Lloyds Business Accounts Reviews 1,336

On the whole opening the business account was easy. However, the process took several weeks and the bank did not transfer my old business account with another bank over to Lloyds as I requsted.

I’ve had a very smooth experience with Lloyds for my business banking. The mobile app is intuitive and makes managing daily transactions easy. Customer support has been helpful whenever I've needed to... See more

Overall, a positive outcome, as Lloyds was able to open the business account. The main drawback was the length of time it took, around six weeks, and the limited space to properly explain our business... See more

An easy to follow process that was quick and very efficient. I encountered no problems whatsoever along the route and it all seemed to be dealt with so quickly. Swift delivery of cheque book and depos... See more

Lloyds made the process of opening a business bank account hassle free. They explained the process clearly and provided advice on other products that could benefit our business. I have confidence that... See more

Easy to set up and the portal is easy to navigate. There are some features that are not available which I think should be looked at. All in all the experience was easy and our relationship manager Lin... See more

We’ve been with Lloyds Bank for over 15 years and have always had a great experience. The service has been consistently excellent, and doing business with them has been a pleasure. Our relationship ma... See more

Iam currently a Lloyds Bank customer On both occasions opening my accounts has been very easy, As long as the information they ask from you is very clear and accurate

Lloyds is just too far behind the competition when it comes to business banking online. Took me over 40min just to connect to someone who could tell me who the recipient was of an international... See more

Opening my business was very easy and Lloyds helped me all the way 👍 I made mistakes but I phoned the business accounts number was put straight through and the Lloyds team was very understanding and... See more

Stunningly awful. An irrelevant dinosaur, How can onboarding have been so antiquated (multiple branch visits, physical ID checks, bad service and then departmental failures and lengthy delays as they... See more

Setting up a bank account for business can be daunting, due to the application process & the vast choices of different banks, I decided to bank with Lloyds for business & my personal account. I am ver... See more

Opening the Account was easy than I think becuase every steps were clearely mentioned and guided on correct route to complete all the steps without any issue.

Everything was quickly dealt with and seem to be a very good bank, lovely staff in newcastle and Durham branch, very helpful. I have Been asking for a statement in branch but it’s not possible so busi... See more

I am a business account holder at Lloyds and I strongly recommend you DO NOT choose this bank. Please see below the nightmare that I am currently experiencing. Outrageous terrible customer service... See more

Lara Berry, the Relationship Manager was excellent. She is very knowledgeable and very responsive. She understands my business and our pressures. The Account Opening and Onboard Teams were very quick... See more

When it's all working it is fine, as soon as there is any interaction with the telephone help systems you find them slow, unhelpful or unavailable. Why would you only be able to ask why credit card tr... See more

3 weeks and still no card or online access. first call, card and machine for online access on way, second call still being processed, third call oh you havent applied for online banking oh you didnt a... See more

Just hopeless trying to get anything done. Trying to close my accounts after ceasing to trade. Had a settlement figure for my bounce back loan and paid to the penny but because Lloyds took so long to... See more

We were opening an account for our golf society & chose Lloyds. We were assisted in the process & felt comfortable with the procedures.

Have been with Lloyds for many years during which time I have been very happy. Opened a new business account with them recently and the overall experience was good and easy.

Great support and ease of process in opening new business accounts. Was really impressed by the hands on approach of the relationship managers.

It was very easy to open business account and I get quick help from support team to open it ,very recommended and I will be always with loyds bank the best in uk 👌

I recently opened a business account with Lloyds Bank and had a very smooth and professional experience from start to finish. The staff were welcoming, knowledgeable, and took the time to explain... See more

It took 6 days for Lloyds to open my Business Account following my application on 13/12. I was able to start trading pretty quickly. Thank you

Basically I’m your costume I have current account with Lloyds so I know you well thanks

- "Excellent customer service, always helpful and efficient" - "Great online banking platform, easy to manage accounts" - "Lloyds Bank is reliable and trustworthy, always looking out for my... See more

Setting up the account was straight forward, I now would like to talk to a business manager so as to explain my business etc

The process was straightforward, quick, and easy to follow. Everything went smoothly from start to finish. Very happy with the experience.

The time and patience of the lady helping me with the application in branch was invaluable. Without her help I would have struggled.

I hate doing this sort of thing (opening a business bank account,) online, but the experience was relatively painless. So thank you.

Victoria's customer service was excellent and helped me every step off the way to open up my business account

I hit a few hurdles setting up my initial business bank account with other banks, but everything was so easy with Lloyds. Easy and painless. Thanks.

I couldn't have completed the process without the help of Natalie in branch ,I m 72 and not good with technology and she and other members of staff helped me complete the process that I found difficul... See more

The staff were so helpful online and instore. Very patient and caring. We made a few visits to the Bank in Norwich and every time the staff were brilliant.

My experience was great and the bank employees help me with everything I needed and I didn’t understand

The process was what made the difference i was not asking them for anything but an account and they understood that, no dilly dallying around just get it done, I wish most banks could understand this.... See more

I was very pleased with the time and patience they took to understand our budiness model which eventually led to the opening of our business account.

The support from the staffs throughout the whole process of the opening of the business account

Decent website and reasonable security. The low rating is like most banks, which have a heavy-handed approach to AML checks. If you don't provide the details needed, they close the accounts unt... See more

I had zero feedback for 6 weeks and kept asking what they needed to open the account. They kept saying nothing was needed for 6 weeks. Then, after 6 weeks your agent informed me they required tour se... See more

In one word, Lloyds bank is exceptional. Its dedicated support for start up businesses is phenomenal.

It was not great at all Preferred old days when Icould sit with real person and sort out everything in far less time

We took out a business loan with Lloyds which was paid off many years ago. However, I now learn that they did not release the security on the loan (apparently our business relationship manager should... See more

The whole experience of changing business banking is usually difficult, however to change to Lloyds Bank was very easy.

My experience with Lloyds is ine of the best,I am very happy with their services

It was a simple process and a profess6help was always available on the phone.

Onboarding staff are unhelpful and ridiculously nit picky about wording. I repeatedly had to ask my new landlord to amend letters to satisfy the requirements of the bank - this included having to chan... See more

I decided to move one of my business accounts to Lloyds. I went through process, provided the required information and personal data only to be asked for more. This was fine and I understood the... See more

every time I ring I get a different person and different instructions. No one seems to know what they are doing. I cannot update our details online and have spent hours on phone calls with no success.... See more