World Finance Reviews 554

This review is specifically about the World Finance branch in Greenville, Alabama. I recieved a pre-approval loan offer in the mail from World Finance and visited the branch in person to apply for the loan. A few hours after I left, I was told on the phone by the manager named "Fonda" that I was approved, and she told me to bring 2 forms of ID and my latest check stub. She told me that was all I needed. Upon returning to the branch however, she was acting strange when going over my check stub. She still ran my information through the system, but just at the end before she funded my loan, she demanded that I provide another check stub from before this one, and asked me for the phone number to my employer. I told her I couldn't get another check stub for her until Monday morning because it was past 5:30 on a Friday and our HR was closed for the weekend, but I happily gave her my supervisor's name and number. But when she couldn't get them to answer, she then demanded I either show her my last direct deposit or she couldn't fund my loan. I tried to login to my banking app but as luck would have it, they were doing maintenance right as I tried to login. So "Fonda" told me there was nothing else she could do unless I could magically get my supervisor to answer her calls when they probably weren't even at the office anymore. I was confused - like, how are you going to tell me I'm APPROVED for the loan, then tell me all that I needed was a check stub and 2 forms of ID (which I provided) just to change your mind last second because you feel weird? It's literally just a 500 dollar loan that I planned to pay back within 2 weeks to build my credit up. It's also worth mentioning I saw 2 other customers in the office at the same time as me, and NEITHER of them had their check stubs questioned. I'm not the most sociable person, and maybe I seemed off at first, but if I provide what you asked me for and you just go back on your offer because your "gut tells you to", you clearly shouldn't be in the loan business. You just lost what could've been a long-term customer, and if this "Fonda" lady continues to run this World Finance branch then I'll be surprised if their ratings don't tank. They only seem to have competent staff at other branches across the country.

Just now, when my husband was speaking with a loan rep. She asked a question about what was the loan for, my husband told her to pay bills, she then asks what bills do we need to pay, why is that even important to know what bills we need to pay. Then she says that's what they're supposed to ask. If it was said that bills needed to be paid then that's what you need to know.

This is a real good place to get a loan the people is polite and go out of their way to help you

The ladies at World Finance in Miami Oklahoma are top notch. They always do their level best to help me and other customers when we need it… they are very professional, I wouldn’t have any problem recommending them and world finance to anyone who wants to take out a loan or needs help with their taxes

Today I got my first loan from World Finance. It was nice, Brianna is very nice, kind, oriented, quick to get the job done, I spend maybe 15 minutes in there, enough time to hand over my personal documents, and for her to pre-pair my loan documents, and sign. By the time I got out to my car to leave (1-2 minutes), the money was in my account!! Thank you Brianna, and World Finance!

GANETT has always been the person I always taken care of me, she always works diligently to make sure my needs are met.

Very helpful never give me any problems with receiving a loan

District manager melana was very helpful, supportive, personable and professional in refiancing my loan. Swift on timing. Thank you

Ashley help me and my friend out in saraland worlds finiace office very good sweet person y'all have working with y'all very pleased with her job she did ty Ashley

Brianna, what's the lady? I spoke to? She was really fun and enjoyable to have a conversation about the loan and the loan process, she was great to work with thanks so much😊😊😊😊😊

Everytime I have askec for help, particularly the Minden, La branch, they have come through. Unlike banks and other finance institutions, the atmosphere is relaxed, so there is no apprehension in asking for help.

Jennifer at The Schillinger Branch was excellent, extremely helpful and knowledgeable! She was personal, friendly, and helped me with everything I needed! Awesome People Person! Thank You For Your Wonderful Staff💯

My experience with world on Coverington Hwy was great. Ms.Snow with her pleasant attitude I would recommend my friends.

Great customer service and fast cash when you need

The ladies that work at W.F. in Louisa, ky. were very nice and personable. Easy to talk to, had an answer in a quick amount of time. Informed me quickly, prepared my paperwork, scheduled me fast, and explained everything really good. We signed and were out the door in just a matter of a few short minutes. This was not my first experience with them....and it won't be the last. Very Happy with my experience at W.F.

I love my Bonham World Finance store!

They helped me get out of a financial problem lickity-split! The process was streamlined perfect, the plan worked great for me and they're always Sooo nice when ever I stop by.

Met Skiler the loan Specialist ,who was very helpful had a great customer service etiquette and was very friendly. She was a pleasure to speak with and Also Cassie friendly and clean place.

Rachel at the St Charles Missouri location really out of Union. She is amazing and made things super simple. Love the personality. Thank you!!!

I use the union missouri store. Cindy is one of the workers there, she is very helpful. I would totally use them again when I need a loan

They are very professional my agent I didn't remembered her name but never the less she was very nice and professional. Thanks