Lobbys Tackle Reviews 

189
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times and praise the outstanding quality of the fresh fishing bait and products received throughout their purchases. People consistently mention that online ordering is wonderfully simple, while the helpful staff consistently ensures smooth, pleasant, and highly reliable transactions every single time. Some reviewers were not happy with unexpected delivery delays, extended waiting periods, and frustrating instances where paid packages completely failed to arrive at their destination. A few customers also noted receiving damaged goods, completely thawed frozen bait, or decomposing items that severely did not meet their quality expectations.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising speedy shipping and prompt... See more

Product

Users describe positive interactions with product, highlighting the fantastic range, great prices, and very... See more

Service

Consumers find service to be consistently positive, praising the speedy delivery and great product range.... See more

Quality

People report positive experiences with quality, highlighting fast delivery and very good products. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best maggots and casters after a long time searching, it’s great to find a shop that consistently week in week out produce quality live bait ! Super service too !!!

Rated 5 out of 5 stars

Very good bait and always deliver on time. And if they is a problem they will as ring to sort it out.

Rated 5 out of 5 stars

Very easy to order online, very quick to deliver, Grandson will be very pleased with his gift!

Rated 5 out of 5 stars

Used Lobby's a number of times now and, in my humble opinion, they are the best. Not only are the bait prices very good, delivery is very quick and the quality of the bait is excellent. Long may thi... See more


Company details

  1. Fishing Store

Written by the company

Lobbys Tackle has everything you require all in one place for carp, match, predator & sea fishing. Get your tackle & bait delivered and free delivery over £30.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(189)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

They put it right, can't ask more...

Bought some maggots to be delivered. Problem with the courier, tracking didn't recognise the number and they eventually i presume, lost the parcel. Contacted Lobbys and they refunded me. I understand this was no fault of the shop and unfortunately they lost money. But I give them 5* for putting it right. Always a bit of a gamble ordering live maggots for delivery. I'll use them again for tackle etc.

July 7, 2025
Unprompted review
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Rated 2 out of 5 stars

Disappointed!

I had trouble getting bait locally so I decided to use Lobbys & I ordered £40 of bait for a match. Unfortunately the parcel was delayed with DPD & the result was all the maggots & pinkies had suffocated & did not revive, total cost for those was £20.70.
In an attempt to resolve this I messaged & emailed them & even tried ringing a couple of times but no reply. A shame as the bait was OK, better if it had been alive (!) & the fault lay with DPD which I'm sure they could, no should, of had dialogue with.
Not even the courtesy of a reply is both rude & poor customer service.
I don't like leaving a business a poor review unless justified but, sadly, in this instance it is.

June 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Superb service and great quality bait

Superb service and great quality bait! Every time I have ordered through the website which is very easy to use I have received what Ive ordered within 48 hours. So if you order by Wednesday you know it will arrive before the weekend. The bait is well packaged and of great quality. I will definitely keep using this service.

June 4, 2025
Rated 1 out of 5 stars

I Bought a small rod for my son and…

I Bought a small rod for my son and took him down the canal. Unfortunately after one cast the rod splintered at the top and we couldn’t use it anymore. Took the rod back to lobby’s and was told it was our fault that the rod splintered my the owner dale. Such poor customer service. Sorry to have to write this review about a local shop and their customer service. attitude was terrible towards me and my nine year old son. All this bad feeling over a £20 rod. My son was very upset over rod and blamed hisself after the owner said we was at fault for breaking the rod.

May 29, 2025
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Rated 5 out of 5 stars

Garbolino light picker rod…

From ordering the Garbolino picker rod the transition from purchase to delivery was swift and exact. I ordered on a Tuesday evening and the delivery was on the Thursday morning, the courier messaged me to tell me my parcel would be delivered between 10.49am and 11.49 am and it arrived at 10.45am. The rod was securely and safely packaged and the whole experience was top notch from start to finish, cheers

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

I ordered a bivvy and realised that I had ordered the wrong one,spoke to Ian who was great and changed the order with no issues,
And no fuss,will definitely use them again and many thanks for your help

April 28, 2025
Rated 1 out of 5 stars

Awful experience poor customer service…

Awful experience poor customer service terrible attitude. Only seem interested in Internet shoppers. They knowingly sold me a fishing permit to a venue that was closed and refused to refund the money. The 1 staff member stated take it to small claims court, it is not there responsible to refund .

May 7, 2025
Unprompted review
Lobbys Tackle logo

Reply from Lobbys Tackle

Hello, we anticipated this review after your visit to our shop, where you were shouting and threatening us regarding trading standards. We explained to you and your wife several times that we cannot authorize a refund without you first speaking to the club. We acknowledge that you did attempt to call them while you were in our store but were unable to get through.

As we clarified, we are not SDAC; we are Lobby's Tackle, and we sell the cards on behalf of SDAC. You requested to speak to the manager, but you were actually speaking with the owner of the store the entire time. He spent a good five minutes trying to help you understand the situation. We are unsure about your reference to internet sales, as you have not purchased from us before.

We do hope you will continue to support your local Go Outdoors, as you promised.

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Rated 5 out of 5 stars

Incorrect despatch information.

I was concerned when my package arrived because information I received suggested that the frozen worms had been in transit for 5 days as I was given despatch notice on Friday and the worms arrived Wednesday. I contacted lobbys tackle who assured me they did not leave until Monday. I used the worms several days later and they were in good condition.

April 4, 2025

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