Locservice Reviews 

22,644
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Inscription simple. Du choix dans les locations que l on peut cibler par quartier. Efficacité mise en relation au top

Rated 4 out of 5 stars

I am very grateful for this service. I found a house within 2 months. The interface was a bit confusing and it was weird looking for apartments myself but once I was contacted by an owner, everything... See more

Rated 5 out of 5 stars

Le canevas de question à l'inscription est clair méthodique et donc aisé à suivre Ensuite les contacts potentiels sont de suite affichés Super!

Company replied

Rated 5 out of 5 stars

I found a my place thanks to Locservice! Put an announce in December only pay once and I was contacted by the owner. I truly reccomend for those who want to avoid burocraties and false announces on in... See more

Company details

  1. Apartment Rental Agency
  2. Real Estate Rental Agency
  3. Roommate Referral Service

About Locservice

Written by the company

LocService.fr est un site immobilier spécialisé dans la location et la colocation de particulier à particulier sur toute la France et sans frais d'agence : appartements, maisons, studios, chambres et meublés. LocService repose sur un concept original : ce sont les personnes proposant un logement qui contactent celles qui sont en recherche. Finis les files d'attente lors des visites et les appels téléphoniques à répétition !
Vous êtes propriétaire et vous disposez d'un ou plusieurs logements à louer ? Inscrivez-vous dès maintenant sur LocService.fr, c'est entièrement gratuit et vous accèderez à des candidatures sans avoir besoin de diffuser vos coordonnées.


Contact info

3.9

Great

TrustScore 4 out of 5

23K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(22,644)

1,138 reviews in the last 12 months

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Rated 1 out of 5 stars

Waste of money

Waste of money. I saw many listings of my interests and in-budget on their website so I paid the fee. Then, received via mail only a proposal completely out of budget. Also, I don’t feel the problem comes from my candidature (permanent contract, documents in order and guarantor). Found home trough other means. Not sure that all the listings they have are real

November 27, 2024
Unprompted review
Locservice logo

Reply from Locservice

Bonjour,

Nous sommes désolés si notre site ne vous a pas satisfait. Contrairement à ce qui est requis par Trustpilot, vous n'avez fourni aucune information permettant d'authentifier votre avis, ce qui nous aurait par ailleurs permis d'analyser les causes de votre déception. Celles-ci peuvent être multiples : critères inadéquats, budget trop bas, zone de recherche trop restreinte … Mais le sérieux de notre société, qui existe depuis plus de 15 ans, n'est plus à prouver.

Notre service clientèle est à votre disposition à contact@locservice.fr.

Cordialement,

L'équipe LocService

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Rated 1 out of 5 stars

I have subscribed to LocService since August 2024

I have subscribed to LocService since August 2024, so it's been 4 months now and I haven't been contacted once by an apartment owner. I am not a picky person and my criterias weren't hard to meet. I had a big zone of research between Paris and zone 5 on the East side of Paris, so many cities to look for an apartment in and yet not one single contact. I also kept raising the budget and lowering the surface. At the end it LocService was just wasted time and money.

November 23, 2024
Unprompted review
Locservice logo

Reply from Locservice

Bonjour,

Nous regrettons de ne pas vous avoir apporté satisfaction.Cependant, nous constatons que votre candidature n'est plus diffusée aux propriétaires car votre date limite d'emménagement est dépassée.

Pour réactiver votre recherche, vous devez vous connecter avec votre adresse email et le mot de passe que vous aviez choisi et actualiser la date limite d'emménagement.

Les transmissions pourront reprendre dès que vous aurez fait le nécessaire.

Notre service clientèle est à votre disposition pour répondre à toutes vos questions : contact@locservice.fr

Cordialement,

L'équipe LocService

Rated 4 out of 5 stars

Good legal advices from LocService

This website offers valuable advice on property rental in France, allowing you to customize your preferences and receive alerts when suitable offers arise. However, the rental system in France can be quite exclusive towards foreigners. Despite your financial resources and the guarantees you can provide, it’s common to face rejection from landlords. It might not be worth paying this service if you are an expat.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

As useful as a lottery

The chance of being offered a place is already low for the local french and is estimated to be close to zero if you are foreigner, even if you upload ALL required documents and have a garant. No matter how you spend the 29 euro elsewhere, it would be way more useful than buying a subscription here.

August 11, 2024
Unprompted review
Locservice logo

Reply from Locservice

Dear customer,
We are sorry that you haven't been satisfied by our service. However, your experience does not necessarily reflect that of other users, many of whom find their rental via LocService, even if the rental market is indeed becoming more and more complicated in France.
We remain at your disposal if necessary.
Kind regards,
The LocService Team

Rated 5 out of 5 stars

Perfect

Very easy to use and fast service. As an expat who does not speak French, Locservice was the only way I could even get replies from landlords.

It worked perfectly for me, apartment found in less than one week after the subscription.

July 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Great

I found a my place thanks to Locservice! Put an announce in December only pay once and I was contacted by the owner. I truly reccomend for those who want to avoid burocraties and false announces on internet.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Deleting your request deletes your account and you have to pay the fees once more

It was an awful experience; I couldn't find any accommodations that met my criteria. Consequently, I decided to pause my search. However, when I attempted to resume, I discovered that my account had been deleted. I was then prompted to create a new account and pay the fees once more. I NEVER intended to delete my account. My intention was solely to delete my housing search request, temporarily halting emails until I was prepared to resume my search for an apartment again. The confirmation email of my account deletion is also highly misleading, as the subject explicitly states: "Confirmation de la suppression de votre demande," not "suppression de votre compte."

April 5, 2024
Unprompted review
Locservice logo

Reply from Locservice

Bonjour,
Nous sommes navrés qu'il y ait eu un malentendu au sujet de notre fonctionnement. En effet nous ne proposons pas de fonction permettant de mettre en pause une recherche, vous ne pouvez donc pas créer/supprimer/recréer de candidature sur notre site à volonté.
Notre service clientèle répondra en privé à votre mail que vous nous avez envoyé à ce sujet.
Par ailleurs, nous précisons que vous avez reçu au moins 7 offres de location par mail via notre service.
Cordialement,
L'équipe LocService

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Rated 2 out of 5 stars

No good prices

No good prices, not so many opportunities. I have been using the platform for 2 months and found nothing good.

February 20, 2024
Unprompted review
Locservice logo

Reply from Locservice

Dear Cindy,
We are sorry you didn't find anything intersting through our service, although you have been put in relation with 5 owners. We hope you'll receive new proposals soon !
We remain at your disposal.
Regards,
The LocService team

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Rated 1 out of 5 stars

Absolutely horrible company

Absolutely horrible company. They have not sent me one single listing in my criteria and when I asked for refund they refuse to. This will take your money and you will NOT get what you asked. And my request isn't impossible either. I am looking for 1 bedroom apartment under 1500 euros and they keep sending apartments over 1500, Jinka has million advertisements for FREE that fit my criteria. THESE ARE SCAMMERS! Don't lose your money. I will be opening dispute with my bank to get my money back.

January 31, 2024
Unprompted review
Locservice logo

Reply from Locservice

Dear customer,
We are sorry that our service hasn't helped you to find an apartment...yet. Your subscription has been made only 2 weeks ago and you're searching in the area of Paris, which is a very difficult place to find a rental. We already sent your tenant application to more than 30 owners and waiting a long time before receiving an answer has nothing unusual.
Like we already told you, you could get more chances to receive proposals by uploading your tenant file on our partner "Dossier Facile", so the owners can preview your profile before contacting you.
Thank you and have a good day !
The LocService Team

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