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Locauto Group - Bologna Aeroporto Reviews 

6,852
TrustScore 4.5 out of 5

4.7

Via del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Helpful staff when we needed to change our booking /driver, Fair rates and excellent vehicle. Easy return process. Would happily use them again and recommend to others

Company replied

Rated 5 out of 5 stars

A very pleasant experience with the team at LOCAUTO Bologna Airport. Everything went perfectly, the staff was very friendly both at pickup and drop-off, and the whole process was very fast. Great pric... See more

Company replied

Rated 5 out of 5 stars

The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more

Company replied

Rated 5 out of 5 stars

Excellent, pick up withot problems and smooth, the same for return. Car clean and acc to the agreement, Not too much burrocracy and zero card charge even if we had insurance via Booking. Great expiere... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy

  • +39 0243020414
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4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.7

All reviews

(6,852)

60,476 reviews in the last 12 months

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Rated 5 out of 5 stars

Excelent service!

Excelent service, friendly and competent staff, good car/van.
A little tricky to drive out from the airport parking lot as it's pretty tight when driving a van... but it's not the company's fault.
Thank you!

August 3, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

Delivery and dropoff was easy and…

Delivery and dropoff was easy and quick. Car was T-Roc , confortable and in good condition. Thanks

August 3, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for your review.
We are glad that you enjoyed our staff and our service.
We look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

Easy pick up

Easy pick up, easy return. No problems at all.

July 26, 2026
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Reply from Locauto Group - Bologna Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

New car, no problems, good price!

I rented an Opel Corsa for 6 days! When I arrived at the airport, the service at the company's desk was prompt. I went to the pickup area—which was nearby—and was served immediately. The car was new, had low mileage, and was in excellent condition! I noticed that their vehicle fleet was generally new. Returning the vehicle was a quick and hassle-free process! I was completely satisfied and would choose Locauto again!

July 30, 2026
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Reply from Locauto Group - Bologna Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Fast service at counter

Fast service at counter, got exactly the car id ordered and fast service on return. No issues. Highly recommended

July 23, 2026
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Reply from Locauto Group - Bologna Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Very good - brand new cars

Very easy to rent a car from them. Good personnel and brand new cars.
Thank you

July 14, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Locauto from start to finish. The booking process was straightforward, and both the pick-up and return were quick and efficient. The staff were friendly, professional, and explained everything clearly without any pressure.

The car was clean, in excellent condition, and exactly as booked. Returning the vehicle was just as easy, with no unexpected issues or hidden charges.

I really appreciated how organized and transparent the whole process was, which made our trip much more enjoyable. I would definitely choose Locauto again and highly recommend them to anyone looking for a reliable and stress-free car rental experience.

July 24, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Good service

Good service, return easy and without any problems. Highly recommend.

July 27, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

good service

good service good car

July 28, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Friendly Staff

Friendly Staff, a good and new car, quick process to claim and return.

July 20, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick and easy process

July 27, 2026
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Reply from Locauto Group - Bologna Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

the best company

the best company

July 27, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Nice and easy

July 18, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

The booking process was easy and quick

The booking process was easy and quick. Personel helpful. Car in good condition

July 26, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Good service, new car

Very pleasant stuff, quick service, very good, new car. Very quick return.

July 24, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

I’ve used Locauto twice recently

I’ve used Locauto twice recently. Perfect customer service and well presented cars,

July 25, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 1 out of 5 stars

When returning the car a discussion was…

When returning the car a discussion was started about the car not being refuelled. I was surprised as I filled up the tank just before the airport. According to the staff member The fuel indicator showed otherwise. I checked and found d no other display then when the was received. I travel for business so I do not have any benefits from this neither was I in a hurry. When I will be charged true Visa I will report fraud and make an official complaint

July 25, 2026
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Reply from Locauto Group - Bologna Aeroporto

Dear Tom,thank you for your review and giving us the chance to explain.
We are truly sorry for the inconvenience and frustration this situation caused you.
We are pleased to confirm that no extra charges were generated for fuel on your final invoice.
Upon further inspection, we discovered that the issue was due to a faulty fuel sensor/float. While all our vehicles undergo strict quality controls, technical glitches like this can occasionally happen unexpectedly during a rental, even on new vehicles.
We appreciate your understanding, and we hope to welcome you back in the future for a much better experience.
Chiara

Rated 1 out of 5 stars

There was a problem with the car I…

There was a problem with the car I rented. It cost me a half a day of hassle, my family was stuck in the heat, 35 degrees for 4 house, and yet still you charge me over €50 in service charge to fill on for €14 of fuel. You should be ashamed.

July 24, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hello Christian, we are sorry to hear that you experienced troubles during your trip in Italy. We apologize for any inconvenient and our Customer Service will give you the support you need.
Thank you for sharing your experience and choosing Locauto.
Anna

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