The London Medical & Aesthetic Clinic Reviews 

The waiting area is strange. It’s cluttered with junk and has dirty carpet. The carpeting carries into his office, where he does injections.

I came for a consultation, and was told I could have my treatment that day. As I filled out forms, I could hear the doctor shouting aggressively in his office. Shortly after, an assistant came out and told me I was taking too long and had to leave.

Honestly, I was relieved. The whole experience was uncomfortable. Hearing a doctor yell at a young woman right before treatment was particularly alarming.

He says he’s had thousands of patients, so I find it odd there aren’t any recent reviews. So to anyone considering after the year 2025, the vibe is very off.

EDIT:
The clinic tried to have my review taken down!

At first they left a comment saying they had no record of my visit. Then they changed their reply to say I should’ve mentioned something during my visit. The onus isn’t on a patient to stick around and explain why they aren’t comfortable. When someone is shouting, I just want to get away.

I know people rely on open dialogue in spaces like this to inform decisions. Because of this, I’ll be more explicit about what I had mentioned in my review. Here is what the NHS says about treatment areas:

“NHS Health Building Note (HBN 00-09) explicitly states that carpets are prohibited in clinical areas, which includes any room or zone where clinical procedures like giving injections, taking blood, or preparing medications take place”

They mention in their response that they clean after each patient. On this, the NHS says :

“Health Building Note 00-10: Part A specifies that treatment and injection room flooring must be smooth, impervious, capable of meeting agreed hygiene standards, and resistant to regular detergents and disinfectants. Porous carpets fail to meet these chemical and physical resistance requirements”

I was purposefully vague in my review, so I’m not sure how they would’ve been able to verify details of my appointment based on “I came for a treatment”

I’ll allow you to draw your own conclusions surrounding their standards based on the above.

I had Sculptra by Dr Ayoubi and very happy with the results and the service provided by his clinic. Dr Ayoubi was very caring and listened to all my questions/concerns. Highly recommended for Sculptra!

⭐⭐⭐⭐⭐

I cannot recommend London Medical Aesthetic Clinic highly enough, and in particular Dr Ayham Al Ayoubi, who has been absolutely outstanding and has consistently exceeded my expectations.

From the very first consultation, Dr Ayham is incredibly professional, friendly, and reassuring. He takes the time to thoroughly discuss expectations, provides a detailed before-and-after review, and ensures you feel completely comfortable and confident every step of the way. Not only are expectations met — they are genuinely exceeded.

The level of care does not stop after treatment; the aftercare is exceptional, with real attention given to your comfort, results, and satisfaction. Dr Ayham truly goes above and beyond to make sure you are happy, and you never feel rushed — he takes all the time needed to ensure the best possible outcome.

The clinic itself is welcoming, discreet, and professional. Every member of staff is polite, friendly, and attentive, making the entire experience relaxed and comfortable from start to finish.

I have been attending this clinic for several years and have always been extremely happy with my results. Everyone I have recommended to London Medical Aesthetic Clinic has shared the same positive experience.

I couldn’t be happier with the care I’ve received and would wholeheartedly recommend Dr Ayham Al Ayoubi and London Medical Aesthetic clinic to anyone considering aesthetic treatments.

Don't waste your time booking here. I paid the £100 deposit for a video consultation at 5:30pm. They messaged me on whatsapp saying they are running ten minutes late. 25 minutes later and nothing. I messaged to see if it is still going ahead. Another ten minutes went by. Nothing. I rang and nothing. Messaged again and got a message an hour after the scheduled time saying 'he is a surgeon you know, delays happen.' An hour waiting on the end of a webcam without proper communication isn't acceptable. Got a refund and booked elsewhere. Apparently the other clinic also used the same surgeon, which is fine since I had a problem with the staff not him. I paid their £150 deposit and they booked me in to see him in London. I received 2 different location addresses for the appointment. When I asked which one it was I was told by 2 different people 2 different addresses. In the end the second clinic I contacted said because I'd already booked a video consultation before (even though I'd cancelled it and received a refund), the new clinic will have to put me down as a private patient of the first clinic I originally had problems with. They told me I'd receive a call from the first clinic to confirm whether or not the apt is going ahead... of course I didn't receive a call, so I called them 3 times..... surprise surprise, they didn't have my apt in the diary and I've lost my hundred plus pounds train ticket to go see them.
Stay well away. I wouldn't trust these guys to perform surgery on a spoon, never mind me!

Dr. Al-Ayoubi has been very helpful in addressing my concerns. He advised treatments that have helped me achieve what I wanted. I am currently on my third session of Sculptra and have seen improvement in deeper scars. He is very professional, as is his entire team.

I strongly advise anyone considering treatment at LMA Clinic to think very carefully before committing. My experience was disappointing and extremely costly.

I had Sculptra and laser treatments for acne scarring and saw no noticeable improvement. Whenever I raised concerns, I felt dismissed by staff, who kept insisting that results were visible even though nothing had changed. Instead of listening, they would bring additional staff members over to reassure me, which felt rehearsed and unhelpful.

Although the doctor is friendly and charismatic, it came across as more showmanship than genuine patient care. Pricing was inconsistent, with each session costing something different. When I wasn’t seeing results, I was encouraged to book even more treatments, despite already spending thousands of pounds.

The PA and receptionist were cold in their approach, and at no stage did I feel supported. When I expressed my concerns, they were shut down rather than addressed.

I also couldn’t help noticing that some of the positive reviews appear to be written by individuals with the same names as people who work at the clinic. This made me feel even more uneasy about the transparency of the whole operation.

Based on my experience and seeing that others have had similar issues, I would urge potential clients to be cautious. I regret my decision and wish I had gone elsewhere

This is a scam! DON'T waste your money!! I spent £10k on SmartLipo and have not seen any improvement in my cellulite, if anything it is worse. I have also been left permanently disfigured on my abdomen. Furthermore, when I returned to share my disappointment on two separate occasions and requested a copy of my medical records so that I could see how much fat was removed and get a copy of my before and after photos, the clinic refused, despite their legal obligation under the Freedom of Information Act of 2018.

I had booked in for a CO2 laser appointment to target my eye circles and after doing a lot of research I was taken in by the in depth information on their website and the sheer number of years of experience behind the Dr. However as the appointment date grew nearer I started to become suspicious about the level of care this clinic provides. Having had numerous aesthetic procedures all from reputable clinics and Drs, I was surprised that this clinic had sent me no pre-information about how to prep for the laser treatment for example to stop certain topicals, whereas other clinics will always send this type of stuff ahead of any treatments. They also had not sent me anything to ask for a medical history to determine suitability, which again reputable clinics do. This suspicion made me take a closer look at the website and trustpilot reviews. I found that the vast majority of their reviews on here are from accounts that appear to be fake and sound similarly written. This made me filter from bad to good, and I found some very concerning reviews about how people’s images had been used for advertising without their consent and also photoshopped their results. I then decided to look more closely at the before and afters on their website and every single under eye CO2 laser before and after appears to be photoshopped on closer inspection. I am writing this review to warn potential people of what seems to be a scam, as I very nearly had a close call with this very unethical clinic. When I called to cancel, the reception just said okay, did not deny the photoshop allegations. I have screenshotted the pictures from the website and am contemplating sending to the Trading Standards watchdog. I hope the clinic see this review and remove all photoshopped pictures so that people are not being scammed out of hard earned money. I am disappointed and annoyed that my time has been wasted as I booked the day off work to travel to London for this, but glad that I realised before having my face messed with by this guy.
EDIT: edited after seeing the reply. I invite your legal action as I have the screenshots of your photoshopped false advertisement therefore my statements are factual thus not defamatory. Your reply sounds panicked and unprofessional and I will not be bullied into taking down an honest review. The threats made against me are further unethical and although I had totally dropped the matter this has prompted me to consider both a CQC and GMC complaint as well as actually going forth with contacting Trading Standards. Very sad state of affairs going on here.

I am writing this review in the hope that it will prevent other people making the same mistake as me. Mr Al Ayoubi did a lanluma treatment to my face in early October 2024. I chose lanluma because it is thicker so spreads less than Sculptra and I only wanted to volumise a specific part of my face. I did not want the diffuse Sculptra look. I knew exactly what I wanted when I walked in but then was given a long spiel and intro routine when which wasn't helpful and wasn't why I was there and other treatments were brought up. Other providers don't do that they stick to what you are coming in for. I would have much rather spent that time talking about the treatment in question.

Despite mr al Ayoubi saying several times that he always did what patient wanted he did the complete opposite with me. I said please don't change the shape of my face. Please don't make my face wider. I only want the most subtle, natural looking volumisation of a specific small part of my face (where I had experienced huge fat loss and was sunken - I was a candidate for the treatment.) Instead he injected the poly lactic acid all over my mid face area and created cheekbones which i didn't ask for nor want. The (asymmetric - one higher than other, one bigger than the other) cheekbones have sucked in the skin below them so I have a sucked in gaunt look - which is way more apparent on one side as he completely over injected one side.

Mistakes happen I can understand that but to so seriously over inject one side compared to another how could the so called king of Sculptra make such a school boy error as this? I have a ball of collagen on one side and the skin as it continues to produce collagen is thick and fibrous and overgrown.

Having my face change in this way has been humiliating and deeply distressing to go through and would not wish this experience on my worst enemy - especially knowing this will not go away for 2 to 5 years. I chose it because I thought it was a much more natural option to fillers or botox (which I'd never had) but have discovered it is a v risky thing to dabble with.

The clinic as others have reported were unhelpful and are now stonewalling me. Also they initially offered to inject more on the less filled side (what a terrifying thought to have more of it put in) - though said I would have to pay for it lol. They are now not responding to my messages. I think people should acknowledge when they make mistakes and take responsibility for their mistakes. They should do what they can to make things better not completely ignore the person.

He also said during the treatment that not to worry it could be removed if I didn't like it, but there is nothing on the internet that says this is the case and even his own receptionist afterwards said oh no there's nothing that can remove it. Why did he say this - was he confused about what treatment he was doing?

Please be very very careful if you choose to have this treatment and be extremely careful if you go with this provider. I feel I was assertive about what I wanted and still ended up having this substandard treatment.

I have been going to the clinic on and off for a few years now and I have found that the best thing about LMA are the friendly receptionists and the team that assist Dr Ayham Al-Ayoubi.

I noticed over my time with the clinic that Dr Ayham Al-Ayoubi can come across as a bit of a showman. He's very good at selling his treatments, talking very quickly and not allowing you to get a word in, making you feel like the results will be great and you'll never look better - but his minimal approach leaves you feeling like you've been hoodwinked into paying full price for treatments that have barely made any difference. I have had about 5 treatments to tackle one area with the hopes of it improving and it was only after a few years of coming in that he turned around to me and said "There's nothing we can do". I would have preferred a more honest approach prior to taking my money.

Dr is always running late. I cannot remember a single time that I have turned up on time for my appointment and been seen on time, once I was left waiting for 45 minutes and there wasn't a single apology from the Dr, just a cheery face and another performance.

The one positive that I can say is that he is very skilled at his job and thorough when it comes to avoiding bruising.

I’m absolutely thrilled with my Smartlipo results! I had a thorough consultation with Mr Al-Ayoubi . He walked me through the entire Smartlipo process in detail, from start to finish, and explained what to expect during recovery. I had a lot of concerns going into it, but he took the time to answer all my questions, which gave me the confidence to go ahead with the procedure. Both my husband and I felt completely reassured after the consultation, and we knew Mr Al-Ayoubi was the right choice.

Rude receptionist, acted as if answering the phone was a chore, when it’s her job. Very poor communication between Dr & staff. Over promised & under performed.
VERY POOR procedure. Do not waste your money. When I wanted to rectify they didn’t care at all.

I recently interviewed for the Clinic Assistant position and was very disappointed by the process. As someone who is currently unemployed, I had to spend £15 on travel, or others who had to take time of work, only to be spoken to for about a minute as part of a “shortlisting process.” Having worked in HR previously, I know that most companies conduct shortlisting through phone or video calls, which would have been a much more efficient use of both my time and resources. A pre-screening call would have allowed both parties to determine if there was a mutual fit before committing to an in-person interview. Additionally, they didn’t bother to let candidates know they were unsuccessful, which added to the overall sense of disrespect. This wasn’t only my experience—several other candidates I spoke to had the same issue. I believe a more thoughtful and respectful approach would be beneficial to both candidates and the company, creating a more positive experience

Really bad experience. From waiting for 30min without any update regarding when I’d be treated to cut my treatment time short by omitting some steps. It’s overrated on their website. The doctor is like a salesman. Paid 250GBP but received 100GBP service if I have to quantify it. Hope this review helps innocent people to avoid falling into the same trap as I did.

I’m approaching 60 and wanted treatment that would plump my skin, smooth out my deepening lines and wrinkles and make me look fresher and rejuvenated . Dr Al-Ayoubi ‘s treatment plan and expertise did just that and I’m very pleased with the results. Dr A and his team are professional, warm and friendly and every visit was a great experience. I’ll definitely be back in a few years time! 5/5

A fantastic experience . Pain free and results visible almost immediately.
The doctor and staff made me feel at ease . The procedures were explained fully and I'm delighted with immediate results.

Amazing service and results after having Lanluma hip dips and buttocks from Dr Ayoubi. My Buttucks look like never before and i have achieven a natural look. Its looking round and plumped. I’m so happy I have visited him. Highly recommend!

I was very nervous prior to having Cellulaze treatment, as I had not had cosmetic surgery before. However, I needn’t have worried: the staff at LMA were very welcoming, and Dr Ayoubi himself could not have been more warm and friendly. He was also extremely thorough in the initial consultation, going into great detail about the science behind the procedure and making sure that I understood exactly what would be happening. I am now a couple of weeks post-procedure and absolutely thrilled with the results. My expectations were not high because my cellulite was severe and I wondered if perhaps it was too far gone to be improved much, but I can see a huge difference in its appearance and, best of all, I know that it will improve with time! My overall silhouette is more streamlined, yet natural-looking. Thank you, Dr Ayoubi: you have worked real magic!

Dr Ayoubi really knows how to enhance your face! I came in thinking I just need a lip filler, but after a careful consultation and analysing my goals, the solution was amazing - I got some filler in a different part my lower face that gave my lips a little lift and a subtle smile to my corners which translated to a more positive and welcoming expression. Even more, the lips looked fuller and nasolabial folds smoother. If you want a truly personal and subtle approach, this is the place.
The clinic is also in a beautiful location with a unique feel, where you get relaxed.

Avoid. This place has the weirdest vibe around money - they don't tell you prices and try to hide prices from you. They act offended when you ask or question the price of anything. I did a consultation and as I was booking my appointment and leaving (after the consultation w doctor - in which she quickly mumbled the price at the very end), the desk-person told me I had to buy their skincare products before I could book the appointment. I said I've done these kinds of skincare treatments many times before and don't need any new products at home (it's a facewash they make you buy for around a hundred pounds). The doctor then came out and confirmed I have to buy it before the appointment - I told them both it was weird they didn't mention that in my consultation when they went over costs. I then asked the doctor to confirm the final cost of my appointment and assure me that I don't need to purchase any additional products from them - she confirmed. The day I did my treatment, I went to pay and it was 100pounds more than I was told. I raised this issue, and the desk-person said it was because the moisturizer I needed was another 90 pounds. I asked 1) why she's charging me an extra hundred if it's 90 (she had already tried to quickly change the number on her side to match what she just quoted), and 2) that I don't want or need that moisturizer and was told last time I can use the products I have at home. The doctor came out again and insisted I had to buy the product. SUPER SKETCHY AND WEIRD VIBES. Weird because I've paid more at other clinics and haven't minded, and also was willing to spend money for multiple treatments here, but the fact that these people are so weird about money and try to haggle and finesse you over like you won't notice, lie to you, etc. I won't be surprised if this place ends up on one of these "actually a scam" netflix shows soon.