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Locauto Group - Genova Aeroporto Reviews 

2,477
•
TrustScore 4.5 out of 5

4.6

Via Pionieri e Aviatori d Italia, 16154 Genova, Genova / Liguria, IT

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Rated 5 out of 5 stars

We rent car in Genua and return in Pisa. Everithing was perfect, we manadge everithing via website. We get better car than expected. It was almost new Opel Corsa 2025 with very low mileage around 9k k... See more

Company replied

Rated 5 out of 5 stars

With mixed reviews prior to booking I was apprehensive. However it was amazing service, easy pick up in Genoa airport, very good fuel economy ( jeep avenger) and superb drop off and speed in Milan mal... See more

Company replied

Rated 5 out of 5 stars

Good car, very clean, agency in Genova airport open on august 15th till 11.00 p.m. (the only one and we needed urgently a replacement car). Administrative formalities all digital. Top !

Company replied

Rated 5 out of 5 stars

Great experience! Fast check-in and check-out (smart). Very good condition of the car + upgrade. No deposit. Next time will rent ONLY from LOCAUTO if possible. The only issue - connect reservation fro... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Genova Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0106143056. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Pionieri e Aviatori d Italia, 16154, Genova, Genova / Liguria, Italy

  • +39 0106143056
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,477)

57,141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer oriented service

We arrived to GOA airport and rent an Audi S3 on the spot. The commercial representative was very helpful and customer oriented.

September 22, 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Genoa Locauto Car Rental


Very nice staff, very efficient process, no hidden fees. Everything was quick! Car was clean, exactly as was described.

September 24, 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 4 out of 5 stars

Rental experience was good but needs improvement

Rental experience was good
Car return experience needs improvement: no drop-off box for keys ( we dropped off car early morning)

August 28, 2026
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Reply from Locauto Group - Genova Aeroporto

Dear Bruno,thank you for your review.
We are glad that you enjoyed our service! We would also like to remind you that our key drop-off box is located in the parking lot and right close to our rental office in the terminal.

We hope to welcome you back for a 5-star experience next time!
Elisa

Rated 5 out of 5 stars

Good cars for a good price.

The car was great and brand new. The staff was also professional and quick to finalize the rent. Great price for the services offered.

September 11, 2026
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Reply from Locauto Group - Genova Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Very good everything

Very good everything, the pick up service, the car and the return service.

September 7, 2026
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Reply from Locauto Group - Genova Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Great place

Excellent! Best place to rent a car! I reccomend it to anybody,easy and quick

August 28, 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Quico service

Very quick service, check in and check out. Also very nice car.

September 1, 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Everything was ok

Easy to pick up

August 21, 2026
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Reply from Locauto Group - Genova Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Online registration helps you avoid…

Online registration helps you avoid waiting at the airport kiosk. I highly recommend this company if you’re looking to rent a car in Italy.

August 27, 2026
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Reply from Locauto Group - Genova Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Service&Price

Staff
Service
Price

August 17, 2026
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Reply from Locauto Group - Genova Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 1 out of 5 stars

Bad company

Bad company

August 24, 2026
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Reply from Locauto Group - Genova Aeroporto

Dear OLeg,thank you for your feedback.
We are really sorry to hear that the experience did not meet your expectations.
Unfortunately, we do not have enough information to provide a detailed explanation of what happened. We truly hope to have another opportunity to win back your trust.

Elisa

Rated 5 out of 5 stars

Recommander rental company

Good car, very clean, agency in Genova airport open on august 15th till 11.00 p.m. (the only one and we needed urgently a replacement car).
Administrative formalities all digital. Top !

August 23, 2026
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

the best

the best, best, best.

August 8, 2026
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Reply from Locauto Group - Genova Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 4 out of 5 stars
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Reply from Locauto Group - Genova Aeroporto

Thank you, John, for sharing your experience with Locauto! We trust you enjoyed your time in Italy and look forward to welcoming you back again soon!
Sara

Rated 5 out of 5 stars

Rent a car

The lady who assisted us was very pleasant. The car had been booked in advance, and we handled the paperwork very quickly. She kindly directed us to where we could pick up the vehicle. The car was very comfortable; we rented it for four people. I highly recommend it. Driving the car was also a smooth experience.Returning the car also went smoothly.

July 26, 2026
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Reply from Locauto Group - Genova Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Flexibil

New car, fast and easy help

July 24, 2026
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Reply from Locauto Group - Genova Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

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