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Locauto Group - Venezia Aeroporto Reviews 

4,465
TrustScore 4.5 out of 5

4.6

Via Galileo Galilei, 30, 30030 Tessera, Venezia / Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Shortest line at the airport to pick up the car, other counters (Avis, Hertz etc) were up to ten people deep in line. Straight forward policies (full to full, no pressure to get excess insurance... See more

Company replied

Rated 5 out of 5 stars

I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more

Company replied

Rated 5 out of 5 stars

Locauto continues to be very competitive for renting a car in Italy and we do that ever 2 years. This is a local company and their cars are well maintained and very clean on pick up. The booking proce... See more

Company replied

Rated 5 out of 5 stars

Excellent pick up and drop off experience, no upsell attempts. Took 15 min to pick up the car at the airport and 5 min to drop off. The car was in good condition and didn't give us any troubles during... See more

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Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy

  • +39 0243020409
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4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(4,465)

60,476 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the second time i got a car…

This is the second time i got a car from Locauto. Brand new car,very clean,full tank and not one single problem on returning.
Nice personal. Thank you❤️🇲🇩

July 11, 2026
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Very fast

Very fast, straight to the point, no hidden fees, me and my fiance was visiting from HK and were a bit worried about being sold into “shady” car rentals. Locauto is nothing like that, and have been very professional. I recommend.

July 11, 2026
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Reply from Locauto Group - Venezia Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 4 out of 5 stars

Fast service and friendly staff

Overall, we had a very good experience renting a car from Locauto at Venice Airport. Despite the high number of customers during the busy holiday season, we received our car quickly and the whole pickup process was smooth and well organized. The staff were friendly, professional, and helpful.
The only small issue was that the car hadn’t been cleaned very thoroughly after the previous customers, especially the interior. Apart from that, everything was excellent, and I would happily rent from Locauto again.

July 10, 2026
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Reply from Locauto Group - Venezia Aeroporto

Hello Jelena, thank you for sharing your experience with Locauto.
We appriciate your recommendation as it helps us improve our service. We hope to welcome you back again!
Sara

Rated 5 out of 5 stars

Definitely recommend

Reliable company to rent from. Hired the car to travel around the Dolomites and was the easiest experience. Pick up and drop off was seamless and no issues at all. They even upgraded us for free to a larger car which was lovely. Would recommended!

July 9, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Locauto

Locauto organised a car for me when the other major car rental companies couldn't. I would have no hesitation in using Locauto again in Europe.

July 1, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Very good in everything

Very good in everything

July 8, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Great experience

Very easy checkin. Car was ready and we were off on our Italian adventure. Not a single problem with the car in the month we used it..

Great price, great service, we will be back.

Grazie, tutto.

June 8, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Easy process

Easy process of getting to the car. Quick pickup, quick return. Was given a good quality car - Peogeot 3008.

June 29, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

In a sea of disorganized car rental…

In a sea of disorganized car rental companies that create unnecessary stress - whether by failing to provide the vehicle you reserved and then refusing a refund, or insisting on a credit card in the driver’s name - Locauto sets the standard for what car rental in Italy should be.

After being let down elsewhere, we were able to rent a car from Locauto on short notice without any hassle. The booking process was straightforward, pickup was quick and efficient, and returning the car was just as seamless. From start to finish, everything simply worked.

If you’re renting a car in Italy, Locauto is a company I would confidently recommend.

July 7, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

The team member and all process was…

The team member and all process was easy and nice

July 7, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

new car

new car, good service at pickup and return. Only negative thing is the cost if you dont return the car filled up

June 24, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Hello

Hello, I used LOCAUTO for the first time and I was very touched by the kindness and service of the staff. In fact, I was worried about a Korean influencer saying bad reviews, but it was not true at all. We will continue to use LOCAUTO. Thank you so much.

July 3, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Everything was smooth and easy

Everything was smooth and easy. Parking a little bit confused. Buy the personal was ready to help.

July 1, 2026
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

I recommend the firm

Receiving and returning the car were very fast.The staffs are polite,friendly and helpful.I did not meet any negative situations.

July 5, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Smooth process

Smooth process, a small wait at the airport pickup - but nowhere near as long as the other rental companies!

All around good experience with all staff involved!

July 5, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 4 out of 5 stars

Good and no issue

The organization at Venice airport is good but can still be improved. The signs were not sufficient to direct the customer towards the check in office. The staff was kind and friendly. We got a different car than what we reserved but that happens. Overall it was a good experience renting from them!

June 28, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for your review, Mert! We're glad to hear that overall you had a good experience with us and that our staff made a positive impression. We take note of your feedback regarding the signage ,please keep in mind that this depends on the airport management but we'll do our best to provide clearer indications to our customers. Hope to welcome you again soon!
Anna

Rated 5 out of 5 stars

Locauto immediately found me a car at a…

Locauto immediately found me a car at a great price. Very helpful and friendly staff. I had a problem with a previous reservation under a different company and did not have a car when I arrived in Venice.

June 27, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

first time driving in italy

our first time travelling to italy and renting a car was easier than we though it would be , very friendly and helpfull staff will recommend locuto to freinds and family thx to all ,see you next time

June 6, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Fast

Good company.

July 3, 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

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