Liwisi Reviews 303

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items are well-made, durable, and often true to size. Many appreciate the stylish and diverse range of clothing options available. The customer service is consistently highlighted as amazing, friendly, and courteous, with quick and helpful responses to inquiries. However, some customers also noted issues with orders, including items not fitting as expected or not matching website descriptions. A few people mentioned dissatisfaction with the response time from customer service regarding returns or exchanges, stating that replies were delayed or nonexistent.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers appreciate the feminine,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of materials,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence, quickness, and... See more

Order

People report ambiguous experiences with order. Many customers praise the quality, fit, and fast delivery of... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

Made many orders from Liwisi already and the quality is great, true to size, and fits well. The choices are trendy and lots of options to choose from. Customer service is amazing especially and respon... See more

Company replied

Rated 5 out of 5 stars

The customer service is incredible. Very friendly and courteous, with quick responses. The sweater I ordered was pretty and of great quality, it is just a little too small/tight, but they told me I... See more

Company replied

Rated 5 out of 5 stars

Made 3 orders from Liwisi already and the quality is great, true to size, and fits well. The choices are trendy and lots of options to choose from. Customer service is amazing especially when one of t... See more

Company replied

Rated 5 out of 5 stars

All around - Excellent experience. From shopping o the website, . shipping fairly quick, quality of the fabric, stiches align , the dress is exactly what I ordered...I will definitely buy again. You... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have always loved Liwisi products

I have always loved Liwisi products . They are feminine with a flare, very cute and fun. The materials are nice and comfortable. Customer service is excellent, quick and responsive

February 26, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi,thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

Most of the designs are very feminine.

Most of the designs are very feminine.
Only set back is that I am unable to select *SGD* for my payment. Could you look into it please.

March 24, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi,thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

My first order was 3 items

My first order was 3 items, I love them all just only one item is small for me, the Good fabric quality, beautiful design.

February 21, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hello, we are glad to receive your positive comment and feedback! We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Looking forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

Good customer service and quality…

Good customer service and quality product.

March 13, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you so much for your kind words! We're delighted to hear that you’re happy with both our customer service and product quality. Your support truly means a lot to us!

Rated 5 out of 5 stars

Helpful, approachable and kind.

Liwisi's team is helpful and approachable. I ordered a dress which doesn't fit me to the size. I requested for the exchange. However, they are so nice to provide me a credit code for my next purchase without needing me to return or exchange the dress. I love their fashion design. I have bought a few items from their shop. The price is reasonable and worth buying. Highly recommended shop.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a color blocked horizontal strip…

Bought a color blocked horizontal strip dress. The material is comfy. Not hot even wearing in a hot day at temperature 35°. The dress fit well, giving a sliming effect. It is good for casual or working.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been shopping with Liwisi for more…

I’ve been shopping with Liwisi for more than a year now. Their service are excellent. Prompt reply and very helpful

Christina

February 5, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

Made many orders from Liwisi already

Made many orders from Liwisi already and the quality is great, true to size, and fits well. The choices are trendy and lots of options to choose from. Customer service is amazing especially and responsibility when one of the orders loses … they will work hard to send to me the order back . Im so I appreciate. I would recommend Liwisi to anyone looking to shop online. I love style and material. Quality beautiful…

January 26, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi, thank you very much for your support and we arehonored that our service can be of help to you. We are also hoping that all ourcustomers can receive clothes that they are satisfied with and fit well. Have a nice day!

Rated 5 out of 5 stars

A trustworth fashion store!

Made 3 orders from Liwisi already and the quality is great, true to size, and fits well. The choices are trendy and lots of options to choose from. Customer service is amazing especially when one of the sweaters came back with a small stain - I was offered a full credit for the next purchase. I would recommend Liwisi to anyone looking to shop online.

January 5, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hello, we are glad to receive your positive comment and feedback! We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Looking forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

The fabric is nice and the quality is…

The fabric is nice and the quality is good. It’s great value for money.

January 4, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hello, thank you for your praise of our website and look forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

I loved their product and their service…

I loved their product and their service 👌👌

January 22, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!

Rated 5 out of 5 stars

The high standards of serviced need a…

The high standards of serviced need a 5 stars rewards.
Thanks for the fast actions and responded for my case. Really appreciate it

Paddy low
Singapore

January 20, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Hi,thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!

Rated 5 out of 5 stars

The customer service is incredible

The customer service is incredible. Very friendly and courteous, with quick responses. The sweater I ordered was pretty and of great quality, it is just a little too small/tight, but they told me I could keep it, while receiving a partial refund and a discount on my next order. How impressive! I would only request that they get some larger sizes for us girls in the USA. You guys sell beautiful, feminine conservative clothes that I love!

January 11, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you for such an amazing review! We're so happy to hear you enjoyed both our customer service and the quality of your sweater. Your feedback about sizing is greatly appreciated and helps us improve. We truly value your support and hope to serve you again very soon.

Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. The sweater I ordered is just like the photos and the workmanship and quality is excellent.

January 9, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you for your kind words! We're glad to hear you’re happy with both our customer service and product quality. Have a nice day!

Rated 5 out of 5 stars

I am so impressed with my purchase

I am so impressed with my purchase! The clothing material is high quality and feels very durable. I had a few questions before and after ordering, and the customer service team responded incredibly fast and was very helpful. Shipping was smooth, and I’m very happy with the overall experience. I will definitely be shopping here again!"

January 9, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you for such an amazing review! We're so happy you loved the quality of the clothing and had a smooth experience from start to finish. We truly appreciate your support and can’t wait to serve you again.

Rated 5 out of 5 stars

Customer service is always excellent

Customer service is always excellent. The response time is immediate and always very helpful. I have ordered many times from Liwisi and have put items on my Christmas list from my family these past two years. I love the bang for the buck!

January 7, 2026
Unprompted review
Liwisi logo

Reply from Liwisi

Thank you for your wonderful feedback! We're delighted to hear you’re happy with our customer service and products, and we appreciate your continued support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look