Lixo Healthcare Reviews 

4
TrustScore 3 out of 5

3.0

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Company details

  1. Massage Therapist

Written by the company

Lixo Healthcare Equipment Pvt. Ltd., is a professionally administered ISO 9001:2008 certified establishment. It is a part of Lixo group, holding HealthCare equipment & Technology. We are Having around 11 years of substantial footprint in HealthCare Equipment Industry. Lixo’s predominant focus is promoting healthcare products that contribute to your wellbeing. Our goal is to create the highest degree of luxury with health benefit of our massage chairs into your daily life. Set up in India, Lixo has a prominent background and an enriched experience in the massage chair market that compliment your style, comfort and needs. The models presented on our website have been persistently reviewed to meet the customer’s requirements with regard to performance, durability and its exquisite nature. We pledge ourselves to yield the best service to our customers, promising satisfaction. All products are rigorously tested for their durability before they are exhibited on our website for sale. Ensuring the best quality product delivered at your doorstep.


Contact info

  • #3C2, 10th Floor, Seethakathi Business Centre Anna Salai Landmark: old Anand theatre, Thousand Lights East, Thousand Lights,Tamil Nadu , 600006, chennai, India

  • 180030002006
  • info@lixo.in
  • lixo.in

3.0

Average

TrustScore 3 out of 5

4 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.0

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

Pathetic Service and faulty products

Pathetic Service and faulty products
I Have purchased a massage chair. IT has been 3 months and it is not been able to repair by their technicia. Product is still under waranty. Beware dont buy anything from them.

October 1, 2025
Unprompted review
Lixo Healthcare logo

Reply from Lixo Healthcare

Hello Labham Sahani,

Thank you for your patience.

We sincerely apologize for the inconvenience caused during the service process.

Service Summary (Ticket #13400)

* Issue reported on: 18 August 2025
* Initial diagnosis: Fuse failure
* Subsequent findings: Motherboard issue, foot roller malfunction, Bluetooth & tablet charging issue

Action Taken

* Fuse replaced
* Motherboard replaced
* Foot roller board replaced
* Bluetooth board replaced

Current Status

* As per our service records, all issues were resolved on 17 November 2025
* Product is currently functioning normally

Next Step

If you are still facing any issue, kindly contact us:

* Toll-Free: 1800 3000 2006
* Email: support@lixo.in

* Please mention Ticket #13400 for quick assistance

We remain committed to ensuring a smooth and reliable experience.

Thank you for your continued support.
Team Lixo

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Rated 5 out of 5 stars

Amazing purchase

Amazing purchase! The Lixo massage chair’s techniques are fantastic and help me sleep so well. Definitely worth the money.

June 18, 2024
Unprompted review

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