Locauto Group - Milano Malpensa Aeroporto T2 Reviews 

Real “all included” service (no surprise).
Excellent!

On weels… Very good experience. Easy to book, easy to pick and return the car at the AirPort.

Fantastic experience. The team are super friendly and patient. Especially Roberta. The car was perfect.

Everything ok, the little i10 was perfect, little waiting time and friendly staff, better than at Linate

We had a wrong airport reservation, girl at Bergamo airport office was not very sensitive about it, but a girl at terminal 1 gave us on the phone, useful information on how we could move from Bergamo airport to Milan Malpensa airport and get the car that was there for us. Both girls at terminal 2 and at delivery parking were kind and helpful as well as the lady at return point at Bergamo airport! We paid 87 euro to return the car to bergamo airport and we begun our holidays! When people are away from home, eager to start their holidays that really tried hard to provide, it is crucial that staff shows sympathy and propose affordable solutions, because it is something that could happen to every body!!! People do make mistakes.

Good choice

I was very impressed with the company’s cars, which were new and in excellent condition. The staff at both booking and pickup were highly professional, courteous, and provided me with valuable assistance. Based on this experience, I will certainly choose this company as my preferred option for future rentals.

Roberta was very helpful when we picked up the car at malpensa airport. We paid for roadside assistance
The only issue was when we dropped the car off at Genoa airport we could not fill the car with petrol as the service station was shut and we were charged again for roadside assistance. Fortunately the second charge was dropped

efficient staff, nice car, good location, good price.
Since I was going to drive in Switzerland it would have been good if they'd been able to provide a car with a vignette already registered or explained the need for it.

Amazing service had no problems the staff was very professional polite and make you understand everything great service guys

Greatfull help on location, nice en brandnew car.They were very flexibel on moving the reservation from Terminal 1 to Terminal 2 :-). Only thing is that they are unreachable by phone.

Overcharged at the return of the vehicle without a clear explanation of the expense that I would have challenged on the spot. I was recommended by my Italian colleagues from my company sourcing department to rent from Locauto for a personal trip but I initiated a company internal control to remove them from our suppliers list.

Everything was fine. I can recommend.
I appreciate the web interface, through which you can arrange everything in advance, including documents (ID, driver's license). Then you can pick up the vehicle very easily and quickly. The car was basically new.
The staff was helpful and very kind.

It was great!

I got even better car that i paid for (got a hybrid which saved me some money on petrol). The car look like brand new - without a scratch.

I also got an option to change the place I could leave the car (Terminal 1 insted of terminal 2) where i got a plane. It was convenient.

I had a great experience renting this car in Italy. The vehicle was in excellent condition, very clean, and well-maintained. It drove smoothly and was perfect for both city trips and longer drives across the countryside.

The pickup and return process was quick and hassle-free, and the staff was professional and friendly throughout. Everything worked exactly as expected, which made the whole trip much more enjoyable.

I would definitely recommend this rental and would happily choose it again in the future.

Thanks to Locauto, we can still rent the car in the midnight

Helpful receptionist on arrival. Not pushed for extra services - but a cheap upgrade to an automatic car was worthwhile. Good staff member on return of car.

Quick, easy and the agent at the desk was very nice