We would like to extend our special thanks to your employee, who provided us with great help and support. Without his assistance, we would not have managed to return the car. The return process for th... See more
Company replied

Via Alessandro Manzoni, 41/43, 18100 Imperia, Imperia / Liguria, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We would like to extend our special thanks to your employee, who provided us with great help and support. Without his assistance, we would not have managed to return the car. The return process for th... See more
Company replied
Reservation was easy. Price was OK. The pick-up-point is near my Hotel. There was a bit of paper-work what is normal in Italy. The van was almost new, but unfortunately not cleaned. That would have... See more
Company replied
Hiring a car for 4 days here was super simple and the staff were brilliant to deal with . The reception team spoke perfect English and were super helpful and knowledgeable about their cars available... See more
Company replied
I had a very good experience with this car rental company. The whole process was smooth and easy, from picking up the car to returning it. The all staff expecially Ketty were friendly, professional... See more
Company replied
Presso l'ufficio Locauto Rent di Via Alessandro Manzoni, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0183499901 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Via Alessandro Manzoni, 41/43, 18100, Imperia, Imperia / Liguria, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is made easy for you, prizes ok, information good, and in a friendly way. ( and also in English)

Reply from Locauto Group - Imperia
Friendly and helpful staff. No surprises at the moment of checkout

Reply from Locauto Group - Imperia
Reservation was easy. Price was OK. The pick-up-point is near my Hotel. There was a bit of paper-work what is normal in Italy.
The van was almost new, but unfortunately not cleaned. That would have given 5-stars. 👍

Reply from Locauto Group - Imperia
We would like to extend our special thanks to your employee, who provided us with great help and support. Without his assistance, we would not have managed to return the car. The return process for the rental car was also straightforward and smooth.

Reply from Locauto Group - Imperia
I had a very good experience with this car rental company. The whole process was smooth and easy, from picking up the car to returning it.
The all staff expecially Ketty were friendly, professional and helpful, and everything was explained clearly. The car was clean, comfortable and in very good condition.
What I appreciated most was that there were no unpleasant surprises or hidden issues. The service was efficient and exactly as expected.
I would definitely use this company again and would happily recommend it to anyone looking for a reliable and professional car rental service.

Reply from Locauto Group - Imperia

Reply from Locauto Group - Imperia
The only inconvenience is I was not able to drop the keys and return the car in non working office hours.
Usually other car rentals got a drop off box for the car keys at the return parking.
Here I had to speed up to return the car before the office was closing.

Reply from Locauto Group - Imperia
nice friendly service very happy with the cars, good price , very happy customer

Reply from Locauto Group - Imperia

Reply from Locauto Group - Imperia
Great service. Great car.
I had a small accident, but it cost me nothing thanks to good insurance.

Reply from Locauto Group - Imperia
Excellent service pick up is quick and efficient with all the documentation and return very quick lovely staff at the Imperia branch will book again

Reply from Locauto Group - Imperia

Reply from Locauto Group - Imperia
Quick and friendly service, didn't have to wait long for the car. Contract was set up uncomplicated. After having returned the car, we asked to call a taxi for going to the station. Instead they even drove us to the station. Terrific!

Reply from Locauto Group - Imperia
I had a great experience renting from here. The staff were genuinely warm and welcoming, and the whole pick-up and drop-off process was fast and hassle-free. Highly recommended!

Reply from Locauto Group - Imperia
Best car rental in region. Always easy and no hassle rental process, very friendly and flexible.

Reply from Locauto Group - Imperia
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.