Locauto Group - Asti Reviews 483

I’ve rented cars from Locauto several times. Despite the overall rating being low and many reviews being negative, my experience has been excellent. I got exactly what I expected and what was listed on their website. The staff were friendly, the cars were in great condition, and the prices were very competitive. The requirements were exactly as presented — no surprises.

One note: as an experienced car rental customer, I take as many detailed photos as possible when picking up the car — every tiny 1–2 mm scratch. It’s simply a standard precaution I follow with any car rental.

An efficient and friendly car rental experience. A particular thanks to Willard and his staff who make this all happen quickly and smoothly. The car we rented was clean spotless and the cost was very reasonable.

A big thanks to Wilfred at Asti - he was very helpful and went beyond required services to assist & advise us.

Friendly people to help. (Stefan)
Quick service.

Wilfred and Locauto are so awesomely professional and kind that it makes me wish all companies in Italy were this way! I highly recommend them to everyone who needs a car! You won't be disappointed.

Wilfred e Locauto sono così incredibilmente professionali e gentili che vorrei che tutte le aziende in Italia fossero così! Li consiglio vivamente a chiunque abbia bisogno di un'auto! Non rimarrete delusi.

It was just great. So easy and smooth. And guy in the counter was so helpful.

Great experience. Will rent from them again.

Nice and friendly service, and the car we got was clean. Thanks

Wilfred was exceptional. He went above and beyond to help us feel well taken care of by giving phenomenal recommendations and helping us find the right car for the occasions we needed it for.

It was very easy to rent with Locuato. Great staff and great cars! I recommend it very much.

Employees were always helpful and solved all the issues.

The only minus :Car was not washed or cleaned.
Sales person was very friendly and helpful and adjusted information system to Norwegian.
I returned the car one day earlier than expected and was told that I should be refunded for one day rental. When will I receive this money?

Locautorent, didn't have any car's when I first called, but they told me to give them my email and they would contact me soon when they got one in, a couple hours later they emailed me saying they had a car ready for me to pickup. I called several other companies and they just blew me off. So I highly recommend Locauto.

Helpful staff, no problems, would use again.

Locauto staff at pick-up and drop off were courteous, polite and helpful.
I ordered an Opel Corsa but was allocated a Fiat Panda hybrid as it happened this turned out to be a brilliant choice. It was a quiet and comfortable drive and very good on fuel consumption and seemed to go for miles. I would say the Locauto car rent helped to make our tour of north-west Italy one of our best holidays.

Good, clean car. Friendly help at reception.

No problems at all. Everything worked fine, as expected. The car was in good conditions. Services in stores was very good.

Prompt response and very helpful! Great car and service altogether.