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Locauto Group - Treviso Aeroporto Reviews 

2,547
TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 4 out of 5 stars

This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more

Company replied

Rated 5 out of 5 stars

Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!

Company replied

Rated 5 out of 5 stars

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,547)

58,254 reviews in the last 12 months

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Rated 3 out of 5 stars

The issues encountered during my trip with the rental car

When I booked the car, it was listed as an SUV, such as the Peugeot 2008 and I prefered it to have more headroom, however I was provided with a Skoda estate with several scratches all around. As soon as we left the airport, the airbag LED went ON due to malfuncation and few hours later there was a warning that ADBlue is finished and needs to be topped up. When called the agency, they told us that they are having issues with the airbag even on other models and that I should topup the ADBlue myself and ask for refund at check out. When connecting my android to the car android auto for map navigation and music, it kept disconnecting every hour. When connecting the mobile via USB c it was worse!, every time closes the Google maps and even the sygic, whatever app I use. The wireless charging does not work, it keeps prompting that it malfunctioned so I couldn't even leave my phone in the mobile compartment in the console. The auto stop/start function kept acctivating and disactivating randomly along the trip. From the setting it was showing as disabled however randomly, the car used to turn off/on when stopping at a roundabout while on other days, it kept on even when stopping. It seems a software malfunction. Since it was an automatic car, even when switching to drive,sometimes it used to go on sports mode and I had to put it neutral and put it back to drive.
Also no explenation was given when collected the car, so I had to learn on my own.

August 5, 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Iven Albert,thank you for bringing your experience to our attention.

We are truly sorry for all the difficulties you encountered during your rental. This certainly does not reflect our standards of vehicle inspection and quality control.
While our team aimed to assist you by providing a complimentary upgrade to ensure you had the extra space you needed, we understand how frustrating these technical issues were. Unfortunately, certain electronic and software glitches can occur unexpectedly, making them difficult for our team to foresee.

Please rest assured that this will remain an isolated incident. We will review your comments directly with our fleet and counter management to strengthen our vehicle checks and ensure smoother handovers in the future.

We truly hope to have the opportunity to welcome you back for a completely seamless experience next time.

Elisa

Rated 5 out of 5 stars

Comfortable experience

No problems with reservation, pickup and drop off.
Pickup point close to terminal.
Comfortable experience.

August 12, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Fast, clear, easy. One of the best experience.

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolved immediately. Both the car pick-up and return processes were as smooth as possible

August 7, 2026
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Reply from Locauto Group - Treviso Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Excellent service

Car pick up and return quick and simple.

August 2, 2026
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Reply from Locauto Group - Treviso Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Loads of bad car rental companies this…

Loads of bad car rental companies this is a good one

August 5, 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

I booked the car direct from the office airport

I booked the car direct from the airport with no booking before. Ramona the receptionist at the Treviso airport office was very nice and helpful. Ramona explained everything for us and she was very nice.

July 31, 2026
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Reply from Locauto Group - Treviso Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Great experience

Great experience, professional guys, and transparent service!

August 4, 2026
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Reply from Locauto Group - Treviso Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Very fast service

Very fast service. Good car. Very easy to found

August 4, 2026
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Reply from Locauto Group - Treviso Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

I called the company when my flight to…

I called the company when my flight to the airport looks delayed. The male on the phone kindly shared us some alternatives as well as to wait for our flight arrival (with additional fee). The flight was on time in the end but we thought the service was so reliable

July 27, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Good reception and fast and benevolent…

Good reception and fast and benevolent treatment of my request at the Treviso airport office. Quick and competent check out. New car well equipped. Overall very good service.

July 29, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Excellent service and friendly staff

Great experience! The car was clean, in excellent condition, and exactly as expected. The staff was very friendly and professional, and they provided all the necessary information before the rental. The whole process was smooth and easy. I would definitely recommend this company and would happily rent from them again.

July 28, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

the car was perfect

the car was perfect. Contact with the people OK.

July 25, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

Good service

Good service, you dont need to have credit card to book the car. Everything went smoothly.

July 23, 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Arnoldas,thank you for sharing your experience.
We are glad that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

Everything goes fine and they upgrade…

Everything goes fine and they upgrade car without asking. Service was excellent and nice. Price was competitive! Booking process was fast and fluent!

July 22, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Quick pickup and return process

Quick pickup and return process, Clean, well-maintained vehicles, Friendly staff.

July 14, 2026
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Reply from Locauto Group - Treviso Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

All nice clear and smooth 👌

All nice clear and smooth. Recommending option with full insurance. Service great both at Treviso (upon pick up) as well as at Marco Polo (upon return).

July 18, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Top service

Top service. Perfect car en locauto works correct

July 18, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Easy access to the car

Easy access to the car. Great collaboration, and welcoming and good professionnel advice

July 14, 2026
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Reply from Locauto Group - Treviso Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 1 out of 5 stars

I booked 4 days with locauto,the car…

I booked 4 days with locauto,the car was good, i returned the car back 2 hours late and on the day they told me that ist ok.i was charged for another day for that 2 hours after 1 week i recived an email that i will be charged for another day,i think its not fair .i will never book again with locauto

June 22, 2026
Unprompted review
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Reply from Locauto Group - Treviso Aeroporto

Thank you Julian for reviewing your rental in Treviso Airport. We apologize for the miscomunication, we are inspecting your case to see if there is any mistake on our side.
We will let you know as soon as possible.
Sara

Rated 5 out of 5 stars

Happy rental

Friendly staff and nice car. No any hassle.

June 20, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your feedback! Fausto

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