Loadrans LLC Reviews 

Alex, Yurii, Andy and Alex #2. Thank you for pickup. Quick and efficient.

This is absolutely the worst moving company you could choose. For the following reasons:
1. Bait and switch: They give you a great quote over the phone, and then when they show up, it is much more.
2. They wouldn't take a credit card. Cash only or money order.
3. The quoted delivery date was 2 weeks late.
4. When the goods did arrive, the driver called me and told me he would be at my place between 1-3. I waited until 4pm, texted him, called him.... no response. I had dinner plans that night (it was my birthday) so I left my place at 6pm, still no word from the driver, and then at 7:30 he calls to tell me that he is 15 minutes away. I had to leave my dinner party as he threatened to take my load back to the warehouse.... and he could not tell me when it would be redelivered.
5. I met the driver at my house, I told him I was frustrated because of the lack of communication, he called me a privileged white prick! I told him to take the shipment back and have someone else deliver.
6. When they finally did deliver, they wouldn't unload the shipment until I paid them full in cash!
7. The guys that did the unload, didn't check off the boxes to insure my shipment had been delivered in full. Which then resulted in missing two boxes of valuables. 8. Tried to call my agent, he would never take my call....

Run, absolutely do not use these guys!!!! TERRIBLE!

Horrible awful company!!! Do not use. The owner is rude and will yell at you when they increase their prices out of nowhere, and you call to ask for an explanation. They have so many hidden fees and the worst possible service. Then they will break nearly everything. This is the worst moving company out there. Avoid!!!

DO NOT TRUST THIS COMPANY. THEY ARE AN ABSOLUTE SCAM. I hired them for a cross-country move from Seattle to LA, and they completely ripped me off, extorted me, and either lost or destroyed my belongings, resulting in a total estimated loss of $6,849.32. 

The nightmare started immediately with their fraudulent pricing. I was originally quoted $6,000 for the move. However, they continuously called me demanding more money, claiming my things were suddenly taking up way more space in the truck than expected. When I asked for pictures and actual proof of this, they couldn't provide a single thing. I unfortunately gave in and paid them extra the first two times they asked. When they called a third time demanding even more money, I finally stood my ground and refused. They immediately said "okay" and moved forward anyway—proving the extra fees and space excuses were completely fabricated all along. On top of that, they refused to accept credit cards. They forced me to use either Zelle or a direct deposit, making me send the funds to a private personal account rather than a business entity. After paying them twice under pressure, a move that should have cost $6,000 ended up costing me a staggering $10,000. 

Then came the delivery day disaster, which was the fourth time they tried to extort me. The driver arrived with my belongings but refused to unload anything, claiming I had to pay him even more money on the spot. When I refused to give in, the driver literally drove off with all of my stuff. Hours later, they called me back claiming it was a "mistake" and that they didn't need more money after all. But because of their "mistake," the driver said he no longer had time to deliver my items and forced me to wait several more days just to get my things. 

When they finally brought my items back, it was a total disaster. They completely lost a 40-inch frameless mirror ($150.00) and an entire large suitcase filled with $4,285.00 worth of my clothing and irreplaceable personal valuables, including:
• 12 brand-new dresses ($1,440.00)
• Premium, brand-new skincare ($800.00)
• Handmade, one-of-a-kind accessories ($600.00)
• 8 skirts ($520.00)
• 5 pairs of shoes ($475.00)
• 10 tops ($450.00) 

Full packing services were supposedly included as part of what I paid for, but they completely destroyed absolutely everything that they packed. Everything else they delivered was completely smashed, broken, or ruined by their reckless handling. They severely damaged high-end, irreplaceable pieces and basic household essentials alike:
• Lulu floor lamp ($1,154.32 - receipt verified)
• A unique, handmade felt lamp ($350.00)
• Two handmade wall sculptures: one face with branch elements, and one face with clouds and branches ($500.00 total)
• Wooden console table with two drawers from HomeGoods ($220.00)
• Ceramic table lamp with fabric shade ($120.00)
• Plastic shoe storage shelves ($40.00)
• 13-gallon metal trash can ($30.00) 

This company operates unethically. They alter prices without notice, force unverified payment methods to avoid credit card protections, withhold items, lose valuables, and destroy property. Avoid them at all costs.

One week after they started my move, and after
keeping all of my items in their warehouse for a
week they returned. to complete my move.
The price was increased A LOT they said more
contents were added than originally quoted.
Another lie of many on the part,
Do not use these lying crooks.

M stuff still hasn’t arrived when they said it’ll arrive on 10/1/2026. It’s now 10/12/2026 and it took myself and my husband calling them 6 times for them to say anything about when it’ll be delivered.

lost a very large box containing a very valuable America flag made by a US marine did very little to find the box that can’t be missed
can’t understand how they can lose a box 4 ft tall weighing 15 pounds clearly marked
this was not right can’t depend on them would never use them again

Worst experience ever. I was quoted one price. Then i had a phone inventory and the price increased. Then when the movers arrived they tried charging extra for boxes that were not added during inventory. All of this frlt like a scam. They wanted cash,csshapp,applepay, zelle anything but credit card. I was so uncomfortable with the whole thing i had already paid over $2500and they still wanted more. Communication was horrible value added moving did nothing to help. Do not hire any of these companies they will take way longer than necessary to deliver your items and then try ro charge you for extra stuff like $75 per 7 stairs. DO NOT HIRE Value Added Moving or Loadrans LLC ! Trust me read the reviews first.

The price dramatically changed upon arrival on 8/2. I had to pay $700 extra on top of the estimate. They remeasured my stuff and I only owed $300. My boxes were severely damaged. I also got a box of someone else's stuff. After a month and a half, the delivery guy demanded I pay $1,100 or he will take my stuff back. DO NOT use these people at all! I went through a transportation BROKERAGE firm. Beware! They won't respond to me either.

Upcharged me on the day. Left garbage all over my apartment. And did not take even half of my items

Loadrans handled my March 2026 household move from Laguna Hills to Oakland.
Before the move, the broker, Coastal Moving Services, had originally estimated the move at approximately $7,800. Just three days before the scheduled move, that estimate was increased to approximately $15,000.

Then Loadrans arrived to perform the move and I was told the cost would be approximately $20,000.

So by moving day, a move originally estimated at about $7,800 had escalated to approximately $20,000.

I then had significant documented damage to expensive household goods. Three Stickley dining chairs were scratched, my Stickley dining table was damaged, and my expensive Aireloom California King mattress arrived dirty and torn. The mattress damage was evaluated and documented as not repairable. Other damaged items included furniture, framed artwork and electronics.

I had photographs documenting the condition before and after the move. At delivery, the crew was also inadequately staffed, and I ended up helping carry items myself.

Then came the claims process. I spent months submitting extensive photographs, estimates, proof of value, documentation of the damage and additional information requested for the claim.

The final compensation I received from Loadrans was:
$227.82.

That was the payment for documented damage to belongings worth several thousand dollars.

Prospective customers should understand both how dramatically the price of my move changed before and on moving day and how little compensation I ultimately received after substantial damage to my belongings.
Based on my experience, I would never entrust my household belongings to Loadrans again.

The day Loadrans arrived, they told me we had been under quoted (by the broker Top Tier) and TRIPLED what it was going to cost us! The cost went from $5K to $15K. We were pretty much held hostage as we had put down a non-refundable deposit and this was the day of the move. The packing crew at the house we were moving from ensured us they would wrap out furniture in moving blankets. What they called moving blankets were layers of paper! Almost all the furniture they moved was damaged. Our solid wood sleigh bed was broken beyond repair, 3 dressers were chipped and scuffed. The office desk arrived without the desk legs so is useless and needs to be replaced. Two solid wood barrel chests had deep scratches on the top. The semi that delivered the furniture was a container unit and had no lift gate or ramp. The men hired to unload and assemble furniture were day workers. Our Sleep Number mattress ($3000) was on the floor with the zipper stripped, the heavy duty base was crushed on one side. Our $3600 leather sectional couch's corner unit's frame was broken. Almost every piece of furniture they moved was damaged. This company only wants your money and doesn't give two sh*ts about your household goods. I've opened a claim but no one has gotten back to me 4 days later. Please do not use this company! Horrible!
----------------------------------------------------
This was their response:

Response from the owner a year ago
Dear valued customer, thank you for the feedback.

Sincerely,
Loadrans LLC
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Update: since they pay for damage BY THE POUND, we received a check for $341 more than a YEAR later.

Just like several of the reviews I've read on here, they played the "truck will fit, no truck won't fit, you owe us more money" game with me too. When delivered, we had legs torn off dressers, shattered antique furniture, a side completely torn off of a nightstand, broken TV (shipped in the pricey box that they required), and many, many boxes that had holes punched in the side or smashed completely. They broke so much art and pottery and classware that there was no way any level of care was taken. I filed a claim and they use a weight system to compensate you. This means THOUSANDS OF DOLLARS IN DAMAGES CAN BE SETTLED FOR $78. That's right...these clowns are nothing short of vandals and thieves. This much stuff cannot possibly be broken on accident.

Alex and Yurii thank you for the pickup! They were great and friendly and Yurii learned quickly

When I initially placed the order for the trucking company to pick up my belongings and deliver them to my new home in AZ, I was quoted an amount of just over $5,000.00. I was never told there would be an additional charge of any kind. On the day the drivers arrived to pick up my household items. The driver came to me and said, "You still owe $8,000.00, not the exact amount," and we cannot start moving your stuff until you pay the balance. I had to run to the bank at 3:00 pm to get the balance, which was literally never discussed with me, even though I called numerous times before the truck arrived to ask questions. I ended up paying over $13,000.00 with no apology from their team for failing to discuss the balance.

My brother and I both told the delivery driver and his crew not to take the mounts for the TV's in all 3 rooms and living room down and they did it anyway, leaving me to have to pay my realtor for his maintenance guy to come out and spackle and paint all 4 room walls. That cost me $100.00 per wall, totaling $400.00.

They also failed to remove all their garbage, which I had to pay to have hauled away. They even helped themselves to MY Uhaul boxes and used them without asking for permission.

Please see the attached pictures and the list of damaged and lost items. When the delivery drivers showed up to drop off my house hold items, my brother looked in the back of their truck after a driver said he still had another delivery to make. He said we were his second stop and that he still had one more to go. My brother came to me and asked me to look in the truck. It seemed very interesting that our belongings did not take up as much room as the truck that picked our items up in CA on June 5th, 2026. The truck in CA was a 26 footer and those drivers only had our belongings—nothing else, and no one else's stuff. Our items were literally right up to the door. The AZ truck, also a 26-footer, was already one-third empty when we looked inside. After they finished unloading our items, the truck still contained boxes and items destined for other location.

According to my contract, the delivery drivers were supposed to take the emptied boxes, paper wrapping and used tape with them; that didn't happen. I had to call 1-800-got-junk to remove the boxes and broken items for us.

the worst of all is my BRAND NEW mattress I bought in Feb / March 2026, looks like someone or something either peed all over it, or dropped a drink on it and then there's blood on it too.

so many boxes (items) never showed up or was not taken off the other truck or maybe never put on the truck in the warehouse where my stuff supposedly was stored until they could get here. so many boxes were smashed so bad and so much of my stuff was just dust.

When the drivers that dropped my stuff off, were in my room attempting to put my bed together. I heard them say and I quote as they were laughing, "I am so done, I'm out of here".

When I got into bed that night, I rolled towards the wall and not by choice. I repositioned myself and it happened again. The next day I pulled the mattress off and noticed the legs that run down the middle of the slats that hold the mattress and slats in place were not there. I had to call a company in to take the frame apart and put it back together. He asked me to come in my room to show me where the screws were and the legs to hold the mattress up. They were all in a pile deliberately in the middle of the bed frame in a pile. He also let me know that there was literally only one screw in each corner holding the frame together, and it takes three screws.

I had collectables that can not be replaced from my moms childhood that were smashed to bits. Her cell phone was left on her dresser along with kindle, and neither were ever found in any of the boxes.

My Mop H2O never made it here, just the hoses and class steamer cleaner.

As a military officer with nearly 30 years of moves, this was by far the absolute worst experience I've had with a moving company. Horrible from start to (never) finished. This is a saga that could be featured on TV. LOADRANS hired multiple sets of movers off of Craigslist to conduct our move. Further, at least one of these movers had a criminal larceny record. The household goods were packed poorly, damaged, and much was STOLEN. One of the movers was arrested, charged, and prosecuted. However, it was only because nothing beyond that could be proven. They opened every box we had, stole anything of value, and poorly repacked everything. We have well over $10k in stolen items, and probably another $10k in broken or damaged items. We had to call the police FOUR TIMES during delivery, and we were forced to carry loose items found inside the truck to our residence. To compound the issue, the movers failed to unpack or setup anything on delivery, forcing us to hire our own movers to help us finish the move. We never received a full set of documents or checked inventory upon delivery, and LOADRANS has not contacted us to follow up. I am pursuing all legal claims against them that I can. DO NOT DO BUSINESS WITH THIS COMPANY.

I was matched with Loadrans through Coastal Moving Services (a broker I will not work with again). I had to pack my disabled brother’s belongings as a recent health crisis meant he was no longer able to live in his assisted living community. I signed the contract through Coastal Moving and made the first of 3 payments. In retrospect, the fact that the “pickup” and “delivery” payments had to be cash, Zelle, or money order should have been a huge red flag. The first problem was the day of the pickup. We were given a pickup window of 1:00-4:00. At 4:10 I finally received a call saying they were just leaving to come and do the pickup. They arrived at 4:57. Loadrans picked up my brother’s belongings on August 12th. At the time of the pickup I was asked to pay more than the estimate (estimated amount was $1171, the amount paid by Zelle was $1550). They did not provide a receipt for the amount paid (my son was the one who let them in as I was at the hospital with my brother, and my son didn’t realize the importance of getting a receipt for the amount paid). The agreed upon delivery date was August 14th. In the morning I called to ask for a delivery window and was told they would call the day before the delivery to let me know when they would be there. As it was already the 14th, it was clear they would not be delivering on time. It is now August 21st and not only have they made no phone calls or delivered my brother’s possessions, when I call they tell me that “dispatch doesn’t have any information” about when a truck will be available to deliver. After several days of going back and forth like this, the person who answers the phone tried to tell me we had not yet paid the pickup payment, then modified that to say we’d paid $1171 but that the amount did not equal 2/3 of the cost of the delivery. As I had paid $1550, this gave me cause for alarm. Since then I have called multiple times, asked to speak to someone in a supervisory role and/or someone in accounting, but all they do is put me on hold then hang up or send me to a voicemail box that is already full. Yesterday, they were going to schedule delivery by the weekend, today it’s Monday by 2:30 PM. All of my brother’s worldly possessions have been hijacked and, based on the misinformation the company provided about the amount paid, I anticipate we will be overcharged in order to get his things back. My brother doesn’t have much of any value (his prized possession is his collection of candy containers and a bookshelf made by our now-deceased father), but it’s EVERYTHING he has. I am heartbroken for him and very afraid we will never see those items again.

They were contracted by the actual company I hired. When they arrived, they said it would be 4k more than what I was actually quoted. Now I can't even get through to get my all of my stuff delivered.

Do NOT use Loadrans. They were the actual moving carrier assigned by my broker, and my move from San Diego, CA to FL turned into a nightmare of bait-and-switch pricing, broken furniture, and extreme delays.

I was originally quoted ~$3,700 for roughly 600 cubic feet (for context, I live in a 450 sq ft place with a garage - about what U-Haul pods were quoting me at). When the movers from Loadrans - a company based out of LA - arrived, the nightmare began. The three guys were nice enough, but they literally dropped the very first load of boxes they moved out of my house.

Because my broker already had my non-refundable deposit, Loadrans had me totally cornered. You are basically on the hook for whatever additional "cubic footage" they claim you are taking once they show up to load your things. Right there on the spot, my estimate shot up from $3,700 to over $6,150. I even ditched 3 pieces of furniture on the day of the move, but they offered no real explanation other than "well, your cubic footage increased." I got suckered into paying nearly double what I signed up for. Not including the tip money I paid the movers.

Then came the delays and horrible communication. I drove 36 hours across the country and gave them the exact date I would be moving in. After receiving zero calls about my drop-off time, I called them to ask where my stuff was. I was told, "Just because you give them a first day of drop off does not mean that's when it's coming." I wound up waiting 2 weeks in an empty house after paying them thousands of dollars extra.

When my belongings finally arrived, Loadrans had passed the delivery off to a sub-contractor. The driver was very kind, but the absolute irony is that he showed up to deliver my things in a rented U-Haul truck.

The damage was extensive. I am missing several items, and multiple things showed up broken: my bikes, mirrors, a completely ruined bistro table set, a missing bed, 2 beach chairs, and so on.

I signed the paperwork and paid my final balance "on protest." When I called to open a formal claim, Loadrans and the brokers, Top Tier Moving Group, completely wiped their hands of me and sent me to a third-party company called CSI Pros. Now, my claim for my broken and missing things is sitting "on hold" just waiting for confirmation from Loadrans that I was actually a customer.

Use Loadrans at your own discretion. If anything, take their contract and run it through AI before signing or paying for anything and learn from my mistakes.

Constant lies and shoddy service. I was told ETA of 1-4 days for my stuff, and kept taking off work to wait for the truck. Took 13 days, and 1/3 of my boxes were missing. The driver refused to inventory or even discuss the missing boxes, and even tried to make me take one box that wasn't mine. Now I'm stuck filing a complaint with DOT and the police.