LoanFlight Reviews 291

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Loan Flight team stood by while we waited for our offer to be countersigned & helped us lock in our rate expeditiously even given the extended weekend holiday! Thank you so much Charles for taking... See more

Rated 4 out of 5 stars

Good rate, like all loans a lot of asks but moved smoothly through the process. The salesperson was unavailable when we had questions, never returned emails or phone calls. Could be a coincidence but... See more

Company replied

Rated 5 out of 5 stars

Everything Damian said would happen happened. There were no surprises, and the rate was by far the best out there. I was working with another lender who kept telling me that Damian wasn't being truthf... See more

Rated 5 out of 5 stars

Great experience! We will be return customers! Jason Neuffer delivered an amazing process for our home purchase. From near instant response times, no matter what time of day to detailed explanations o... See more

Company replied

Company details

  1. Mortgage Lender

Written by the company

LoanFlight Lending is licensed by the U.S. Department of Housing and Urban Development as a Title II Mortgagee and a FHA approved licensed mortgage lender. Here at LoanFlight, a privately held mortgage lender, we excel at the forefront of technology driven mortgage marketing and origination. Using vast national experience, LoanFlight provides a perfect blend of modern technology with both personal and human understanding. We strive to make the mortgage process as efficient as possible without leaving anyone behind. Headquartered in Tampa, FL, LoanFlight has a strategic expertise in the South-East, Mid-West, Mid-Atlantic, and California. Consumers and team members benefit greatly from our unique marketing and origination strategies. With a focus on efficient alignment and company culture, LoanFlight is the career choice of forward thinking mortgage professionals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

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Rated 5 out of 5 stars

Very thorough and expeditious and fair…

Very thorough and expeditious and fair pricing. Great overall experience.

November 8, 2021
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Reply from LoanFlight

Thank you for choosing LoanFlight.com for your mortgage needs. Our digital mortgage experience is designed to speed up the mortgage process and keep prices low!

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Rated 5 out of 5 stars

Wow. Knowledgable loan agents that saved me more money than I expected

Wow. Alan W and LoanFlight has made this process so easy. I locked in less than 24 hours of contacting them. Alan was very knowledgeable. He asked more questions and suggested a few other things that the other companies that I shopped around with did not and it saved me even more money than I had expected.

November 5, 2021
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Reply from LoanFlight

We'll pass the kudos along to Allen! Thank you for choosing LoanFlight.com! We look forward to helping you with any future mortgage needs you may have.

Rated 5 out of 5 stars

Working with Karen and her team was a…

Working with Karen and her team was a very pleasant experience. All the information was given in a timely manner and they worked with me as I looked at different options.

November 5, 2021
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Reply from LoanFlight

Thank you for considering LoanFlight.com, we'll pass the kudos along to Karen!

Rated 5 out of 5 stars

No lender fees

No lender fees
No origination points
How sweet is that?

November 4, 2021
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Reply from LoanFlight

Thank you for choosing LoanFlight.com, we are pleased to hear you took advantage of our digital mortgage process and paid ZERO Lender fees!

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Rated 5 out of 5 stars

JASON NEUFFER ROCKS

JASON NEUFFER ROCKS!
After talking to a couple of dozen loan officers for my home loan refinance, when I first spoke with Jason Neuffer, VP of Operations of Loanflight, I was surprised not only by the attractive terms of the loan but also by his straightforward replies that bordered on being somewhat blunt. Most loan agents sugar-coat their company and the terms of the loan, not Jason. He defined what can be done and what cannot be done. That is when I decided to go further. And now, when my loan with Loanflight has been closed and disbursed, I can confidently say that Jason stood by me every step of the way. He navigated all the little wrinkles along the way with firmness, tact and innovative solutions. If there is a nationwide award for IDEAL SENIOR LOAN EXECUTIVE OF THE YEAR, Jason would win it hands down. Connect with him and you'll believe me.

October 25, 2021
Unprompted review
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Reply from LoanFlight

Thank you for choosing LoanFlight.com, we'll pass the kudos along to Jason!

Rated 5 out of 5 stars

Seamless process and closed ahead of…

Seamless process and closed ahead of time. Great communication and competitive rates.

October 20, 2021
Unprompted review
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Reply from LoanFlight

We were happy to assist you with your refinance! We look forward to servicing your future lending needs. Please feel free to reach out to the LoanFlight.com team if you ever need assistance in the future.

Rated 5 out of 5 stars

Excellent service till now

Excellent service, very transparent and efficient till now

October 15, 2021
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Reply from LoanFlight

We appreciate your business! Thank you for being a LoanFlight.com customer!

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Rated 5 out of 5 stars

Loanflight was awesome!

We could not be happier with our loanflight experience! You won't be sorry!

October 15, 2021
Unprompted review
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Reply from LoanFlight

Thanks so much for your feedback and for choosing LoanFlight.com for your mortgage! We look forward to servicing your future lending needs.

Rated 5 out of 5 stars

Helpful and Easy

LoanFlight Lending has been nothing but helpful. They made my application process extremely easy with the online tool. Their staff is also extremely helpful. They were usually able to take my calls and if not, would quickly get back to me. I would highly recommend using them.

October 12, 2021
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Reply from LoanFlight

Thank you for choosing LoanFlight.com! We're happy our streamlined digital mortgage experience and online portal made the process quick and easy for you!

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Rated 5 out of 5 stars

Very fast response

Karen is very fast with response to my questions, and I will definitely love to work with her when my situation is ready.

October 11, 2021
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Reply from LoanFlight

We've shared your kudos with Karen! We look forward to assisting you with your mortgage needs.

Rated 5 out of 5 stars

Speedy, hassle free refi

My refi experience with LoanFlight was simple, professional, and fast. I was extremely satisfied, especially compared to previous lenders I worked with.

October 9, 2021
Unprompted review
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Reply from LoanFlight

Thank you for choosing LoanFlight.com! We are happy to hear that you enjoyed our streamlined digital mortgage experience. We look forward to helping you with any future mortgage needs you may have.

Rated 5 out of 5 stars

So far so good

So far so good, it's been a very smooth and easy process.

October 7, 2021
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Reply from LoanFlight

Thank you for choosing LoanFlight.com. We will work hard to keep the remainder of the process just as easy for you.

Rated 5 out of 5 stars

Just started the process

Just started the process, so far so good!! Hope
it will be 5 star all the way through.

October 7, 2021
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Reply from LoanFlight

Thank you for choosing LoanFlight.com and our digital mortgage experience. We will work hard to earn those 5 stars!

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Rated 2 out of 5 stars

Not good

There is huge cost difference between initial talk and moving close in finalizing the loan.

October 6, 2021
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Reply from LoanFlight

As discussed with your loan officer there is clearly a misunderstanding that has already been cleared up. Based on the loan scenario and credit score information you provided verbally your loan officer disclosed the rate options with and without points and explained there are no other fees from LoanFlight. Then the fees for third party items such as Title Insurance, Recording Fee to the county, you might need an appraisal, and your prepaids for property taxes and homeowners insurance were explained. It was also explained that quotes would have to be obtained for the third party items and you said you understood those weren't being charged by us. When you decided on the rate that had points it was based on the credit scores you provided verbally which were different than what was reported by the credit bureaus. Your loan officer sent an email explaining the difference in cost due to the credit score and also attempted to make a phone call to explain and answer any questions. Initial Disclosures for the loan were sent right away to verify everything in writing. We understand there were a lot of details covered and it's possible there was confusion about the third party fees. We are happy to review everything with you in detail at any time and invite you to call at your convenience to discuss. If this has made things clearer, we would appreciate an update on the rating to accurately reflect the situation.

Rated 5 out of 5 stars

Closed within 4 weeks as promised

Very happy with my pick for a refinance. Loanflight works fast and efficient. I got a great rate and they beat the rest of the competitors. No games…they get down to business and get the job done. So glad I picked them. Would go with them again for new purchases. Geeat job Loanflight!

October 5, 2021
Unprompted review
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Reply from LoanFlight

We were happy to assist you with your refinance! We look forward to servicing your future lending needs. Please feel free to reach out to the LoanFlight.com team if you ever need assistance in the future.

Rated 5 out of 5 stars

Rapid, smooth, professional

I just closed a refi with LoanFlight and, as the title suggests, it was rapid and smooth. When I started the process I looked at several mortgage lending companies and LoanFlight came in below all of them. That wasn't immediately clear because there's a lot of ways to write a loan estimate but the folks from LoanFlight worked with me and it was clear they were giving me the best, most well-thought out deal. Once I locked my rate with them, it was a relatively quick process (3 to 3.5 weeks). All the interactions I had with their processors was professional, courteous, and helpful. I did pretty much everything online through their portal. Closing was easy and now I'm going to buy a new truck.

October 5, 2021
Unprompted review
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Reply from LoanFlight

Thank you for choosing LoanFlight.com! We'll pass the kudos along to the processors. We're happy our streamlined digital mortgage experience and online portal made the process quick and easy for you!

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