LoanBud Reviews 135

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and professional demeanor, making the loan process smooth and efficient. People consistently highlight the excellent customer service, noting the team's responsiveness and dedication to securing approvals and guiding them through complex procedures. Many appreciate the quick response times and the overall positive user experience. However, some customers also noted that the process could be lengthy, and a few experienced difficulties getting clear answers or consistent communication when referred between different contacts. A small number of people felt that the company's understanding of banking partners' requirements was sometimes lacking, leading to repeated requests for additional documents.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

Service

Consumers find service to be positive, with many highlighting the outstanding communication and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Mansi at LoanBud was outstanding from start to finish. He helped me secure an SBA loan and stayed on top of every step of the process the entire way through. When things got difficult with the fir... See more

Company replied

Rated 5 out of 5 stars

I want to give a special thanks to Tom Dattilo and Ebony Marvin for helping our team secure an SBA Loan. Even thou the process took longer than expected due to the Government shutdown they were extrem... See more

Company replied

Rated 5 out of 5 stars

Our experience was great and I will recommend this Co. to other UPS Store owners that are looking to Finance their upcoming renewals. The whole process was smooth because being updated on a weekly bas... See more

Company replied

Rated 5 out of 5 stars

After being told no by countless other firms and brokers, Grey and the LoanBud team helped me secure an SBA loan. From start to finish Grey and Ebony were straightforward, professional and knew how to... See more

Company replied


Company details

  1. #33 of 84 best companies in Loan Agency

Written by the company

LoanBud’s mission is to help business owners get the financing they need to succeed. LoanBud provides SBA and other loans to entrepreneurs and business owners. LoanBud helps businesses get loans for working capital, debt refinance, equipment, inventory, business acquisitions, start-ups, and commercial and investment real estate loans.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Patrick helped me throughout the SBA…

Patrick helped me throughout the SBA loan process, and he is very good at following up and very patient with the document submissions. He is a person who can get the job done and get funded in a timely manner, that'll help you in your business growth. Will definitely work him again for my next loan.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Patrick made it easy!

Patrick made it easy!! walked me through everything. he got me funded and would definitely do business with again
one of the best ive worked with

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Dan Trepel

We began working with Dan Trepel about 3 months ago and it has been one of the greatest decisions we have made! Dan has been above and beyond in terms of communication and is prompt with answering any questions and concerns. He continues to remain clear and concise with our loan processes and we look forward to continuing work with him and LoanBud going into the future.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Pittsburgh Staffing Company

Patrick and the team at LoanBud were excellent. Everything they said they were going to do transpired for us. Most of all, they were honest. I would highly recommend them for your financing needs. It was a great experience for us.

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

Loan bud is a fraudulent firm with fake…

Loan bud is a fraudulent firm with fake reviews, i was asked documents multiple times in multiple emails and that is what they want, when they are done collecting all your personal information they are done and later they cash out your personal information and make money out of it. Never ever deal with them. FAKE Company.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Patrick Brassil!

Patrick Brassil was fantastic! He was extremely helpful and gave excellent guidance.
Thank you from the bottom of my heart for all of your help to get the loan and for assisting me with all of the papers. It has been a pleasure to work with you!”

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

William Bennett is the man!

William Bennett is the man! He gets things done. His customer service also far exceeded my expectations. Clear communication, rapid responses, and a personalized approach made the SBA process remarkably smooth. Exceptional service that builds trust and satisfaction. Highly recommend working with him.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great Support

Patrick and team were extremely helpful and got our SBA loan sorted quickly and easily.

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Responsive, low effort

These guys helped us through a new fast track loan through SBA. It was a learning curve for everyone going through it but these guys kept up with communication and made the process efficient.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Melissa Buehner was Expectional at getting us much needed Capital

Melissa Buehner from LoanBud was expectional at her job and was able to provide our small but growing company the capital needed. We have been able get Melissa's help to get multiple long term SBA 7A Loans this year.

LoanBud has good connections to find the right capital provider for small business. Melissa and LoanBud team was able to stay in contant communication and help us through underwriting process to close our loans as quickly as possible.

The much needed capital has helped us fuel our growth and we hope work with Melissa Buehner from LoanBud in the future. We defintely recommend working with Melissa and Loanbud for your business needed.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Had a great experience with everyone

Had a great experience with everyone, Melissa Buehner was great she helped in guiding me in the right direction. Jon rector was on top of things he help with the processing of the loan. We had some issue along the way but they both assisted in getting them resolved. Thank you for all your assistance.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

LoanBud did an excellent job helping us…

LoanBud did an excellent job helping us secure an SBA loan. Bill Bennett is super knowledgeable and was helpful as our loan officer. Jon Rector was our operations manager, and we appreciated his updates and communication along the way. Sam Rector was great too, helping process our loan quickly. We hope to work with the whole crew again in the future!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Patrick and his crew did an amazing job…

Patrick and his crew did an amazing job working through the intricacies of the SBA and obtaining financing for my business. They “get it” and as a business owner, you know how much that is appreciated!
Superb folks to work with!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Patrick Brassil and Jon Rector helped…

Patrick Brassil and Jon Rector helped us secure an SBA loan. They were with us every step of the way providing updates, answering questions, and guiding us through the process, and made the process less stressful. They were true partners.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service and communication!

Angela was a tremendous help during our application and closing process.
It was a relief to have her help and guidance which made things less stressful.
Her communication was excellent and we could not have been happier with our overall experience with Angela. Thank you!

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Patrick was very helpful in the process…

Patrick was very helpful in the process of receiving my SBA loan! He communicated with me every step of the way, and worked to make sure all documents were signed and sent in a timely fashion, so my funds could be delivered promptly! I’ll work with them again in the future!

September 18, 2023
Unprompted review

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