Lockwood Smocks Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, premium materials, and outstanding durability of the authentic British-made clothing items. Many people also highlight the extremely friendly communication, helpful guidance, and special touches like handwritten notes included with every single order. Purchasers feel that the products are built to last a lifetime and provide fantastic protection in harsh weather. Some reviewers were not happy with the sizing, noting that certain items can run small and occasionally require an exchange for a bigger fit. Despite this minor inconvenience, shoppers consistently appreciate the prompt customer support, extremely easy return process, and overall dedication from the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and British... See more

Quality

Customers report deep satisfaction with the exceptional quality and craftsmanship of the garments. Reviewers... See more

Service

Consumers find service to be positive from start to finish, highlighting professional communication and fast... See more

Staff

People report positive experiences with staff, highlighting world-class customer service and exceptional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Possibly the best wet weather jacket money can buy. On top of the faultless functionality and high quality construction, you’re buying a brand with an ethos .. British tradition, British mater... See more

Rated 5 out of 5 stars

The service from start to finish has been exceptional! The jacket is real quality, top notch. I thought it was going to be like a most gortex coats but it's a proper coat. The only negative if it i... See more

Rated 5 out of 5 stars

I brought my victoria gilet from lockwood after following their story on Instagram, as I believe in what they are doing and wanting to support them. I have many country clothes and gilets from... See more

Rated 5 out of 5 stars

Very fast delivery, and the handwritten card was a lovely touch. I love my new gilet. It keeps me perfectly warm and feels like high quality. Unfortunately, I wasn’t aware of the additional taxes an... See more


Company details

  1. Clothing Store

Written by the company

Lockwood Smocks was founded with a simple idea. To make honest, hardwearing country wear that stands the test of time. Every smock we produce is proudly made in Britain, combining traditional craftsmanship with thoughtful design for life outdoors. We take pride in doing things the right way, using quality materials, fair production, and attention to every stitch. Our roots are in the countryside, and our community is at the heart of what we do, from loyal customers to the local makers who bring our garments to life. As a veteran-founded brand, integrity, resilience, and reliability guide everything we make. Whether you’re out in the field, at the coast, or simply enjoying the everyday, Lockwood Smocks are built to serve you well for years to come. Honest clothing. British made. Built to last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

Apologies for the late review

Apologies for the late review. The polo is excellent! Quality excellent. Fit excellent and a hand written note from Jacob just made this more bespoke.
Thank you will certainly purchase quality British goods from you again!

July 14, 2026
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Rated 5 out of 5 stars

Simply fabulous

I brought my victoria gilet from lockwood after following their story on Instagram, as I believe in what they are doing and wanting to support them. I have many country clothes and gilets from prestigious brands and this more than holds up......I absolutely love it.
Soft on the neck, warm and smart like being given a warm hug. Extremely well made, love how the story is told on the label about the factory and Pavs Mum makes tea if you go on a visit. We'll done Jacob and little ears x

July 25, 2026
Rated 5 out of 5 stars

Amazing company

Amazing company. Great quality clothing and proud to be made in Britain. Cannot fault Lockwood on any level. Will definitely be purchasing more items.

July 27, 2026
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Rated 5 out of 5 stars

Superb Harlequin shirt

Superb Harlequin shirt, really well made, the latest addition to my Lockwood collection. I love the fact this company is going from strength to strength, with very high production and moral standards. Love, love, love.

July 14, 2026
Rated 5 out of 5 stars

Exceptional

Really easy to view and place an order, and the sizes are accurate. Fabulous quality, stunning top. Exceptional !!!! From the packaging to the product itself.

July 14, 2026
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Rated 5 out of 5 stars

Harlequin Polo - first purchase from Lockwood won't be the last!

Firstly the polo shirt is just superb, the design, the quality of the material, the cut and the finish - all first class. Then there's experience of buying a Lockwood - handwritten note from Jacob, quality packaging and 24 hour delivery. Superb service and I have pre-ordered a smock. More power to this superb British company and best wishes to Mr & Mrs L after their recent wedding!

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great jacket

Great jacket, very unique and excellent quality. I can’t wait to showcase it with all my scooter mates! The service was absolutely first class from start to finish. Lockwoods have been fantastic to deal with and are definitely my new go-to shop. Highly recommended! 👍🛵

June 7, 2026
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Rated 5 out of 5 stars

Couldn't be happier

Couldn't be happier. Ordered a quarter zip jumper, as it looked ace and it would give me an idea of quality and sizing. Blown away! Immediately ordered a Sherpa gilet, and I'm over the moon with that as well. Support British! If you buy cheap you buy twice.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

World class products…

The customer service at Lockwood smocks is world class, Jacob couldn’t have been any more helpful. He helped me though the buying process and gave me piece of mind that I was going to get an excellent product.
The smocks are amazing and in a different league to anything I have bought before. It oozes quality and I know it’s going to last for years.
I can’t wait the buy the rest of the garments on the website.
I can highly recommend Lockwood smocks products.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Good communication from company re

Good communication from company re. What size to order.

Item received quickly in nice presentation box with thank you card.

Churchill jacket is of superior quality and I will definitely order from this company again.

June 13, 2026
Unprompted review

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