Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
Company replied
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Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
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Excellent customer service, above & beyond & super fast delivery. Would use again

Reply from Lock Fitter Ltd
Received order within 24 hours of ordering online - excellent!! Item was fairly priced and well described on website. Good communications regarding invoice and expected delivery. Excellent Service. I will certainly be using Lock Fitter for future orders and would highly recommend their services to any potential customer. I took advantage of the PayPal P3 option for payment simple to use.

Reply from Lock Fitter Ltd
We needed to order a new travelling door handle for our bifold door. The supplier was closed over Christmas but we were contacted and given some options. We chose to wait for the order and it was expedited very quickly after the new year. Very good quality and fitted perfect. Thank you.

Reply from Lock Fitter Ltd
Brilliant efficient service and goods arrived promptly and well packaged ;-)

Reply from Lock Fitter Ltd
Great service and advice from the team at Lockfitter. Speedy delivery as well.

Reply from Lock Fitter Ltd
Ordered a Bi fold Handle and within 24hrs it landed, Excellent service

Reply from Lock Fitter Ltd
Arrived as advised the only negative was I thought it was expensive
Great service great communications, would definitely recommend this company.
Thank you ,

Reply from Lock Fitter Ltd
New bifold handle arrived on time, perfect as described, many thanks for your advice over the phone and for the spare screw head cover plates. Outstanding, very much obliged.

Reply from Lock Fitter Ltd

Reply from Lock Fitter Ltd
Ordered Tuesday afternoon, arrived Wednesday - fitted smoothly. Fantastic service, quality & price. Will definitely recommend & use again. Thank you

Reply from Lock Fitter Ltd

Reply from Lock Fitter Ltd
Lock Fitter did an excellent job. From ordering the handles, it was only a matter of hours, and my delivery was organised.
The problem was DPD. They continually deliver to the wrong house.
Different house name, lane and post code.
“The computer says no”

Reply from Lock Fitter Ltd
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