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Lloyds Business Accounts Reviews 

1,689
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 806 reviews, reviewers had a great experience with this company. Customers frequently praise the professional and helpful staff members who guide them carefully and make setting up new accounts completely smooth and stress-free. People also find the digital banking applications straightforward to use, noting that submitting documents for verification is fast and efficient. Some reviewers were not happy with customer service, mentioning that it can be extremely difficult to reach the right support teams or get prompt responses. A few other people also felt that the account setup process can sometimes take much longer than expected, leading to frustrating delays and communication gaps.

What people talk about most

Service

Consumers find service to be positive, highlighting the professional, friendly assistance and excellent... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the helpful, polite, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting helpful, professional, and friendly... See more

Application

Clients share ambiguous opinions on application, with many reviewers praising the process as quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... See more

Company replied

Rated 5 out of 5 stars

As a loyal customer for nearly 20 years, opening my buisness account was seemless and very stress free. If ever ive needed help or support its been offered with ease. I couldnt speak more highly of th... See more

Company replied

Rated 5 out of 5 stars

Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... See more

Company replied

Rated 5 out of 5 stars

Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more

Company replied


Company details

  1. Bank
  2. also in
  3. Financial Institution

About Lloyds Business Accounts

Written by the company


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Contact info

Business Bank Account

Apply for a business bank account online in minutes

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,689)

772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my first self-employed venture

This is my first self-employed venture, and I found the process of opening a business account with Lloyds to be extremely easy, and efficient. Everything was taken care of at a quicker pace than expected, and they kept me informed every step of the way. I particularly like the extra guidance they offer, as being new to this means it can easily become overwhelming. I definitely feel in safe hands with Lloyds.

September 28, 2026
Rated 5 out of 5 stars

The process was with a clear…

The process was easy with a clear requirements

September 17, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Dotland Hub Limited,

We are glad to hear that you found our application straightforward and the instructions simple to follow. Thank you for sharing your positive experience with us.

Regards,
Lloyds

Rated 5 out of 5 stars

EXCELENT SERVICE

October 22, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Mohsin Raza,

Thank you for your review and for your positive comments. We're glad that you received excellent service and look forward to supporting you again in the future.

Regards,
Lloyds

Rated 5 out of 5 stars
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Mioara Tanase,

We are glad to hear that your journey with us is off to such a wonderful start. Thank you so much for sharing your positive initial impressions, as your feedback is greatly appreciated.

Regards,
Lloyds

Rated 5 out of 5 stars

Seamless process …

The application process was seamless and flexible for additional services.

October 22, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi De-Adullam CIC,

We are glad to hear that you found our application process smooth and accommodating for your extra requirements. Thank you for taking the time to share your positive experience with us!

Regards,
Lloyds

Rated 5 out of 5 stars

Great experience

Great experience

October 22, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Avoncliffe Properties LTD,

Thank you for your kind feedback. We're glad to hear you received excellent service. Your comments are greatly appreciated and will be shared with the team.

Regards,
Lloyds

Rated 5 out of 5 stars

Good excellent

October 15, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks HS Global Consultants LTD,

Thank you for your 5-star review. We're glad to hear that you received excellent service.

Regards,
Lloyds

Rated 5 out of 5 stars
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Carol Nuttall,

We are glad to hear that you had such a smooth and efficient experience with us. Thank you so much for sharing your wonderful feedback!

Regards,
Lloyds

Rated 5 out of 5 stars

Very good banking

Very good banking and customer service. I will recommend Lloyds business banking to any business.

October 20, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Seven Papers Legal Partners,

We are happy to hear that our support has been helpful for your company. Thank you for recommending our services to other businesses. We appreciate your feedback.

Regards,
Lloyds

Rated 5 out of 5 stars

easy account set up with good features…

easy account set up with good features and offers

October 20, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Futuresult,

We are glad to hear that you found the registration process straightforward and are enjoying the various benefits available. Thank you for sharing your positive experience with us!

Regards,
Lloyds

Rated 5 out of 5 stars

Gary Watt was the man who made…

Gary Watt was the man who made everything possible and easy for me with his patience and his warm aproach every time

October 16, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Customer,

We are glad you enjoyed your experience with our team member. We appreciate your feedback regarding his patience and kind manner, and we thank you for sharing your positive thoughts with us.

Regards,
Lloyds

Rated 5 out of 5 stars

Clear communication at all stages with…

Clear communication at all stages with excellent customer service interaction.

October 1, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Sonia,

Thank you for your feedback. We are glad to hear that you experienced great customer service and consistent, helpful updates throughout your journey with us.

Regards,
Lloyds

Rated 4 out of 5 stars

Issues with application

The process took me longer than I anticipated, as struggled uploading my ID and photo.

October 9, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Ian,

Thank you for your review. We're glad you enjoyed your experience overall, but we appreciate your feedback about the upload issues.

Regards,
Lloyds

Rated 5 out of 5 stars

EXCELLENT explanation

EXCELLENT explanation

October 1, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Michael,

Thanks for the feedback and glad we are able to help with our explanation.

Regards,
Lloyds

Rated 5 out of 5 stars

loyal customer for nearly 20 years

As a loyal customer for nearly 20 years, opening my buisness account was seemless and very stress free. If ever ive needed help or support its been offered with ease. I couldnt speak more highly of this banking group and forever more will i be a loyal customer. Customer service 10/10.

October 15, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Iron & Earth Wilderness Escape,

We are so grateful for your two decades of loyalty and for taking the time to share such positive feedback. We are happy to hear that setting up your commercial profile was a smooth and hassle-free experience, and that our team has consistently provided seamless assistance whenever you required guidance.

Regards,
Lloyds

Rated 5 out of 5 stars

The telephone customer service handlers…

The telephone customer service handlers were professional and helpful.

October 15, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Ibrahim,

Thank you for taking the time to share your feedback. We are glad to hear that our phone support team provided you with such attentive and polite assistance.

Regards,
Lloyds

Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience with Lloyds Business Banking. The staff have been professional, friendly and helpful, providing clear communication and excellent customer service. I particularly appreciate their efficiency, attention to detail and willingness to understand my business needs. The whole experience has been smooth and straightforward, and I feel confident and well supported as a business customer. I would highly recommend Lloyds Business Banking to other business owners.

October 15, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Thanks Syed,

We are glad you enjoyed your experience with our services. Thank you for taking the time to share your positive feedback about our team. It is wonderful to hear that our staff provided clear communication, efficiency, and a deep understanding of your operational requirements.

Regards,
Lloyds

Rated 5 out of 5 stars
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Mushtaq,

Thank you for your feedback. We are glad to hear that you find our application simple to navigate and helpful for your daily banking activities.

Regards,
Lloyds

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