Helpful staff when we needed to change our booking /driver, Fair rates and excellent vehicle. Easy return process. Would happily use them again and recommend to others
Company replied

Via del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT
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Helpful staff when we needed to change our booking /driver, Fair rates and excellent vehicle. Easy return process. Would happily use them again and recommend to others
Company replied
A very pleasant experience with the team at LOCAUTO Bologna Airport. Everything went perfectly, the staff was very friendly both at pickup and drop-off, and the whole process was very fast. Great pric... See more
Company replied
The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more
Company replied
Excellent, pick up withot problems and smooth, the same for return. Car clean and acc to the agreement, Not too much burrocracy and zero card charge even if we had insurance via Booking. Great expiere... See more
Company replied
Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy

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Excelent service, friendly and competent staff, good car/van.
A little tricky to drive out from the airport parking lot as it's pretty tight when driving a van... but it's not the company's fault.
Thank you!

Reply from Locauto Group - Bologna Aeroporto
Delivery and dropoff was easy and quick. Car was T-Roc , confortable and in good condition. Thanks

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto
The rental was very fast in the Airport, without deposit in front

Reply from Locauto Group - Bologna Aeroporto
I rented an Opel Corsa for 6 days! When I arrived at the airport, the service at the company's desk was prompt. I went to the pickup area—which was nearby—and was served immediately. The car was new, had low mileage, and was in excellent condition! I noticed that their vehicle fleet was generally new. Returning the vehicle was a quick and hassle-free process! I was completely satisfied and would choose Locauto again!

Reply from Locauto Group - Bologna Aeroporto
Fast service at counter, got exactly the car id ordered and fast service on return. No issues. Highly recommended

Reply from Locauto Group - Bologna Aeroporto
Very easy to rent a car from them. Good personnel and brand new cars.
Thank you

Reply from Locauto Group - Bologna Aeroporto
I had an excellent experience with Locauto from start to finish. The booking process was straightforward, and both the pick-up and return were quick and efficient. The staff were friendly, professional, and explained everything clearly without any pressure.
The car was clean, in excellent condition, and exactly as booked. Returning the vehicle was just as easy, with no unexpected issues or hidden charges.
I really appreciated how organized and transparent the whole process was, which made our trip much more enjoyable. I would definitely choose Locauto again and highly recommend them to anyone looking for a reliable and stress-free car rental experience.

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto
Very,very good service and very nice staff!
Many thanks!

Reply from Locauto Group - Bologna Aeroporto
The booking process was easy and quick. Personel helpful. Car in good condition

Reply from Locauto Group - Bologna Aeroporto
Very pleasant stuff, quick service, very good, new car. Very quick return.

Reply from Locauto Group - Bologna Aeroporto
I’ve used Locauto twice recently. Perfect customer service and well presented cars,

Reply from Locauto Group - Bologna Aeroporto
When returning the car a discussion was started about the car not being refuelled. I was surprised as I filled up the tank just before the airport. According to the staff member The fuel indicator showed otherwise. I checked and found d no other display then when the was received. I travel for business so I do not have any benefits from this neither was I in a hurry. When I will be charged true Visa I will report fraud and make an official complaint

Reply from Locauto Group - Bologna Aeroporto
There was a problem with the car I rented. It cost me a half a day of hassle, my family was stuck in the heat, 35 degrees for 4 house, and yet still you charge me over €50 in service charge to fill on for €14 of fuel. You should be ashamed.

Reply from Locauto Group - Bologna Aeroporto
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