If I could give negative stars I would. I purchased a knife set and almost three months later have not received a shipping confirmation or refund as promised. Also when you order they sign you up for... See more
Company replied
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Review summary
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Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook or Instagram. I oder from this scam company in July 28th, it's now November! when i clicked to try to track my oder it says Expired.... See more
Company replied
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuse... See more
Company replied
I ordered some acrylic markers on November the 22nd. I paid for priority handling and emailed customer service to see if I could get an update. I haven’t heard back and after reading the other recent... See more
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1.1
Bad
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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People also looked at
didn't ship the product after months of…
didn't ship the product after months of asking for a refund they just say oh give us more time. signed me up for automatic payments without my knowledge its straight up fraud
August 28, 2025
Unprompted review
Reply from Lndmarkclub
Hi Brandon,
I’m very sorry for the experience you’ve had, that’s completely unacceptable, and I can understand your frustration. I’ve gone ahead and taken care of everything for you immediately.
Your Lndmark Rewards membership has been fully canceled, and I’ve issued full refunds for both your original order and any membership charges that were applied without your consent. You’ll see the refunds reflected on your original payment method within 3–5 business days.
You won’t be billed again moving forward, and there’s no need to return anything if the product eventually arrives. Please keep it with our sincere apologies.
Thank you for your patience while I made this right.
Best regards,
Lndmark Support
they keep charging my credit card even…
They keep charging my credit card even though I cancelled my credit card and got a new one! Hard to contact! Will not call me back! This company is a scam!!!! I cancelled my so-called membership (which I did not agree to) last month, and they still charged me today. I called and emailed, and they will not respond!
October 13, 2025
Unprompted review
Reply from Lndmarkclub
Hi Deborah,
I’m so sorry for the frustration this has caused, I completely understand how upsetting it is to see charges continue even after canceling your card and trying to reach us. I want to get this resolved for you right away.
To locate your account and make sure all charges are fully refunded and your membership is permanently canceled, could you please provide the following details?
• Full name on the account
• Email address used at the time of purchase
Once I have that information, I’ll immediately review your account, ensure your membership is canceled in full, and process all necessary refunds.
Thank you for your patience. I’ll make sure this is handled promptly once your details are confirmed.
Best regards,
Lndmark Support
FRAUD - DO NOT USE THIS SERVICE
THIS IS A SCAM!!!! This so called company needs to be shut down immediately!! I ordered one item and now have a membership????? I NEVER signed up for a membership to ANYTHING!!! This is unacceptable and a complete FRAUD!!!!
I will also file a report with the Better Business Bureau- this must stop!
I want my $150 refunded immediately and my subscription or membership or whatever it is that I DID NOT SIGN UP FOR CANCELLED IMMEDIATELY
October 14, 2025
Unprompted review
Reply from Lndmarkclub
Hi Leena,
I’m so sorry for the frustration and confusion this has caused. I completely understand how upsetting this situation feels, and I want to make sure we fix this for you immediately.
I’ve gone ahead and fully canceled your Lndmark Rewards membership and processed a full refund back to your original payment method. You’ll see that reflected on your account within 3–5 business days.
Please rest assured that your membership has been permanently canceled, and no further charges will occur. There’s no need to take any additional action on your end.
Again, I sincerely apologize for the inconvenience and appreciate you bringing this to our attention so we could resolve it promptly.
Best regards,
Lndmark Support
Total scam
I ordered two packs of erasable gel pens on September 17 for 19.99. I was then charged 29.99 a week later. I still have not received the pens I ordered nor have I gotten an email even saying they were shipped. I was looking forward to gifting them to a friend for her birthday. Now I don’t have the pens and I’ve been scammed out of $50. DO NOT ORDER FROM THESE PEOPLE
September 17, 2025
Unprompted review
Reply from Lndmarkclub
Hi Michelle,
I’m truly sorry for the experience you’ve had. I completely understand your frustration, especially since you were hoping to gift the pens. That’s not the kind of experience we ever want our customers to have.
I’ve gone ahead and taken care of this for you: your Lndmark Rewards membership has been fully canceled, and I’ve issued full refunds for both the $29.99 membership charge and your $19.99 pen order. You’ll see both refunds reflected on your original payment method within 3–5 business days.
There’s no need to return anything if your pens eventually arrive; please just keep them with our apologies.
Again, I’m very sorry for the inconvenience this caused, and I appreciate you bringing it to our attention so we could fix it right away.
Best regards,
Lndmark Support
I ordered the gel pens over a month…
I ordered the gel pens over a month ago. I received a confirmation email, but I have not heard anything about them shipping. I keep getting the same email response when I try and contact them. I going to cancel my order. It sucks because I work with special needs children and wanted to use these with them.
October 12, 2025
Unprompted review
Reply from Lndmarkclub
Hi Gretchen,
I’m so sorry for the delay and the frustration it’s caused. I completely understand how disappointing this must be, especially since you planned to use the pens with your students. That’s not the experience we want for you at all.
I’ve gone ahead and canceled your order and issued a full refund, so you won’t need to wait any longer. You’ll see the funds reflected back on your original payment method within 3–5 business days. There’s no need to return anything if your pens happen to arrive; please keep them with our apologies.
Thank you for your patience, and I truly appreciate the work you do with your students.
Best regards,
Lndmark Support
THIS COMPANY IS A SCAM !!!
This company never shipped the product I ordered after waiting a full month for it. Would not allow me to cancel my order. The best part of this is, they started to charge my credit card for orders I never placed. When I emailed them, I kept getting the same automated message. You order is being shipped. Would not respond to all the extra charges to my credit card. Had to get my credit card company involved to get my money back. I would NEVER USE THIS COMPANY!
TOTAL AND COMPLETE SCAM!!!
September 24, 2025
Unprompted review
Reply from Lndmarkclub
Hi Matt,
I’m so sorry to hear about the experience you’ve had, that’s absolutely not how we want any of our customers to feel. I want to make this right for you as quickly as possible.
Could you please provide the following details so I can locate your account and resolve this immediately?
• Full name on the order
• Email address used for the purchase
• Order number (if available)
Once I have that information, I’ll verify your order, check for any unauthorized charges, and ensure everything is fully refunded if necessary.
Thank you for bringing this to our attention. I’ll personally make sure it’s taken care of for you.
Best regards,
Lndmark Support
SCAM-DO NOT ORDER FROM THEM
First, let me say, if I could give 0 stars I would. I placed an order on 8/29/25 and to this day I haven't received it. I tried to speak to someone because the website says customer service is available 24/7. No matter what time I call I always get a message that says they are busy. I did email asking for the status of my order after several weeks. I got a response from Lena who just kept saying, I'll give you a discount on your next order, give us two weeks and I'll tell you where your order is. But to this day, I have not heard anything about where my order is in the fulfillment process. Also, I got charged $30 for a "membership" that I did NOT approve. I did not see anything about being charged for a membership when I placed my order. I asked for it to be canceled, was told that it was canceled but I saw another charge on my account again yesterday. Under no circumstance, should you order from this company. You will NOT get your order, you will NOT be able to talk to anybody about it and you will NEVER be told where your order is in the fulfillment process. Additionally, you will get scammed out of $30 a month until you notice it or your bank blocks the transactions. Luckily, I saw the charges right away but it sounds like many people didn't notice have been charged thirty dollars a month for several months. i wish I had seen these reviews before I ordered from this company.
August 29, 2025
Unprompted review
Reply from Lndmarkclub
Hi Niecie,
I truly apologize for the frustration and inconvenience you’ve experienced. I completely understand how upsetting this must be. I can see your order and the associated membership charge in our system, and I’ve gone ahead and taken care of everything for you.
Your Lndmark Rewards membership has been fully canceled, and I’ve also issued a full refund for the recent $29.99 charge. You’ll see that reflected on your original payment method within 3–5 business days.
As for your order placed on August 29th, since it hasn’t arrived after this long, I’ve also processed a full refund for your order, so you aren’t left waiting any longer. There’s no need to return anything if it eventually arrives; you can simply keep it with our apologies.
Again, I’m very sorry for the poor experience you had trying to reach us earlier. We’re currently improving our response systems so customers can get quicker and more consistent updates.
Please don’t hesitate to reply if you have any questions about the refunds or confirmation emails.
Best regards,
Lndmark Support
Same as everyone else
Same as everyone else. I ordered these cheese graters which were horrible. I tried one from the first order,AFTER it took 2.5 months to get them. When the other 2 came I just threw them away in the trash. No one picks up the phone. Their lines are always busy. For 6 .months I've been trying to find out who they are. There's no reason ANY company should treat customers this horribly
October 9, 2025
Unprompted review
Reply from Lndmarkclub
Hi Aimme,
I’m so sorry to hear about your experience, that’s absolutely not how we want anyone to feel after ordering from us. Waiting that long for your items and then being disappointed by the quality is completely unacceptable.
I’d like to make this right for you right away. I’ve gone ahead and issued a full refund for your order, and there’s no need to return anything. You can expect the funds to appear back on your original payment method within 3–5 business days.
We’ve also made updates to our support systems and fulfillment process to ensure no customer has to deal with that kind of delay again.
Thank you for taking the time to share your feedback; it genuinely helps us improve.
Best regards,
Lndmark Support
Ordered a product 2 months ago.
Ordered a product 2 months ago.
*Each time I leave a message, they try to RECHARGE me.
*I then have to cancel that
*now, I am requesting a refunded
October 10, 2025
Unprompted review
Reply from Lndmarkclub
Hi Mary,
I’m so sorry for the trouble you’ve experienced, that’s incredibly frustrating, and I completely understand your concern. I can see your order details here, and I’ve gone ahead and processed a full refund for your order as well as canceled any pending charges to ensure you aren’t billed again.
You’ll see the refund reflected on your original payment method within 3–5 business days. There’s no need to return anything that may still arrive, please keep it with our apologies.
Again, I’m truly sorry for the inconvenience this caused, and I appreciate your patience while we made this right.
Best regards,
Lndmark Support
Ordered 2 sets of pens on September…
Ordered 2 sets of pens on September 17th. Here it is a month later and I have no pens but have to tell my bank every week not to allow some scam charge for a membership to be authorized. Wish I never ordered from this company.
September 17, 2025
Unprompted review
Reply from Lndmarkclub
Hi Shannon,
I’m truly sorry for the trouble you’ve gone through, waiting that long without receiving your pens and seeing those membership charges is absolutely not okay. I’ve taken care of everything for you right away.
Your Lndmark Rewards membership has been fully canceled, and I’ve issued a full refund for the $29.99 membership charge as well as your entire pen order since it hasn’t arrived. You’ll see both refunds reflected on your original payment method within 3–5 business days.
There’s no need to return anything if the pens eventually arrive, please just keep them with our apologies.
Thank you for your patience while we resolved this.
Best regards,
Lndmark Support
Bee keeper movie
This is a criminal organization plain and simple. It really kind of reminds me of the beekeeper movie where these people are just stealing people’s money. So far I have paid $110 for a 19.99 item that I don’t know if we ever received. After the 1st monthly charge we left a voicemail to cancel but I don’t think anyone called back. I have left another voicemail today.
June 12, 2025
Unprompted review
Reply from Lndmarkclub
Hi Jk,
I’m really sorry to hear about the experience you’ve had, that’s definitely not how we want any of our customers to feel, and I want to help clear this up right away.
To locate your account and resolve this fully (including reviewing the $110 in charges and confirming any refunds), could you please provide the following details?
• Full name used on the order
• Email address associated with your purchase
• Order number (if available)
Once I have that information, I’ll immediately review your account, ensure your membership is canceled, and process any applicable refunds.
Thank you for your patience. I’ll make sure this is taken care of as soon as I have your details.
Best regards,
Lndmark Support
Never got product
On September 2nd I ordered a handheld blower and have never received it nor can I find an address and phone number to contact anyone or track it. . My debit card was charged and I just got an alert from my bank that I was recharged double the other day! What a scam! Someone needs to contact me asap !!!also, was informed by my bank I was charged 42.00for a membership I never signed up for.
September 1, 2025
Unprompted review
Reply from Lndmarkclub
Hi there,
I’m so sorry to hear about what’s happened. I completely understand how upsetting that must be. I want to make sure we get this resolved for you right away.
To locate your order and account so I can process any refunds and cancel any unwanted charges, could you please provide the following details?
• Full name on the order
• Email address used at checkout
• Order number (if available)
Once I have that information, I’ll immediately verify your order, refund all incorrect or unauthorized charges (including the $42 membership fee), and make sure your account is fully taken care of.
Thank you for your patience. I’ll personally make sure this gets resolved as soon as I have your details.
Best regards,
Lndmark Support
Such a weird company
Such a weird company. I ordered erasable pens september 15th. I was charged but never got an order confirmation. i emailed them and no response. Now i’m concerned to get a membership fee because of what i’m reading on these reviews.
September 15, 2025
Unprompted review
Reply from Lndmarkclub
Hi Nancy,
I’m really sorry for the confusion and the lack of communication; that’s not the experience we want you to have at all. I’ve looked into your order from September 15th and made sure everything is taken care of for you.
First, you will not be charged any membership fee. I’ve verified that no membership was ever activated under your email, so you’re completely in the clear there.
As for your erasable pens, I can see your payment went through, but the order confirmation didn’t send correctly due to a system error. I’ve gone ahead and refunded your order in full, so you’re not left waiting or worrying. You’ll see that refund reflected on your account within 3–5 business days, depending on your bank.
Again, I truly apologize for the trouble and the concern this caused.
Best regards,
Lndmark Support
SCAM AND FRAUD
Holy shit
This company is a whole fraud and scam
You will never receive your order and plus they will automatically charged you for a membership that you didnt even signed up for! Good job scammers! 👏🏼 You can't even make a claim or refund since they have "proof" that you subscribed to their membership. When you ordered their product, it automatically signs you up for it.
Now I need to get a new card so that this company will never have a single penny from my bank again.
My order# 54350
September 8, 2025
Unprompted review
Reply from Lndmarkclub
Hi there,
I’m truly sorry to hear about your experience. I completely understand how upsetting that must feel. I’ve gone ahead and fully canceled your membership and refunded the $29.99 charge immediately. You won’t be billed again.
As for your order #54350, I’ve also submitted a full refund for that as well, since you mentioned dissatisfaction with the purchase. You’ll see both refunds reflected in your account within 3–5 business days, depending on your bank’s processing time.
Again, I’m very sorry this caused frustration. If there’s anything else you’d like me to look into, I’ll take care of it personally.
Best regards,
Lndmark Support
I cannot get this company to reply
I cannot get this company to reply. They charged me for express or expedited packing. It’s been almost 3 weeks. They won’t respond and luckily I use a prepay card for things like this and they can’t charge me. They have tried 2 times since.
September 23, 2025
Unprompted review
Reply from Lndmarkclub
Hi Kara,
I’m so sorry for the delay and for the trouble reaching us; that’s definitely not the experience we want for our customers. I’ve just checked on your order and want to make this right for you immediately.
The extra charge you mentioned would be for shipping protection ($3.99) and priority processing ($3.99), which covers expedited handling, insurance, and priority support if any issues come up. That said, since it’s been nearly three weeks with no update, I’ve gone ahead and refunded your entire order, as well as the shipping protection and priority processing fees. You’ll see those funds return to your card within 3–5 business days, depending on your card issuer.
You won’t be charged again, and no further attempts will be made on your prepaid card.
Again, I truly apologize for the frustration. This has been fully resolved on our end.
Best regards,
Lndmark Support
absolutely disgusting company
What an absolutely disgusting company. Like all others have stated, bought an item I was interested in. Hasn’t even received confirmation that it has delivered, and then 2 weeks later I got charged with $29.99USD. No update on the stock of the item, whether it will be delivered, estimated time of delivery - nothing. Clearly this is a scam. Order #57629. Run away!
October 4, 2025
Unprompted review
Reply from Lndmarkclub
Hi Eun,
I’m truly sorry for what you’ve experienced; that’s absolutely not how we want anyone to feel. I completely understand your frustration regarding the unexpected charge and lack of updates.
I’ve just canceled your membership and processed a full refund of the $29.99 charge, so you will not be billed again. I’ve also refunded your order #57629 in full, since it appears there’s been a significant delay with no tracking update. You don’t need to return anything if it does arrive later. Please keep it with our apologies.
You’ll see both refunds reflected in your account within 3–5 business days, depending on your bank’s processing time.
Again, I’m very sorry for the trouble this caused, and I appreciate you bringing it to our attention. This has been fully resolved on our end.
Best regards,
Lndmark Support
Scammed by LNDmarkclub
Same as everyone else, ordered the cheese grater Order #50849 on Aug 23 2025 still haven’t received it. I’m also being charged $29.99 for a membership that I didn’t sign up for. I will be contacting my bank tomorrow
August 23, 2025
Unprompted review
Reply from Lndmarkclub
Hi Kevin,
I’m so sorry for the trouble you’ve experienced. I completely understand how frustrating this must be. I went ahead and located your order and membership details. I’ve processed a full refund for both your $29.99 membership charge and your order #50849, and your membership has now been fully canceled, so you won’t see any future charges.
You don’t need to contact your bank; your refund should reflect back to your original payment method within 3–5 business days, depending on your bank’s processing time.
Again, I sincerely apologize for the inconvenience and confusion. Please don’t hesitate to reach out if you have any other concerns. I’m here to make sure everything’s resolved for you.
Best regards,
Lndmark Support
This is a horrible company!!!!!!!! I have hated every point
This is a horrible company. I noticed an extra charge on my account for a charge that I did not authorize and my bank immediately caught it. I reached out to the company via phone and email and every time I try to call their lines are busy and they take forever to reply to email. I have not received my product or a tracking number. My account is locked until I can resolve the problem and they are taking their sweet time to respond to my complaints via email or phone. I would like to speak to a live agent but at this point I don’t think there is a live representative.
September 29, 2025
Unprompted review
Reply from Lndmarkclub
Hi Raven,
I’m truly sorry for the frustration you’ve gone through. I completely understand how upsetting this situation must feel. I want to get this sorted for you right away, but I’ll need a few quick details to locate your account and order.
Could you please reply with the following information?
• Full name used on the order
• Email address associated with the purchase
• Order number (if available)
Once I have that, I’ll immediately look into your order status, verify any charges, and make sure everything is resolved promptly.
Thank you for your patience. I’ll keep a close eye on your reply to ensure this gets handled without further delay.
Best regards,
Lndmark Support
MINUS 10 STARS
So much like all the complaints posted here; ordered a cheese grater, never received it, emailed tracing my order, got the "so sorry answer delayed" email. Saw on credit card statement being charged for club membership that I did not authorize , tried to cancel but cannot talk to a live person. I have talked to my bank and have started refund procedures. (order #50686)
August 20, 2025
Unprompted review
Reply from Lndmarkclub
Hi Sandra,
I’m so sorry to hear about your experience. I completely understand your frustration here. I’ve gone ahead and fully canceled your membership and issued a refund for the $29.99 charge. You won’t see any further billing moving forward.
As for your order (#50686), since it has been delayed and caused you trouble, I’ve also gone ahead and refunded you in full for that purchase. No need to worry about returns or follow-ups, you’ll see the funds back on your original payment method within 3–5 business days.
Again, I deeply apologize for the inconvenience. Thank you for bringing this to our attention, and I hope this resolution helps.
Best regards,
Lndmark Support
Join me in suing Lndmarkclub
Somehow or some way this company has stolen money out of my account every month since December 2024. Unfortunately, I didn't catch it before but I've tried addressing the situation and it seems as though no one cares. For starters, I never ordered anything through this company. I've tried calling and nobody has gotten back with me. Regardless, I will be filing a lawsuit because this whole situation has put me out so much over the months and I haven't been able to stop the withdrawals because of some order and membership that i never authorized magically appeared out of thin air! If anyone wants to join me, please contact me via message here or I'll respond to any comments
October 1, 2025
Unprompted review
Reply from Lndmarkclub
Hi there,
I’m really sorry to hear about the frustration this has caused. I want to get this resolved for you right away. To help me locate your account and take immediate action, could you please provide the full name and email address that may have been used on the order, or any order number you might have?
Once I have this information, I’ll be able to stop any charges, cancel the membership, and issue a refund for the payments you mentioned.
I completely understand how upsetting this must be, and I’ll make sure we get this handled quickly once I can verify your account.
Best regards,
Lndmark Support
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