I couldn't be happier with the service from Tom at The Loft Shop. From the moment he arrived, he was friendly, professional, and happy to answer all of my questions. It was obvious he takes real p... See more
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Thanks to Kieren for giving us all the information and options that meant we could make the decision far more easily. Great customer service from entering the shop to placing our order with Phil. High... See more
Company replied
Their web site clearly shows a price promise, however when I found a product that they sell for almost 40% less they would not honour it and stated the web site mention of a price promise is an error.... See more
Company replied
We needed a loft ladder but didn't have a clue what type was suitable for our needs. We visited the store in Romford and immediately felt confident with the advice we were given. They did an excellent... See more
Company replied
4.3
Excellent
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Wonderful company
Wonderful company. I called them (Phil) for advice about obscure blinds I have and even though they weren't going to get any business from it they spent ages on the phone helping try to identify the window and find the number for the company I need. Absolute gem!
August 9, 2023
Unprompted review
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