Kylie has been fantastic from day one, not only did she fix our website we decided to give her another website of our second business. I don't know what she does, but since she took it over, our e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
At Localsearch, we generate quality leads for Australian businesses with data-driven digital marketing. With over 30 years of experience and a proven track record of supporting 300,000+ businesses, we remove the guesswork from your marketing strategy. Our team will drive more clicks, calls, and leads by strengthening your online visibility. Reach out today for a free strategy meeting and discover how we can connect your business with more customers.
Contact info
138 Robina Town Centre Drive, 4226, Robina, Australia
- 1300 643 395
- enquiries@localsearch.com.au
- localsearch.com.au
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jodie always very helpful and…
Jodie always very helpful and professional
Terrible experience communication was…
Terrible experience communication was terrible ads are even worse lost 90% of business with these guys doing my advertising will not be paying a cent. Absolutely terrible

Reply from Localsearch
Not worth the money
Not worth the money.
Listing Management: Product did not work and did not update information across platforms. Paid three months no results, no refund but cancelled the six month contract.
Performance boost.
A poor quality AI generated post, across Meta and Google (mostly Meta). Not worth the price-tag. Your already existing social media performance is sold as proof of performance. Paid six months contract.
Customer service. Heard once from the sales rep in six months, not willing to accept evidence their product don't work.

Reply from Localsearch
Worst experience
Worst experience. We were locked into contracts for work that was never completed. Despite multiple ongoing attempts to cancel the services, we are still being charged.
Even though they continue to bill us, we haven’t received any listing or Google management services in years. Very disappointing and extremely frustrating to deal with

Reply from Localsearch
Was happy with the standard of work…
Was happy with the standard of work which was conducted in a professional and courteous manner.
Absolutely horrible service from the…
Absolutely horrible service from the start salesman put the pressure on from the get go and was happy to leave you in the dark all promises no delivery. After sales was aweful the people you talk to were pleasant enough but they give you the run around for months and tell you there hands a tied and tell you that is just there policy even though the salesman told you a different story. There are not local that's just the company name highly recommend search for some local in your area. I would not even give them one star but have to rate it some how. Edited
Mel was great to deal with
Mel was great to deal with, on the ball from our very first meeting. Looking forward to seeing our business grow with local searches help.
SPF Shades & Sails
We have been working closely with Steve Richard’s for a few years now and his experience in marking has help with the growth of our business to where it is today, we look forward to work with Steve in the future growing our business.
Kylie is amazing
Kylie is amazing! I love when she pops in! Best customer service & it’s awesome knowing everything is getting looked after for us.
Kylie suggested this as a solid way to…
Kylie suggested this as a solid way to start bringing in new clients. I didn’t expect to land at number one so quickly and had to course-correct earlier than planned — but that’s a good problem to have.
I’ll definitely be adding my new business, HAIVN.io, in 2026.
Thanks, Kylie.
Top work kylie
Kylie you'reum a star
Kylie has always made us at St Ives Dental Boutique, feel like we are heard. She has answered all my silly questions and always with a smile. It's been a pleasure.
Kylie has been amazing building our new…
Kylie has been amazing building our new website and always happy to pop around when we need her. We couldn't recommend her highly enough :)
from Kincumber Glass & Glazing
Michelle is great
Michelle is great, she has really boosted my online presence, leading to more work. Great service.
AMAZING EXPERIENCE
Michelle from local search was absolutely amazing. I was hesitant at first about whether this was right for my business, but once Michelle explained everything clearly, I was immediately on board. Since then, it has boosted my business so much that I’m now booked out three weeks in advance. Thank you so much, Michelle. I’m really glad you reached out such a genuine and amazing person and cares for her clients .
Michelle W is who you need!
Ive been working with Michelle W for over six months now. she has been absolutely amazing. She gets things done right away! No delays, no this and that, straight forward to help you grow your business.
Kylie has been amazing for our…
Kylie has been amazing for our business, Norm Beattys Auto Electricians. Couldn’t thank her enough!
Attilla and Local Search a Good Combination
We have used Local Search for several years now, they are very good at what they do and are always up to date with the latest online trends.
Attila has looked after us well and we would happily recommend him and Local Search to other small businesses looking to get the most out of their online advertising and marketing.
Since I met with Rhys in Darwin
Since I met with Rhys in Darwin, my business website has experienced lots more traffic. We added new pages as my photography services grows.
Rhys reaches out to check how I'm going, always helpful and friendly, offering great suggestions and expertise.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







