Friendly and helpful agents made a delay in our travels easy and less stressful. Contact with company was easy, and once connected any questions we had were immediately answered. They were very profe... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Friendly and helpful agents made a delay in our travels easy and less stressful. Contact with company was easy, and once connected any questions we had were immediately answered. They were very profe... See more
Company replied
After our first car had some issues, we immediately received a new one without any trouble — even a higher-class model for the same price! The staff was absolutely friendly and helpful, offering great... See more
Company replied
Our visit to Sicily would not have been complete without the incredible service at Locauto. From booking, to pick up, to drop off. Service was incredibly. Grazie a mille!
Company replied
The Locauto team was great. We stopped in Messina and changed our return destination. There was a young man named Andrea who assisted us. He went above and beyond. Please congratulate him on being a... See more
Company replied
Presso l'ufficio Locauto Rent di Messina in via Croce Rossa 15, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0902922652. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Vittorio Emanuele II 25, 98122, Messina, Sicilia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
micro impact on the lower part of windscreen surface, less than a mm, not deep, charged 50 euros for dommage and 70 euros for file management total 120 euros

Reply from Locauto Group - Messina
We were well taken care of, I liked the car. Just a suggestion, the attendant was alone and naturally overloaded, which delayed our reservation by 1 hour.

Reply from Locauto Group - Messina
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.