Fantastic service provided by Jonathan. Full house lock change provided also realigned our door and fixed a broken lock mechanism after delivery of large items. Jonathan arrived in ten minutes out of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent! Look no further for a locksmith! This is the best in the business. What was a very emotional morning due to a deadbolt lock being stuck preventing me from leaving on a sunny, bright bank ho... See more
Company replied
My Nan's carers called to say they couldn't get in to her house as the door wouldn't open from the outside. I contacted Locksafe; Jonathan was polite, understanding and very prompt. Communication was... See more
Company replied
Had to call them out at 4:30am after a burglary attempt left us with a broken front door lock. Jonathan came out within 30 minutes to secure the house, then came back a few hours later to fit a proper... See more
Company replied
Company details
Written by the company
Here at Locksafe Locksmiths we cover all aspects of door and window lock repairs and replacements! All emergency locksmith call-outs 24/7 Here at Locksafe Locksmiths NW we have over 23yrs experience supporting the community of Merseyside gain entry to their properties using non-destructive entry. We are also an approved contractor of the Master Locksmith Association (MLA) We are available 24/7 for all your emergency locksmith call outs, we specialise in repairing and replacing all door locks including UPVC, composite and wooden!
Contact info
Garden Lane, L9 9EB, Liverpool, United Kingdom
- 0151 321 4155
- locksafelocksmiths@googlemail.com
- locksafelocksmithsliverpool.co.uk
Wow what an amazing service.
Wow what an amazing service.. sorted in 20 minute! Very professional
April 28, 2026
Unprompted review
Advertisement
Can’t recommend this company enough
Can’t recommend this company enough . Came out so very quickly . Sorry I did not ask the guys name who was so helpful polite and courteous . Lock fixed quickly and efficiently.
Thank you very much
March 28, 2026
Unprompted review
Locksmith arrived in quick time
Locksmith arrived in quick time, explained everything they were doing, did really good job.
I would highly recommend.
March 18, 2026
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Kenny
Thank you for taking the time to provide such a positive 5-star review. We are pleased to hear that our team was able to deliver the level of service and professionalism you expected. At Locksafe Locksmiths Liverpool, our objective is to provide prompt response times, quality workmanship and reliable solutions for customers throughout Liverpool.
Feedback such as yours highlights the continued importance of maintaining high service standards within the locksmith sector, and helps reinforce our reputation as a dependable Locksmith Liverpool with a commitment to customer satisfaction. Thank you for your support — we look forward to being of assistance again in the future.
Locksmith arrived promptly
Locksmith arrived promptly, was courteous, knowledgeable and clearly experienced. They handled the job effectively without any damage to the door. I would highly recommend them to anyone.
March 18, 2026
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Driver Express
Thank you for the fantastic review and 5-star rating. Locksafe Locksmiths Liverpool is proud to be a trusted Locksmith Liverpool, offering professional, responsive, and customer-focused service. Your feedback helps us continue to support homeowners and businesses across the city.
We truly appreciate your support.
Thank you for coming out so fast and…
Thank you for coming out so fast and fixing my door first time!
Would recommend, reliable and door repaired promptly with no disruption. Was friendly and helpful as well.
March 4, 2026
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Elaine
Thank you for your amazing 5-star feedback. At Locksafe Locksmiths Liverpool, we’re proud to serve the local Liverpool community and provide a locksmith service people can depend on. It’s great to hear that our service met your expectations.
Your recommendation truly means a lot — your local Locksmith Liverpool is always here when you need us.
Advertisement
What a prompt response
What a prompt response
Ali was out with us within a half hour of the call for assistance. Great price , brilliant service, pleasure to deal with.
February 20, 2026
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Melanie
Thanks so much for the brilliant review! We’re really glad you were happy with the service you received. At Locksafe Locksmiths Liverpool, we always aim to make the process as quick, straightforward, and stress-free as possible.
Your kind words mean a lot to us — thanks again for choosing your trusted Locksmith Liverpool.
Friendly and reliable.
Friendly and reliable service at a reasonable price. I requested a none urgent job which they carried out quickly and with no fuss. Can't recommend highly enough.
February 5, 2026
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Ted
Thank you for taking the time to review our service you received from the team here at Locksafe Locksmiths - if you would ever need our services in the future we would be more than happy to help
Many thanks
Great to deal with
I'm so glad I chose locksafe to fix my door lock, Johnaton and jordan are a pleasure to deal with, they fixed the problem at a very reasonable price and also adjusted other parts of the frame without being asked, I wouldn't hesitate to call them if I needed help with any type of lock in the future
December 12, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Terry
We really appreciate you leaving such a fantastic 5-star review. It’s wonderful to hear that our fast arrival time and efficient service met your expectations. At Locksafe Locksmiths Liverpool, we understand how important it is to deal with lock issues quickly, and we make it a priority to complete every job with care, professionalism, and attention to detail.
Hearing that you would happily use us again is exactly the kind of feedback that keeps us doing what we do. Thank you for choosing a trusted Locksmith Liverpool — we’re always here to help whenever you need us.
Absolutely excellent overall service
Absolutely excellent overall service . Efficient reliable fantastic value for money. Extremely helpful and provide an amazing service, going above and beyond . Really pleased with the job and cannot recommend highly enough. Thank you Jonathan and Jordan . Your help and assistance was greatly appreciated.
December 5, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Michaela
Thank you for the fantastic 5-star feedback! We’re really pleased you were satisfied with the quick and efficient service. As a trusted Locksmith Liverpool, Locksafe Locksmiths Liverpool is committed to providing fast response times and a professional approach for every customer. Your feedback helps others in Liverpool find a reliable locksmith they can count on, and we’re grateful for your support.
We look forward to helping you again whenever you need us.
Advertisement
great service came out same day …
great service came out same day ,replaced faulty cylinder no problem ..would recommend this company to anyone will certainly use them again .
November 17, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Roy
We really appreciate you taking the time to share your positive experience with Locksafe Locksmiths Liverpool!
Our team works hard to provide fast, reliable, and professional locksmith services across Liverpool, and it’s fantastic to know we met your expectations.
If you ever need a trusted locksmith again, we’ll be happy to help anytime.
Many thanks
The team here at Locksafe Locksmiths
Fantastic service
Fantastic service, came out and fixed our broken front door within the hour on a Sunday, it's now good as new, will 100% call again.
November 16, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Jamie
Thank you so much for your wonderful feedback and 5-star review!
At Locksafe Locksmiths Liverpool, we take pride in delivering professional, friendly, and efficient locksmith services—whether it’s emergency lockouts, lock repairs, or security upgrades. It’s great to know our team was able to provide the reliable service you needed.
Your recommendation means a lot to us, and if you ever need Locksafe Locksmiths again in the future, we’ll be here 24/7 to help keep your home or business safe and secure.
Many thanks
Locksafe Locksmiths
Fixed my front door.
Called him 40 mins before and he was here so quick. Job done in 2 minutes!
November 15, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Gee
Thank you for your review!
We’re so glad you had a great experience with Locksafe Locksmiths Liverpool. We’re always here if you need reliable locksmith services in the future.
Many thanks
Locksafe Locksmiths
Fixed my window
Great service & two very lovely lads. Thank you for replacing the glass in my window within minutes, just in time for the winter! They even cleaned my window once they fitted it which I didn’t expect at all. Thank you again!
October 22, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Hi Leah - thank you so much for leaving us your review. Really glad we could resolve this for you, if you ever need our services in the future do not hesitate to contact us
Many thanks
Locksafe Locksmiths
Advertisement
Fixed my front door
Fixed the mechanism on my front door and went out of there way to replace the top door hinge also.
September 8, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you for taking the time to leave us a review Sue.
Glad you where happy with the service provided
Many thanks
Locksafe Locksmiths
Excellent service Jonathon was here in…
Excellent service Jonathon was here in no time at all, he was very efficient, and also helpful too, he saved the day!
Big thank you 😁
August 8, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you for the great review Stella, glad you where satisfied with the service provided from the team here at Locksafe Locksmiths
Jonathan and Jordan came out today…
Jonathan and Jordan came out today lovely 2 lads very helpful an chatty was done in 20 mins with 2 doors to would recommend these defiantly
July 25, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you for taking the time to leave us a review Laura
Glad you where more than happy with the service provided from the team here at Locksafe Locksmiths
Changed the PVC door handle
Changed the PVC door handle. Arrived promptly. I paid £145.00. added to this was credit card chargesof £4.13. Work was very good. However I felt it was bit expensive,nevertheless work was done to my satisfaction.
July 15, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you for your feedback Vishnu and for taking the time to share your experience. We’re pleased to hear that you were happy with the quality of the work and that everything was completed to your satisfaction.
We understand your concerns regarding the price. Our pricing reflects not only the parts and labour but also the prompt response and the guarantee that comes with our work. That said, we always want our customers to feel confident about the value they receive, so we’ll take your comments on board as we review our pricing and payment processes.
We truly appreciate your trust in us and hope we can be of service again in the future.
Advertisement
Would recommend to anyone
So easy to contact and really nice fella.
Arranged an appointment straight away. A last minute appointment as well.
Would recommend them to anyone.
June 3, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you for the kind review Michael
Glad the team where able to resolve this the same day for you
Many thanks
Locksafe Locksmiths
Locksafe Locksmiths. Highly recommended
The two lads and worked on my backdoor lock. They were speedy and courteous.They explained every step of the job.
I would highly recommend them
June 2, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you for the review Les! Glad we could sort the issue for you
Many thanks
Locksafe Locksmiths
Excellent service called AM job…
Excellent service called AM job completed 4PM.Would definitely recommend.
May 9, 2025
Unprompted review
Reply from Locksafe Locksmiths NW Ltd
Thank you so much for the taking the time to leave us a review Margaret!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.