While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Julian Salgado was a great LO to work with. He was quick to response, helpful, and made us feel understood. Loved working with him.

Rated 5 out of 5 stars

I want to say the owner Nelson Haws worked through several hurdles to get my loan closed . We ran into several issues with. The person / company that was hired to. Do the appraisal Nelson realized ho... See more

Rated 5 out of 5 stars

Liz is a true professional! I would highly recommend her! I was in a tough position as a business owner and was turned downed by 4 mortgage companies due to covid which caused me to not meet the guide... See more

Rated 5 out of 5 stars

Our refinancing process was easy and an overall great experience. Nelson went over and above and was very helpful and accommodating. I have already referred 3 friends for their mortgage needs. W... See more

Company details

  1. Mortgage Lender
  2. Mortgage Broker

Written by the company

The best way to shop and save on a home mortgage. Whether you are refinancing to reduce your mortgage rate, take money out to consolidate debt, need money for home renovations, or purchasing a new home, Loan House will work to find you the best available mortgage terms in the market. Our "self-serve" Wholesale Lender Marketplace app will enable you to shop the industry's top Mortgage Lenders for instant product eligibility, interest rates and fees. Or if you prefer to speak to a mortgage pro, our team is standing by ready to walk you through the entire process. Visit us online at https://loanhouse.us or give us a call at (747) 205-1197.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Avoid LoanHouse as an Realtor or Loan Officer

LoanHouse describes itself as an industry disruptor for Realtors and Mortgage Loan Officers alike. In reality, its a startup with limited resources and personnel. A handful of people based in Boca Florida. If you are a Loan Officer or Realtor. Avoid the “smoke and mirrors of LoanHouse. There are too many other best in class options out there to trust.

September 1, 2022
Unprompted review
Rated 4 out of 5 stars

MOST RELIABLE PRIVATE LENDER EVER!!

Capital Realty provides one of the most straight forward loan processes ever heard of, accompanied with the most considerate interest rates you will get from any private lender you really should consider working with them!!!!

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

Liz was phenomenal!

Liz was phenomenal! She helped my husband and I through the steps on our new home purchase loan process. It had been over 15 years since the last time we had done this and her help and guidance guided us along the way. Today we are in our new home thanks to the efforts of Liz, Nelson and the rest of the team!!!! You guys are more than our loan processor. We feel your team is more like family now!

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Liz is a true professional

Liz is a true professional! I would highly recommend her! I was in a tough position as a business owner and was turned downed by 4 mortgage companies due to covid which caused me to not meet the guidelines for a conventional mortgage! She went the extra mile to find a solution for my situation and we closed our refinanced loan last week! a big THANK YOU TO LIZ AND HER TEAM!! She made it happen!!!

October 20, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Service with a Personal Touch

It was a pleasure working with Julian Salgado of Loan House on the refinancing of my home. I was so impressed by his thoroughness, politeness, and attentiveness. He worked hard to get me an excellent rate that was competitive with the very best offers out there.
From the very first point of contact to the final transactions and the closing of the loan, he was there to help and support us every step of the way. His personal attention assisting us with our financing was unparalleled and did not go unnoticed. He made what is usually a complicated and stressful process a very easy transition.
I happily and enthusiastically recommend him to all my family, friends, and to others. You could not ask for a better loan partner.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

I must say I had a most enjoyable time…

I must say I had a most enjoyable time working with Liz Linzner. I had lots of questions and she always had an answer for me. It was a joy working with her and I felt that no question I had would be stupid. A very professional person and always ready to help. I just wish there were more people out there like her in this field. I will recommend Loan House to all of my friends. I know that for the next fifteen years I will be in good hands with this company. Thank you so much. Ann Landis

February 15, 2021
Rated 5 out of 5 stars

I want to say the owner Nelson Haws…

I want to say the owner Nelson Haws worked through several hurdles to get my loan closed . We ran into several issues with. The person / company that was hired to. Do the appraisal Nelson realized how long the process had been going on and personally stayed in contact with till closing which even meant making many calls and receiving calls after hour . I have to say in this day and age not many company owners personally see loans through till the end. I was very impressed and would HIGHLY RECOMMEND HIM AND HIS COMPANY .
Thanks again for all of your efforts Cary Eide

February 10, 2021
Advertisement
Rated 5 out of 5 stars

Nelson Haws and his team are the most…

Nelson Haws and his team are the most resilient and hard working mortgage brokers I have ever dealt with in my 30+ years of doing business. They processed a very difficult loan for me which many others failed to do. Loan House is the real deal and I will undoubtedly use them again in the future. If you are looking for a proactive mortgage team then your in the right place.

December 30, 2020
Loan House logo

Reply from Loan House

Sean, you're an amazing guy! Thanks for hanging in there and we are so glad everything worked out. Going to miss working with you so please stay in touch. Best, Nelson Haws

Rated 5 out of 5 stars

I worked with Nelson on refinancing my…

I worked with Nelson on refinancing my home. He did an excellent job on getting the best possible rate, everything was very painless and smooth on my end. Nelson did all the heavy lifting he is very knowledgeable and experienced.

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great Loan

I had a wonderful experience with Nelson and the team at LoanHouse. They guided me thru the process from start to finish and I am very appreciative of their guidance and commitment to seeing me thru the process.. I am highly satisfied with both Nelson and the loan they delivered on time for me.

December 14, 2020
Loan House logo

Reply from Loan House

Elan - thank you very much. It was a pleasure working with you and I hope you enjoy your new beautiful home. All the best and look forward to working together again soon.

Best, Nelson Haws

Rated 5 out of 5 stars

Nelson Haws

Nelson is the very best we have encountered! He is super sharp and knows his business. Felt very confident with him and gave great piece of mind even in complicated situations. Would not go anywhere else!!!

November 30, 2020
Unprompted review
Loan House logo

Reply from Loan House

Thank you for the kind words Richard. It was a pleasure helping you. Wishing you many happy years in your new home.

Advertisement
Rated 5 out of 5 stars

Our refinancing process was easy and an…

Our refinancing process was easy and an overall great experience. Nelson went over and above and was very helpful and accommodating. I have already referred 3 friends for their mortgage needs. Will definitely use him again.
Ken C

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

I both the house in West Palm Beach…

I both the house in West Palm Beach with this company and I never sin before that somebody approaching to customers more professional as these guys. I would recommend this company to everyone Who has plan to buy property. Thank you for your efforts.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent job

They were very professional and had great customer service. I have recommend Nelson and his team To my friends and family.

October 3, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience!

Great experience! I didn't know what to expect. I shopped a few different lenders for my refinance and Loan House by far gave me the lowest rate. Fantastic customer service! Thank you Loan House for making the process so easy for me. I will always recommend you to my family and friends.

October 3, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look