Lloyds Cardnet Reviews 

Excellent relationship with our relationship manager Luke. Prompt and efficient service. Responsive when we have urgent issues.
10/10 all round

Very helpful and professional service from Luke Willis, my manager.
He helps provides the best rates too.

No problem setting up our new card machines.
One phone call from Luke Willis and we were good to go.
Thank you very much Luke

Great customer support, friendly service.

We are generally happy with the service we get from Lloyds Cardnet but it is always nice to have a chat so hear what else is available. Dulcie was very pleasant and helpful so thanks for your call!

As an inexperienced treasurer of a small community society I was apprehensive about applying for a simple card payment system. I was fortunate in being guided by a knowledgeable and friendly Cardnet Sales Associate, Sam Whitaker. This enabled me to complete the application process satisfactorily. Sam Whitaker was impressive at all levels of the application.

I rate the 5 Stars as Lauren was easy and straight forward to deal with and she sent out to me what I need right away. No problem. She was a pleasure to work with

It may take a bit longer to get funds into bank but the security knowing that my bank won’t be going to close anytime soon is a plus I e been scammed by another card company before

I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing attention to detail.

And the after care service has been excellent also, I have had some further questions which Emmie has guided me through quickly and efficeintly.

I would not hesitate to recommend. Thank you Emmie.

My colleague and myself had a team meeting with Assam and was extremely impressed with his overall commitment in helping us with ideas in improving a new way of going forward to enhance a new venture we are in the process of, he was incredibly informative and truly helpful couldn't have asked for more and we so look forward to working with him

We would just like to say thank you and would definitely recommend Lloyds Cardnet to anybody also to banking with Lloyds

Tina and Ben

We've been working with Michael Scott to implement payment processing across our website and customer portals. Throughout the project, Michael has been exceptional. His speed of delivery, technical expertise, and ongoing support have been invaluable, ensuring the project progressed smoothly from start to finish. We greatly appreciate his responsiveness and commitment to helping us achieve our objectives.

Amber was listening to my queries and responded rapidly

Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amber in a vast organization like LLoyds. The human touch never goes a miss

Great customer service

We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a genuine difference to our card fees — real, measurable savings rather than vague promises.

Throughout the process he was responsive, clear, and easy to deal with, explaining everything in plain terms without any pressure or jargon. It's rare to get this level of proactive, knowledgeable service, and it's made a real difference to our bottom line.

Highly recommend Assam and the team at Lloyds Cardnet to any business looking to review their card processing costs.

Dolce, your advisor, was an absolute dream to talk to, she was friendly, interested in our business and full of really useful information.

James
Was brilliant keep me informed on every aspect
Most helpful informative
Normal this procedure is hard work and I had to keep chasing
But not on this occasion
All I can say was thank you brilliant

Fantastic service – extremely efficient and professional. I wouldn't hesitate to recommend them. Other providers simply didn't match up.

Special thanks to Ramee Thakrar, who really understood what we needed and delivered exactly what he promised at every stage. He was professional, reliable, and a pleasure to deal with throughout the whole process.

Thank you, Ramee, for making everything so smooth and straightforward. Highly recommended!

Very pleased with how my query was dealt with. Obviously we all want to have a much cheaper charge for card processing, especially for small transactions. Perhaps anything under £4 or £5 could be at 0% with just the Visa or MasterCard fixed fee of 3p? Would help small businesses who sell small items (hardware shop selling £1 and £1.50 items).