I would always choose your company and recommend you because your vehicles are, above all, new, comfortable and safe. you are very efficient, fast, kind and favorable. you certainly made our trip more... See more
Company replied

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I would always choose your company and recommend you because your vehicles are, above all, new, comfortable and safe. you are very efficient, fast, kind and favorable. you certainly made our trip more... See more
Company replied
Great experience with Locauto! Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more
Company replied
Excellent experience with this car rental company. The staff were extremely friendly, helpful, and welcoming throughout the whole process. I was also pleasantly surprised by the complimentary upgrad... See more
Company replied
Perfect experience with very friendly staff and good cars. Pickup was very smooth thanks to pre-booking and return without any stress thanks to the no stress all in insurance
Company replied
Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

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Reply from Locauto Group - Alghero Aeroporto
I rented a small car (a Fiat Panda). The next day I noticed that the front wheel was losing air. I thought the pressure was just a bit low, so I inflated the tire again. On the third day it happened again, so I took the car to a service to have it checked.
There, the first thing the mechanic did was turn the steering wheel and show me that the inside of both front tires was worn down to the wire, but only on the inner side. So I went back to the rental company and told them everything, explaining that it’s not normal to receive a car in such condition because it could have caused a blowout.
The guy there said it wasn’t a problem and replaced the car with a Seat Ibiza at no extra cost.
I gave 1 star because I didn’t like the situation with the tires being worn down to the wire — extremely dangerous.
For the interaction with the guy who changed the car, I give 5 stars.

Reply from Locauto Group - Alghero Aeroporto
My experience with this rental company was completely unsatisfactory. The management was poor right from the start; they gave us a hard time just for trying to pick up the car 30 minutes earlier than scheduled. On top of that, the vehicle provided was dirty, and it was a lower category than the car we had actually booked and paid for. Very unprofessional service. I would not recommend them.

Reply from Locauto Group - Alghero Aeroporto
Easy pickup of the car, helpful staff and good experience overall.

Reply from Locauto Group - Alghero Aeroporto
Very easy pick up the car and drop off, new car full equipped.

Reply from Locauto Group - Alghero Aeroporto
Very friendly efficient contact o phone when changement was required - great car upon arrival - quick and friendly check in

Reply from Locauto Group - Alghero Aeroporto
Great experience, everything went smoothly. We got a nearly new car with only 4,000 km on it.
The only downside for us was the location of the Locauto office. Since we were staying in Alghero, we had to take a bus to get there. We arrived about 50 minutes early but had to wait until the exact pickup time before the car could be handed over. This is something to keep in mind if you’re not picking up the car immediately after landing.
The drop-off was even easier than the pickup. We simply parked the car and left the key in the security box, so we could return it at any time before the scheduled drop-off time.
Overall, we were very satisfied with the service and would definitely rent from Locauto again.

Reply from Locauto Group - Alghero Aeroporto
Got a rental right at the airport without a prior booking and they made the process easy with a very competitive price.

Reply from Locauto Group - Alghero Aeroporto
That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...

Reply from Locauto Group - Alghero Aeroporto
A reliable, excellent car rental company. Highly recommended! We got a fantastic car, and the whole experience was great!

Reply from Locauto Group - Alghero Aeroporto
It was very easy and uncomplicated with Locauto!! Thank you guys so much.

Reply from Locauto Group - Alghero Aeroporto
Smooth pickup and drop off process.
Excellent staff.
The only thing that can be improved is the parking location, not in same place with major car rentals.

Reply from Locauto Group - Alghero Aeroporto
Extermely satisfied with the costumer service, even received the last parasol

Reply from Locauto Group - Alghero Aeroporto

Reply from Locauto Group - Alghero Aeroporto
Great experience with Locauto!
Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was practically brand new, clean, and a pleasure to drive around Sardinia.
Highly recommended, would definitely rent from them again! ⭐⭐⭐⭐⭐

Reply from Locauto Group - Alghero Aeroporto
Price was great service was fast and the car was new

Reply from Locauto Group - Alghero Aeroporto
I really recommend this renting company! I had no problems, everything was fast and perfect!

Reply from Locauto Group - Alghero Aeroporto
The counter service was very good. The price for a week was extremely high, and the car was dirty inside and out.

Reply from Locauto Group - Alghero Aeroporto
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