.
I saw their add in FB and got interested with
clothes’ style and placed the order, issue is their contact support is not active.
How can a business work with no proactive communication with customers.

April 30, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi there,
Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration you’ve experienced trying to reach us.
We understand how important timely updates and tracking information are after placing an order, and not receiving a response is not the experience we want for our customers. In some cases, emails can be delayed or missed during high inquiry volumes, but that is still not ideal and we take this seriously.
We’d really like to look into your order and make this right for you. Please send us your order number or the email used at checkout, and we’ll prioritize checking your delivery status and getting you a clear update as quickly as possible.
Thank you again for your patience and for giving us the opportunity to improve.

Rated 5 out of 5 stars

Affordable price and Nice Design.

Nice design, very comfortable and true to size. Sometime have good offer and quality worth for the price.

March 25, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi there,
Thank you so much for your feedback!
We’re really glad to hear that you like the designs and find the pieces comfortable and true to size. It’s also great to know you’ve been able to take advantage of our offers and feel the quality is worth the price.
We truly appreciate your support and hope you continue finding styles you love with us!

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