I have had an account with lobster for 6 years went to send funds into something more secure !! This Lobster account is a straight scam unable to move funds can not swap send ..O but the will let me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Am locked out of wallet, being told none of my security phrases, email, etc is valid. Have lodged support ticket multiple times over many months. Nobody has ever responded. Thousands of dollars worth... See more
Lobstr Wallet has so many SCAM fake assets on it, stay away, yes you can still trade with some legitimate assets, but hte fact that the wallet allows so many fake assets to be created and traded, as a... See more
Human content. Customer service must be AI generated. The same answer for any help ticket. I want to disable lobstr vault app. It cannot be done from their directions. I cannot confirm any transaction... See more
Company details
Information provided by various external sources
Simple and Secure Stellar Lumens Wallet. LOBSTR is a great way to get started with Stellar crypto. Available as web, Android and iOS apps. Nice design, simple interface, ZERO fees, FAST transactions, live XLM price, beautiful charts and a lot more!
Contact info
Support said they clawbacked all my…
Support said they clawbacked all my assets 10000 worth and then claim in neeed to put 10000 more to get it back And they have thousands of complaints just like me reported to law enforcement
Stay away from this app
Stay away from this app! It’s an absolute scam. They recommended LOBSTR Vault so I downloaded it. The signature locked in pending status which without it I could not do complete any transactions. No help desk it goes to an error page, no physical address to write them, no phone number to call them, no live chat, no support chat. I have emailed them multiple times with zero answers. I tried to reset my account with my secret code and now all of my crypto I purchased is GONE!! Do not use this app unless you want to loose your money!! There is no one to help you if you have any issue!
Its all fine till you want to withdraw…
Its all fine till you want to withdraw your money. You can't.
It’s a scam!!!
It’s a scam!!!! No longer offering any customer services??? DO NOT be fooled! You’ll lose whatever money you put in so don’t bother unless you have extra money to throw away!!!
An app full of SCAM COINS and ZERO…
An app full of SCAM COINS and ZERO Customer Support. Be aware of what you purchase
Great for me,I'm just pleased I am one…
Great for me,I'm just pleased I am one of the very early one's investing in these assets on the platform of the future.
Stay away
Total Scam
No physical Address
No Verification
No customer service
Be careful using this lobstr wallet.
Lost over 15k by 18 different tokens that dropped to $0 once i swapped my XLM!!!! 100% SCAM
No customer service its terrible wait…
No customer service its terrible wait and wait and nothing, even tho my coins are missing. No live chat !!
Stay away
Do NOT TRUST THEM IS A SCAM
Do NOT TRUST THEM IS A SCAM, I tested with 88 xl, could not retrieve. Sending emails, response NEED TO WAIT! A SCAM! ☹️
I would put zero but I can't screw this…
I would put zero but I can't screw this I wouldn't recommend period I sent 265 xlm and it never came in my account so happy I didn't do more but I wrote emails and still nothing no one gives a sheet. Hands down the worst waste of time and money .
I have written LOBSTR help service 7…
I have written LOBSTR help service 7 times with no reply. This is about a coin I bought on LOBSTR (two options offered by LOBSTR to purchase) that I cannot trade or swap. I have no control over what I purchased. I have tried endlessly to contact anyone from THIS company to no avail. I can only enjoy watching the value of what I purchased increase with no control over the coin itself. WORDS FAIL TO CAPTURE THE DISAPPOINT IN A COMPLETE LACT OF INTEREST OR COMMITMENT TO CUSTOMER SERVICE.
Does not pay out referral bonuses
Does not pay out referral bonuses, terrible customer support
Scam scam Scam
***ATTENTION***ATTENTION***
SCAM SCAM SCAM
Since month I tried to get help.
No chance!
Their help desk can not fix all problems
They even don't react
After all you will never get your money back!
Who wants to get a law suite against them can contact me on Facebook. My name is "Alfons von Edelsberg"
Lobstr... Bad experience
Lobstr probably will be a good wallet when they get through all their development... but as for now, they rely on MoonPay for card processing to load money into the wallet and you cannot cash out of the wallet without installing other third party vendors' apps.
Right now it is useless to most people... You can't get money in the wallet... and you can't get money out.
I'd like to try this when they finish their product.
it is a very nice app to use for…
it is a very nice app to use for sending coins/money.
it is very fast and very comfortable.
I think with time and few updates it could become a very big exchange
So far so good
So far so good, easy to use, with a nice interface. I will watch and wait and see how it develops, but for now its 4 stars.
Great till now
Great till now. The only thing confusing was, when they asked for a 'one-time-password', but at least I've found a solution on YouTube ("Lobstr.co Login Asks For One-Time Password") for this. Hopefully they will improve this. Apart from that, everything went pretty well so far and transfer of XLM back to Binance worked super fast (faster than vice-versa) and transfer minimum was lower than from Binance (which usually is the benchmark). With better wording on the one-time-password if would give 5 stars so far. Hope they keep up the good work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
