Log Burners - Home Heating & Flues Reviews 15

TrustScore 4.5 out of 5

4.4

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Company details

  1. Heating Equipment Supplier
  2. Boiler and Heating Service
  3. Wood Stove Shop

Written by the company

At Log Burners, we’re dedicated to bringing warmth and comfort to your home. We specialise in wood-burning stoves, multi-fuel appliances, and flue systems, offering trusted brands known for quality and efficiency. With years of experience in heating and installation, we understand what makes a great stove that looks fantastic, performs reliably, and lasts for years. Every product we stock is carefully chosen to meet our high standards. Whether you’re upgrading your current setup or planning a new installation, our friendly and knowledgeable team is here to help you find the perfect solution. Log Burners – trusted experts in woodburners and flues.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Great prices, but not kept informed of delivery

Certainly Log Burners have unmatched prices on Schiedel twin wall flue. Also, I had a helpful email exchange with Log Burners to clarify a few points prior to making an order.

However, one small but important point: on Log Burners chat I was informed that I would be contacted by the distribution/delivery firm, Specflue, to arrange a delivery slot. But, out of the blue a few days later, the flue just turned up, though fortunately I was in at the time to receive the delivery.

I phoned Log Burners, who told me delivery slots are only arranged for "pallet orders", my order being all in boxes. This seems a strange policy, especially when most firms nowadays keep you informed of delivery via text or email for the most mundane of items.

I would have given Log Burners five stars but for this delivery anomaly.

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

On receiving the log burner

On receiving the log burner, the door was damaged, (from the delivery company) logburner co didn’t waste any time in sending a whole new log burner to us, not just the door that had been damaged in transit. Great company, very helpful would recommend

November 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, very fast delivery, no issues whatsoever,
would definitely recommend.
John R🏴󠁧󠁢󠁳󠁣󠁴󠁿

June 26, 2025
Log  Burners - Home Heating & Flues logo

Reply from Log Burners - Home Heating & Flues

Thank you John, Enjoy your new stove!

Rated 5 out of 5 stars

Great service

Received our log burner exactly as expected on time and in perfect condition, i found the whole process smooth and cost effective and would highly recommend logburners.co.uk to anyone.
A big thankyou to them you have another very happy customer.

January 16, 2025
Unprompted review
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Reply from Log Burners - Home Heating & Flues

Thank you Richard, enjoy your new Stove

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Rated 5 out of 5 stars

Purchased online

Purchased online, simple and easy to order and quick delivery! Great product and great company, thank you very much.

March 29, 2025
Unprompted review
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Reply from Log Burners - Home Heating & Flues

Thank you for the kind words Chloe

Rated 5 out of 5 stars

I recently received my new log burner…

I recently received my new log burner from logburners.co.uk I am very happy with the service it was delivered very quickly and exactly as described.
Would recommend this company to anyone looking to purchase a log burner

March 21, 2025
Unprompted review
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Reply from Log Burners - Home Heating & Flues

Hi Ben
Thank you for your review it really means a lot to us here at Logburners. We hope you enjoy your new stove for many years to come.
Warm Regards
Andrew and the team

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