Locar  Reviews 88

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, efficiency, and helpfulness, making the rental process straightforward and pleasant. Many highlight the excellent customer service, noting quick response times and a willingness to resolve issues promptly, even outside of regular office hours. People also appreciate the competitive and affordable pricing, along with the good condition and reliability of the vehicles. However, some customers also noted that when calling, responses were occasionally slow or they were informed that advertised cars were unavailable, sometimes being offered different prices.

What people talk about most

Service

Customers had positive experiences with service, praising the quick and efficient process for renting PCO... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and affordable rates... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight the team's... See more

Response time

Clients share positive opinions on response time. Many customers praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I have been dealing with a gentleman called Matt & he's been great! The service is always top quality & always done within a timely matter. I would highly recommend Locar. As a new PCO driver, Loca... See more

Rated 5 out of 5 stars

I’ve been with Locar for over a year now and my experience with them has been exactly what I expected. Smooth and efficient. They offer great PCO licensed vehicle options at competitive prices. Most... See more

Rated 5 out of 5 stars

Been with them for a few years now. Can't fault them, support is excellent, very good vehicles, no need for an appointment to get the MOT/service done in their partner garage, quick response to my qu... See more

Company replied

Rated 5 out of 5 stars

I've been having a great experience with Locar. The customer service are quick to respond and quick to resolve any issues you have. I felt they've been very accommodating for me as well. I haven't had... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, both in office and at the garage, car in good condition and very competitive pricing, as a new driver I'd recommend this company to new starters and experienced drivers alike

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

This is no a serious business its…

This is not a serious business its always busy you can’t reach them.
Many of such pco websites are owned by the same person, they put shiny cars but when you call them they never respond to you, if they respond they say sorry we don’t have these advertised cars or the will give you different prices.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Best PCO Car Rental

Amazing company with a really supportive team, they do the best rates for the vehicles which are all in great condition. The staff was really supportive and make the process really simple and straightforward to pick up and return the cars. Definitely reccomend 🙌

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fast track

I requested a vehicle to hire and after some hours I sent my documents, they were accepted and within minutes I received the contract signed it then the next day I was on the road. Quick and efficient.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Lowest admin charges, no deposit.

Locar Rental is excellent — good, well-maintained cars, lowest admin charges, and no deposit. Matt on WhatsApp is always brilliant. The only area for improvement is their partner garage, Shiva MOT, where I had negative experiences twice as they don’t seem to care about Locar’s customers. Overall, the company itself is top class — highly recommended..

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very good customer if anything goes wronge with the vehicles it gets sorted straight away
Recommend to every one that rents out pco cars

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer

Been with Locar a month now, they provide great customer care. Provided me with storage for the car while i was away on holiday and have a great holiday offer to make sure you can get back on the road as soon as possible once you are back.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Pco car rental simple quick and easy

Renting pco car simple quick and easy! All documents provided before collecting the vehicle, so ready to work immediately. Friendly staff, and good weekly rental prices with great range of electric and plug in vehicles.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service, excellent communication

This being my first time renting a car Chloe made my experience very pleasant. She went above and beyond by helping me in the evening to arrange a car to be picked up the following day. I definitely recommend Locar to anyone looking to rent a car.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Top, reliable & fairly priced!

Matt & the team have been helpful throughout the process of hiring a vehicle. Always available and answer the phone when needed. Prices are lower than your average PCO hire company. Best in the industry! 👍

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

I rented a Kia Niro from this company…

I rented a Kia Niro from this company and upon picking up the vehicle it was kept in good condition. I had a fantastic experience with this rental company. From start to finish, their customer service was outstanding. The staff were professional, friendly, and always willing to help, which made the entire process smooth and stress-free.

Ibrahim

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

"I've been a loyal customer of Locar…

"I've been a loyal customer of Locar for over three years, and I'm thoroughly impressed with the exceptional service they've provided. Their fleet of vehicles is top-notch, with a wide range of high-quality cars that cater to diverse needs. What I appreciate most is their competitive weekly rental rates, which offer great value for money.

But what truly sets Locar apart is their outstanding customer service. Their team is always friendly, responsive, and helpful, making the entire rental process seamless and hassle-free. Whether I need assistance with breakdown, have questions about their services, or require support during my rental period, they've always been there to lend a helping hand.

Overall, my experience with Locar has been consistently positive, and I highly recommend them to anyone in need of reliable and affordable PCO car rentals."

June 28, 2025
Unprompted review

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