Locate a Locum Reviews 

Documents valid for a long period of time have been requested again ! These created me problems with the payments and bokings !

Ryan is great and he helped me to sort out a shift quick and easy!! Highly recommended!!

Ryan was very helpful and exceeded my expectations.

Very difficult to get through to staff at Locate a Locum and my processing fees for DBS was NOT reimbursed yet until after 1 year of completion of shifts.

Very helpful and very quick to respond

Jill and Olivia, has been absolutely fantastic in their support. I can't say much but they are so efficient in responding to my queries and making sure everything runs smoothly for me. I am indeed grateful. You can't falter the app its been great so far 👌

Quick and efficient platform. Issues get resolved in minutes. Thank you for the service you provide.

Ok I never leave reviews but I thought it needed to be done . I wanted to thank Josephine she was extremely helpful on a number of occasions she helped me get locum access for my smart card and it was done within ten min, she then helped me make sure that my hour break was paid for after it got cancelled it was sorted . You guys are lucky to have someone like her she is on point and efficient , with regards to the app I couldn’t be more happier I get payed on time with no problem and it’s so easy to use the only thing I would say I get logged off which can be annoying but it isn’t the biggest issue ever . Otherwise if you are a pharmacist that needs a locum app this is the BEST one on the market the others are rubbish . It’s always at real time and straight forward .
Thanks for all your help Josephine !!!

The app frequently crashes and logs users out, requiring them to re-enter information each time, which is highly frustrating.

Although the company claims it doesn’t set rates, it equips employers with comprehensive market data, including the rates locums are accepting locally and in wider areas. This not only highlights to employers that they could potentially lower their rates but also provides them with an unfair advantage by not making similar information available to locums. Locums are left in the dark about prevailing rates in different areas, creating a significant disparity in the information accessible to each party. While it's understandable that the company might want to attract employers by providing such data, this practice does not facilitate a balanced playing field between employers and locums.

Employers can post and then cancel shifts to gauge market rates without facing any consequences, while locums are penalised heavily for cancelling. This disparity in treatment is unfair.

Shift postings are visible, but applying to them is restricted—locums must meet specific criteria or wait for procedural updates, yet the shifts remain listed. This lack of access complicates the application process unnecessarily and frustrates users who are ready and able to work but are hindered by these opaque restrictions.

Negotiations are tightly controlled, severely limiting locums' ability to negotiate beyond a few pounds above a predetermined maximum rate. Moreover, there is no option to include essentials like paid lunch or mileage, further restricting their ability to secure fair compensation and working conditions. This restrictive policy significantly undermines locums’ bargaining power and overall job satisfaction.

Despite widespread complaints about certain firms, the agency fails to penalise companies that do not compensate their locums and shows little interest in advocating for locum rights. This lack of action continues to affect the welfare of locums adversely, underscoring a need for greater accountability and support from the agency.

If this agency operated as a truly open marketplace, facilitating free market transactions between employers and locums without interference, it would be acceptable. However, the platform is highly restricted and clunky, imposing numerous limitations on negotiations and transactions. These restrictions hinder the natural dynamics of supply and demand, detracting from what could be a more effective and equitable service.

Olivia is very helpful and quick response with enquiries as well!!

Great support from Ryan this afternoon. Struggling to book shifts on the system (computer says no) so I messaged the Helpdesk. Ryan called me back within a few minutes and sorted it straight away. Delighted with his service!

Easy to register and booking shifts is simple and hassle free.
Highly recommended

Excellent service from Ryan who helped me getting my account approved.

Yasmin from locate a locum is extremely helpful and supportive at all times. Everytime I needed something chasing up she was able to solve it very quickly and get back to me either the same day or the next day which I was extremely grateful about!

They were very helpful and acted promptly

Registration was quick and easy. Very easy to find shifts as well.

The app has been getting worse with every update in the past couple of years. The distance used to be accurate, now I set my distance to 100km (aprox 60miles) and I get shifts 150-200 miles away. The postcode used to be shown on the main screen for every shift which was useful. Now I need to go into every shift to find the postcode as it can be 3 hours away although I set it up for no more than 60 miles away. The app is slow, full of glitches, closes down. The rates are low and the negotiation buttons are almost nonexistent nowadays. I very rarely use LAL now.
Also I have noticed that they can modify the hours worked and the hourly rate after the shift has ended without notifying the locum.

What i disliked is that locate Locum does actually promote big business to have low rate for pharmacist . There should be a set minimum rate ie £30 considering the fact that we are doing Pharmacy First on top of all other things we do. As this is a platform created by a pharmacist one would think he would be fighting for pharmacist to get paid better , instead the platform favours big companies . Please Locate Locum do not respond saying “ there is an option to set the rate you want” I think this should be looked at!! Its a shame that a fellow pharmacist’s platform is driving the rates down

very help full, Mr Ryan Rankin