Rossana met us at the counter with a smile and walked us through the best insurance policy to take out before we got our car. She explained everything in English clearly which was so helpful. We were... See more
Company replied
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Everything was completely fine. As for the car's cleanliness, it was perfect for me, and so was the vehicle we were assigned. The only thing that could be mentioned earlier are the additional fee-base... See more
Helpful staff, easy handover. Only suggestion - inform non-Italian customers how to find way back at Caglairi airport to return car. Got lost!
Company replied
Absolutely outstanding experience – highly recommended! We had a fantastic experience with Locauto at Cagliari Airport. From the very first moment, everything was easy, professional and inc... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy
- +39 0243020412
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4.8
Excellent
10K reviews
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Best car rental company in Italy!
Best car rental company in Italy!
We had a perfect experience! The car was excellent, clean, comfortable, and in perfect condition. The price was simply unbeatable. We compared many rental companies in Italy, and we couldn't find a better price anywhere.
The booking process was easy, the staff was friendly and professional, and everything went smoothly from pickup to return.
If you're looking for the best value for money, this is the company to choose. We highly recommend Locauto and will definitely rent from them again. Thank you for the excellent service! ⭐⭐⭐⭐⭐
July 20, 2026
Reply from Locauto Group - Cagliari Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Hassel Free
July 13, 2026
Reply from Locauto Group - Cagliari Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Very professional firm
Very professional firm. Very professional workers. Our Country Man Mini was a great choice. This car was very good condition inside and outside. Driving this car was fantastic and safe. The contract was understandable. The employees were helpfull.
May 20, 2026
Reply from Locauto Group - Cagliari Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
I felt I got taken advantage of a bit
I felt I got taken advantage of a bit. I had a certain rate with national but booked the wrong airport. When rebooking I was not permitted to use my corporate rate and got upcharged and forced into insurance. Also the car had some issues that I showed the agent at the return and she offered no compensation for the faulty car.
July 21, 2026
Reply from Locauto Group - Cagliari Aeroporto
Dear Matthew,thank you for sharing your feedback with us. We are truly sorry to hear about your experience and that you felt let down during your rental.
Please do not hesitate to get in touch with our Customer service team at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to welcome you back for a smoother experience.
Chiara
Reply from Locauto Group - Cagliari Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Good service, a different car
Locauto’s service at the airport was fine (just a short wait for the car—about 15 minutes), and returning the car went smoothly as well.
The staff were helpful. The bigger problem was that we booked the car through Discover Cars—it was supposed to be a Peugeot 308 with an automatic transmission. We ended up with a VW Golf with a manual transmission. So, aside from the fact that the customer received a completely different car than the one they booked, everything else was fine.
July 20, 2026
Reply from Locauto Group - Cagliari Aeroporto
Hello Andrej, thank you for sharing your experience with Locauto in Cagliari and we apologize if you ended up in a different class vehicle.
Our Customer Service at the link https://portale.locautorent.com/websitecs/cs-home.aspx can support you by checking if you are eligible for a compensation in case the class you received was cheaper than the one you booked. Make sure to contact them!
Sara
Reply from Locauto Group - Cagliari Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Vera good renting
July 13, 2026
Reply from Locauto Group - Cagliari Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Aggressive upselling and rejection of broker insurance
Be careful when booking with this company through brokers like Booking.com. I arrived at the Cagliari counter with a pre-paid "Full Coverage" insurance. The staff completely rejected it, claiming they do not accept broker insurance. They put me in a very stressful position and pressured me into buying their own local insurance for an additional 200 EUR, otherwise making the rental process extremely difficult. This is an unfair, aggressive sales tactic targeting tired tourists. Rent somewhere else if you want to avoid hidden costs and psychological pressure.
July 20, 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for sharing your feedback and for giving us the opportunity to assist you.
We would like to clarify that the Full Coverage purchased through Booking.com is a separate policy between you and the third-party provider. Because this insurance does not appear on our internal reservation system, the renter remains responsible for any damage or theft up to the standard excess amount.
For full transparency, our staff always presents our optional in-house coverage plans. These coverages eliminate financial liability for damage or theft, giving you complete peace of mind during your rental. Please rest assured that these options are entirely optional, and customers are always free to decline them.
Thank you again for your valuable feedback, and we hope to welcome you back in the future.
Anna
Reply from Locauto Group - Cagliari Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Cagliari Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Great car hire service with very helpful and friendly staff.
The car park was really close, so we didn’t have to walk a long distance to get our car. The staff were very friendly and helpful making the experience very easy.
July 20, 2026
Reply from Locauto Group - Cagliari Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
When arriving the desk and collection…
When arriving the desk and collection of vehicle very near to arrivals which was great. All went smoothly and car in excellent condition highly recommend Locauto !!
July 9, 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Cagliari Aeroporto
That's great to hear! See you soon, Angelo
Reply from Locauto Group - Cagliari Aeroporto
Thank you for the great review! Stefania
Everything was good except your price
Everything was good except your price. I believe charging 500 EUR for three days was high.
July 16, 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Cagliari Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Cagliari Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Cagliari Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Safety abroad
Having full insurance, full tank, AC and the sense of safety is all you need when renting a car abroad straight from the airport!
Highly recommend Locauto!
July 16, 2026
Reply from Locauto Group - Cagliari Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
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