Locauto Group - Como Reviews 

Very helpful 👌

Maurizio was very helpful and the service was great. I would definitely come back.

Friendly, helpful, and kind service. We needed a last minute rental and the lady who helped us both days was great. If we ever needed to rent a car in the Lake Como area, we would definitely book through them again.

Great communication and easy to deal with.

Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enough to refuel before dropping the car. My instructions were to drop the car at terminal 2… but at location I was informed that I had to deliver the car at terminal 1. Needless to say, unfamiliar with the airport, I got lost twice. Even tough I was offered the opportunity to refill the tank by myself, I did not want to take the risk of getting lost… and be late for my flight. Thus, trusting the charge for refilling was reasonable, without asking, I left the car. That is the only negative… the rest again, people were very cordial, prompt and effective. Will rent again… but I suggest you revisit your fees.

Friendly staff. Easy and simple process to p in up and drop off. Cars are nearly new mostly as I can see. Reliable rental car company in Italy.

Extremely bad communication. Credit card booking with any explanation three months after the car was hired. Wrote 3 Emails to Locauto, no reply. Tried Chat, no answer. Not in Spam folder either.

I've rented from Locauto a couple of times now and they are always friendly and provide great service. The cars are always well maintained and clean. Highly recommend!

The service was great, quick and kind. Checking in and returning the car were easy and the car itself was as described.

The best rental service

They tried to charge me for three damages that I did not cause. When I tried to show my proof the next day with a video, they stopped replying on WhatsApp, and the only thing I received afterward was an email with a €615 charge.

I also opened a request with Locauto’s Central Office and have been waiting 13 days without any response.

The worst part is that I can actually prove the damages were pre-existing, but they simply refuse to answer or review the video.

All was just perfect. Punctual, attentive. New and ideally clean car. Best customer service I ever had renting a car. English speaking staff

Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was very uncomfortable. It made a noise like an automatic and had a serious blind spot when trying to see the road on the offside because of the positioning of the mirror and post. Highly dangerous on the twisting Amalfi coast and other tight turning situations.

My experience with your company was truly fantastic, congratulations!
The car was in good condition, and the staff were welcoming and ready to answer any questions. Thank you!

This company was very friendly to work with. The staff in Como arranged a special pickup for me at the hotel and even waited after hours to help me get my rental on Saturday. Extremely good customer service and a nice car too. The lady at MXP was also helpful in letting me know where to make the return.

Friendly, helpful and efficient.

Everything was easy and the car in a perfect condition

They are correct.Very fast, cars are new and perfect. No need deposit!

Take to hours for return my car in Turín because nobody was in the office at 4 pm
I need my invoice
Can you send to me by mail