Shortest line at the airport to pick up the car, other counters (Avis, Hertz etc) were up to ten people deep in line. Straight forward policies (full to full, no pressure to get excess insurance... See more
Company replied

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Shortest line at the airport to pick up the car, other counters (Avis, Hertz etc) were up to ten people deep in line. Straight forward policies (full to full, no pressure to get excess insurance... See more
Company replied
I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more
Company replied
Locauto continues to be very competitive for renting a car in Italy and we do that ever 2 years. This is a local company and their cars are well maintained and very clean on pick up. The booking proce... See more
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Excellent pick up and drop off experience, no upsell attempts. Took 15 min to pick up the car at the airport and 5 min to drop off. The car was in good condition and didn't give us any troubles during... See more
Company replied
Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy

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This is the second time i got a car from Locauto. Brand new car,very clean,full tank and not one single problem on returning.
Nice personal. Thank you❤️🇲🇩

Reply from Locauto Group - Venezia Aeroporto
Very fast, straight to the point, no hidden fees, me and my fiance was visiting from HK and were a bit worried about being sold into “shady” car rentals. Locauto is nothing like that, and have been very professional. I recommend.

Reply from Locauto Group - Venezia Aeroporto
Overall, we had a very good experience renting a car from Locauto at Venice Airport. Despite the high number of customers during the busy holiday season, we received our car quickly and the whole pickup process was smooth and well organized. The staff were friendly, professional, and helpful.
The only small issue was that the car hadn’t been cleaned very thoroughly after the previous customers, especially the interior. Apart from that, everything was excellent, and I would happily rent from Locauto again.

Reply from Locauto Group - Venezia Aeroporto
Very courteous and prompt at receiving and drop off

Reply from Locauto Group - Venezia Aeroporto
Reliable company to rent from. Hired the car to travel around the Dolomites and was the easiest experience. Pick up and drop off was seamless and no issues at all. They even upgraded us for free to a larger car which was lovely. Would recommended!

Reply from Locauto Group - Venezia Aeroporto
Locauto organised a car for me when the other major car rental companies couldn't. I would have no hesitation in using Locauto again in Europe.

Reply from Locauto Group - Venezia Aeroporto

Reply from Locauto Group - Venezia Aeroporto
Very easy checkin. Car was ready and we were off on our Italian adventure. Not a single problem with the car in the month we used it..
Great price, great service, we will be back.
Grazie, tutto.

Reply from Locauto Group - Venezia Aeroporto
Easy process of getting to the car. Quick pickup, quick return. Was given a good quality car - Peogeot 3008.

Reply from Locauto Group - Venezia Aeroporto
In a sea of disorganized car rental companies that create unnecessary stress - whether by failing to provide the vehicle you reserved and then refusing a refund, or insisting on a credit card in the driver’s name - Locauto sets the standard for what car rental in Italy should be.
After being let down elsewhere, we were able to rent a car from Locauto on short notice without any hassle. The booking process was straightforward, pickup was quick and efficient, and returning the car was just as seamless. From start to finish, everything simply worked.
If you’re renting a car in Italy, Locauto is a company I would confidently recommend.

Reply from Locauto Group - Venezia Aeroporto

Reply from Locauto Group - Venezia Aeroporto
new car, good service at pickup and return. Only negative thing is the cost if you dont return the car filled up

Reply from Locauto Group - Venezia Aeroporto
Hello, I used LOCAUTO for the first time and I was very touched by the kindness and service of the staff. In fact, I was worried about a Korean influencer saying bad reviews, but it was not true at all. We will continue to use LOCAUTO. Thank you so much.

Reply from Locauto Group - Venezia Aeroporto
Everything was smooth and easy. Parking a little bit confused. Buy the personal was ready to help.

Reply from Locauto Group - Venezia Aeroporto
Receiving and returning the car were very fast.The staffs are polite,friendly and helpful.I did not meet any negative situations.

Reply from Locauto Group - Venezia Aeroporto
Smooth process, a small wait at the airport pickup - but nowhere near as long as the other rental companies!
All around good experience with all staff involved!

Reply from Locauto Group - Venezia Aeroporto
The organization at Venice airport is good but can still be improved. The signs were not sufficient to direct the customer towards the check in office. The staff was kind and friendly. We got a different car than what we reserved but that happens. Overall it was a good experience renting from them!

Reply from Locauto Group - Venezia Aeroporto
Locauto immediately found me a car at a great price. Very helpful and friendly staff. I had a problem with a previous reservation under a different company and did not have a car when I arrived in Venice.

Reply from Locauto Group - Venezia Aeroporto
our first time travelling to italy and renting a car was easier than we though it would be , very friendly and helpfull staff will recommend locuto to freinds and family thx to all ,see you next time

Reply from Locauto Group - Venezia Aeroporto
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