WHEEL NUT/BOLT REMOVER Reviews 303

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My wife took her Ford Fiesta 2017 to the garage only to discover the wheel nut key was missing. After a thorough search, we could not find it anywhere. The Ford dealership never returned my calls, s... See more

Rated 5 out of 5 stars

Went for tyre change monday 14/08 but locking wheel nut missing. Ordered Tuesday 15/08 AM using dearest postage method (needed urgently) Arrived just after lunchtime Wednesday 16/08. Straight off fo... See more

Rated 5 out of 5 stars

Delighted with the service received. Excellent communication in response to our query. After sending photos and proofs received replacement key in the post. Perfect fit! We were advised that it was a... See more

Rated 5 out of 5 stars

Excellent service cannot recommend enough. We lost our wheel nut key, I simply entered the keycode details on the order form and received the key 2 days later. If I lived on Mainland UK, I would hav... See more

Company details

  1. Auto Parts Store
  2. Auto Machine Shop

Written by the company

Remove wheel nuts easily and quickly


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

303 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent communication from start to finish, they were so helpful. The key is perfect and has saved me a lot of hassle after loosing it. I’d recommend them highly.

May 1, 2019
Unprompted review
Rated 3 out of 5 stars

Research carefully before you buy ............ not the panacea it appears

I paid £23.99 (!) post and packing for their so called Gold Service, ie. next day delivery. Ordered on 25 April, identified on 25 April, delivered on 30 April ‘recorded first class’ by Royal Mail. Their FAQs cover every reason why they might not deliver. Just a double handling ‘middleman’ postbox. Look for other ‘direct’ VFM options, probably the vehicle manufacturers. My fault, I needed very urgently and was ripped off ........... Don’t believe their website hype. I did. Paid Gold, got at best Silver service. You don’t see Gold, Silver and Bronze prices up front

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Stupidly lost my locking wheel nut key…

Stupidly lost my locking wheel nut key before a major service on my Ford Focus. Firstly I went along the route of trying to get quotes for removal of locking wheel nuts most were above £100 there was one for around the same price at LWNK but then you had to buy replacement locking wheel nuts which is another £20. My mum actually found the website and the team are life savers and really quick to respond. Responding over the bank holiday weekend with required information as the initial pictures I took were not adequate. Got all the information back and came today and fits perfectly. Now the wheel nut key is stored in a safe place and there need to be a trip to return the replacements I purchased.

All in all hopefully will learn not to lose the key but great service and delivery. I have posted on my Facebook about the website and I have included the 10% discount for future orders for friends and family.

Many thanks and keep it up!
Josh

April 24, 2019
Unprompted review
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Rated 2 out of 5 stars

Unhelpful Customer service

Unhelpful Customer service. Refusal to ship to Northern Ireland. Seem not to accept it as a UK. Zero flexibility . Lack of geographical awareness. Nonsense reply to this review nothing to do with politics. Advising that the seller does not know Northern Ireland is part of the UK.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Replacement locking wheel nut key

I had stupidly lost the locking wheel nut key on my daughter’s car, so I was in real trouble! I found Locking Wheel Nut Keys Ltd by internet search and gave them a call. They were superbly confident that they could replace the key and sure enough after sending photos and details of the nut, I placed my order, chose express delivery and the key duly arrived the next day. They advised me that it would be a genuine maker’s part and sure enough it fitted perfectly - job done at a fraction of the cost of grinding off and replacing the existing locking nuts. I’ve also rescued my reputation with my daughter!! I was really happy with their friendly service and would not hesitate in recommending them for anyone needing a replacement key.

March 27, 2019
Unprompted review
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Rated 5 out of 5 stars

5 STAR***** Service

Hi, I’ve just received my locking wheel nut.
Just like to say a huge thank you! Your service was excellent and at a very reasonable price as well – you don’t get to see much of that these days!

I was expecting to pay a fortune by going to a main dealer to get a replacement wheel locking nut and so LWNK has provided a cost effective alternative (better service as well I would say...)

Once again, many thanks, I would not hesitate to recommend LWNK to friends and family.

March 16, 2019
Unprompted review
Rated 1 out of 5 stars

Sent the wrong key and refused to refund

Sent the wrong key on time. I let them know it didn't fit and initially they said "its not our job send a key that fits, we just send the key you requested" They eventually admitted it was the factory pickers fault and asked me to send the key back by royal mail 2nd class with proof of postage (not tracked as they wouldn't pay for it) Of course they say it didn't arrive... and royal mail won't refund the full price of the key as it was only proof of postage.
In my experience a terrible service, with dreadful customer relations the left me out of pocket despite following all their instruction.
Stay away!!

March 15, 2019
Unprompted review
Rated 5 out of 5 stars

Succeeded where Ford Failed

I stupidly lost the locking wheel nut key for my 2016 Ford Transit Connect. I called my local Ford dealer (who pride themselves in being useless anyway) and was told that Ford no longer supply the keys and that my only option was to have the nuts cut off!?! Not convinced I called another Ford dealer who said that they could supply the key but that I would have to go to the dealership with proof of ownership to order them and go back in 3 weeks to collect them once delivered. Feeling that was too much hassle I researched and found Locking Wheel Nut Keys and I am very happy I did. The key was ordered online and arrived 4 days later with standard delivery. Works perfectly on the wheel nuts. Very happy and would recommend.

March 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, needed my Locking wheel nuts removed but lost the key. Found this company on the net, sent details on Friday pm and replacement key with me am Monday.

Spoke on phone with customer services who were really helpfull, good correspondance. Would definately recommend A1+++++

February 25, 2019
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service/The key fitted…

Great Customer Service/The key fitted perfectly. Simple easy process, pic of my wheel nut and proof of ownership (reassuring to know somebody else could not order and remove my alloys). My order was dealt efficiently (even at the weekend) and I received my new key quicker than the anticipated delivery timescale. A cost effective solution to my problem and reassuring to know this service existed after being told by my dealer that it was impossible without the key code. Thank you LWNK for making the process so easy and stress free. I will certainly be recommending your fantastic service to others. Cheers Lucy Hayes *****

February 20, 2019
Unprompted review
Rated 1 out of 5 stars

Poor product and customer service.

I have used the locking wheel nut supplied by this company twice and it’s bent out of shape making it useless. They stated that it’s an original Kia part so I must have used it wrong and are unwilling to replace apart from “a good will gesture payment of £25”.
I emailed them back saying surely as a supplier they are liable to replace a faulty product but they didn’t bother replying.

Further to their reply below, at no point did they send that second email. I have checked my junk email too. Why would I refuse the offer to return. You did not request pictures, I sent them with my first email and key was not broken it was bent. Not only are they a poor company, they are now liars!

February 20, 2019
Unprompted review
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Rated 5 out of 5 stars

Perfect service!

Well pleased how my order was handled & delivered. Being a critical item, it arrived & fitted perfectly so I was able to work on my car again.
Top marks to the team, kind regards.

February 9, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered a replacement key for my VW…

Ordered a replacement key for my VW Polo 2014.
Replacement Key £38
Silver Delivery package £9 (3 - 4 Working days)

Replacement key was delivered on the 3rd working day by Royal Mail - 1st Class

Tried the key, it was perfect fit! Thank you very much LockingWheelNutKey

February 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service - with regular updates emailed regarding my order. Very reasonable price (saved a fortune on dealer prices!)
The wheel nut itself fitted perfectly.
Very highly recommended!

January 19, 2019
Unprompted review

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