Simon at the Islington store was very helpful , he explained all the sofa designs and fabric choices. We went back home and comms via what’s app with him were excellent even after hours! Ordering was... See more
Company replied
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Simon at the Islington store was very helpful , he explained all the sofa designs and fabric choices. We went back home and comms via what’s app with him were excellent even after hours! Ordering was... See more
Company replied
The islington store is beautifully laid out. You can really spend time there contemplating your purchase. The staff are available when you're ready for advice. They are patient and helpful whilst you... See more
Company replied
Simon was supper helpful and helped me with a very difficult decision regarding which sofa I wanted. He was also very patient with all the last minute changes before finally settling the bill. Can’... See more
Company replied
Ordered bed to my new home , but entered my old address for billing finance purposes - loft changed the address for delivery to my billing address. Didn't realise this until I was sent to arrange de... See more
Company replied
Written by the company
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSWritten by the company

53-57 Essex Road, N1 2SZ, London, England, United Kingdom
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Replied to 95% of negative reviews
Typically replies within 24 hours
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Hello a great experience in the store and with the supper I was provided. The delivery time was quick . The only issue was that the chair was broken on arrival . Fingers crossed that the service continues to be so good

Reply from Loaf - Islington
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