Locksmith Keyless Reviews 504

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often noting that they found products at a significantly lower cost compared to dealerships or local locksmiths. Many people also highlight the fast delivery service, with items often arriving promptly or even earlier than expected. Reviewers are particularly satisfied with the quality of the products received, finding them to be as described and functional. However, some customers experienced issues with product compatibility, finding that certain items, like key fobs, could not be programmed by dealerships or locksmiths, despite being advertised as suitable. There were also occasional complaints about shipping delays, with some orders taking longer than anticipated to arrive, and a few instances of incorrect or incomplete orders being received.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality. Many customers express... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast delivery, with... See more

Price

Reviewers mention positive feedback about price. Many customers found items available at good prices, with... See more

Service

Consumers find service to be ambiguous, with many praising fast delivery, quick action, and professional... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the online ordering process fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mixed review. Great price on my item, 2day shipping included also great. But about that shipping.. I recieved invalid tracking for UPS, found out the tracking was FedEx actually on my own search. Fede... See more

Company replied

Rated 4 out of 5 stars

Product (remote key) was shipped promptly. However, was held up at Canadian Customs due to lack of "country of origin" not being supplied on paperwork. Finally received the remote key yesterday (O... See more

Company replied

Rated 4 out of 5 stars

Received the remote as described. Haven't had it programmed yet but hoping no problems. Shipping was slower than anticipated and did not get updates on estimated delivery date. Overall no problems... See more

Company replied

Rated 4 out of 5 stars

I recently purchased two keys with fobs on them, and the Locksmithkeyless website made it quick and easy. The keys arrived within 5 days, and I found a locksmith that agreed to program them. The locks... See more

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

Based in the USA! OEM Original, Refurbished Keyless Remote Controls, Shells, Transponder Chips. All Your Need For Your Automotive Locksmith Store


Contact info

3.9

Great

TrustScore 4 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Regarding My Recent Order – Need Assistance with Key Programming

Hi Team at Locksmith Keyless,
Thank you for following up and requesting feedback on my recent purchase. I appreciate the quality of the key fob/remote I received from your website.
However, I am currently facing a significant challenge with the programming process and would appreciate your assistance.
As you recommended, I attempted to have the key programmed at an authorized dealership here in New York City. Unfortunately, the dealership refused to program the key I purchased from you. They stated that using a third-party key could "potentially cause abnormalities to the vehicle's system" and insisted that I must purchase a new key directly from them at a much higher cost.
This has left me in a difficult position, as the key I bought from you is now unusable.
Could you please help me? I am looking for a reliable, trustworthy locksmith or automotive service provider in the New York City area who specializes in programming third-party keys for my vehicle make and model (2024 cadillac lyriq). A recommendation from you, as my supplier, would be incredibly valuable.
Thank you for your time and support. I look forward to your guidance so I can finally complete this process and provide a more comprehensive positive review.
Best regards,

November 28, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Good afternoon, Thank you very much for your business with us. Please follow the link below and select your location for local locksmiths https://www.locksmithkeyless.com/pages/find-a-locksmith
The dealers don't program aftermarket keys and thats the reason why we suggest to go to a local locksmith,
If you have any questions, please do not hesitate to contact us.

Rated 4 out of 5 stars

Mixed review but happy ending

Mixed review. Great price on my item, 2day shipping included also great. But about that shipping.. I recieved invalid tracking for UPS, found out the tracking was FedEx actually on my own search. Fedex kept reporting they didn't have the item yet all week but item arrived to me as originally planned later this same week. I contacted CS and they were very responsive and nice however they were also going off the false tracking info. So price was great, CS was responsive, computer inventory tracking needs some help. I may shop here again but for now I'd have trouble recommending to friends.

November 21, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

It gives us much pleasure to know that you've chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every customer's experience is a memorable one. Thanks again and have a wonderful day

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Rated 5 out of 5 stars

Pricing and quality

Great price and perfect fit. Thanks

October 29, 2025
Unprompted review
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Reply from Locksmith Keyless

Thank you! Your positive feedback is much appreciated.

Rated 1 out of 5 stars

WARNING: don't trust they will deliver your order!

I needed a lock because I'm moving to a new home. Their website gave an estimate of 5 business days. I ordered believing it's true. It's been more than 2 weeks now, and my order has not even been fulfilled yet for shipping! There is NO ITEM TO DELIVER. WHY PUT IT ON SALE IN THE FIRST PLACE? I can't even cancel my order, which sucks because it's an expensive (>USD400) order. Now I don't even know when they are going to deliver. I emailed, and they said it would be shipped over the weekend. Guess what, that didn't happen. I called, and they said they're going to call me back because the one responsible is on a lunch break (wth?). You could probably guess it, they didn't call!!

I'm soon moving out of my current apartment, and there will be no one to receive my order if it even arrives. Terrible company, I don't recommend it at all!

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service I’ve ever…

Worst customer service I’ve ever experienced in my life. I ordered keys and did 2 days shipping. After a week I called to check on the keys and they said “oh we just moved so we didn’t do nothing, we will send it today” and hung up. After few more days we called again and they said the exact same thing. Told them to just make a refund but seems like they just stealing the money

November 18, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We do apologize for any delays, We explained that we recently moved and we had unexpected events and we were trying to get orders shipped as faster as we can.
Your order was canceled and refunded as per your request.

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Rated 1 out of 5 stars

The worst ever it takes years to…

The worst ever it takes years to receive an order ordering from china is faster
Customer service keep lying all the time
I wouldn’t recommend ordering from them to my enemies
Piece of advice stay away from them

November 6, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We truly apologize for any delays in your order. We recently moved to a new location and we had some unexpected events. We really appreciate your business and understanding.
To avoid any confusions , your order has been cancelled and fully refunded
Have a great day!

Rated 5 out of 5 stars

Ordering the key blanks was easy and…

Ordering the key blanks was easy and they shipped quickly. After having the dealership cut them, they functioned perfectly.

November 25, 2025
Unprompted review
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Reply from Locksmith Keyless

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Rated 5 out of 5 stars

Unlike competitors

Unlike competitors, they actually had what I needed in stock and expedited the shipping!

November 24, 2025
Unprompted review
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Reply from Locksmith Keyless

Amazing feedback. Thank you so much for giving us 5 stars!

Rated 5 out of 5 stars

They had my part and shipped it…

They had my part and shipped it promptly. It arrived before estimate date. Still need to program and install.

November 20, 2025
Unprompted review
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Reply from Locksmith Keyless

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

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Rated 5 out of 5 stars

On time and a great price

On time and a great price. It was easy to order from the website.

November 21, 2025
Unprompted review
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Reply from Locksmith Keyless

Thanks for your 5-star review! We sincerely appreciate your feedback.

Rated 1 out of 5 stars

constant late deliveries

Placed more than one order on this site, they lure you in with prices but the delivery times are terrible—same as from China. They constantly apologize but do nothing to fix the situation.

If you’re okay with waiting longer than the stated time, go ahead and order, but if you need it quickly and want to hear their excuses, this site is exactly for you.

I have 4 orders for more than $3,000, and all of them have delays and apologies.
Just read the reviews and you’ll see nothing but apologies from them.

November 20, 2025
Unprompted review
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Reply from Locksmith Keyless

We do apologize for any delays. As we moved to a new location we are experiencing unexpected delays but we are working really hard in shipped all orders as soon as possible.

Rated 1 out of 5 stars

sent incorrect item with WRONG spare…

sent incorrect item with WRONG spare key Order #238919, took over 2 days to reply, offered to send key....I said ok as long as it is correct and fits FOB. 10 days later, no part, no tracking, no reply to 2 emails. Filing a card dispute

November 16, 2025
Unprompted review
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Rated 1 out of 5 stars

The remotes i received are not working

The remotes i received are not working. What can I do to get them working ?

November 17, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Good afternoon, We do apologize for any inconvenience . Our aftermarket keys come with warranty of 1 year. If you have any issues, please call us directly and we can help you with a replacement. Thank you

Rated 1 out of 5 stars

Don’t buy there products

When I was looking on there website trying to find a key lock pick for my house and I searched on there website and it should a pacific one so I ordered it bought it and it doesn’t fit I emailed them asking for a refund and they refused to take it back when they sold me wrong kind

November 5, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Good afternoon William,
We do apologize for any issues with this order. The correct item was shipped to you but as per our conversation you purchased the incorrect Lishi. Lishi's are very sensitive item and as per our policy we don't accept return on USED LIshis.
Thank you for your understanding

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