We recently launched Logit into our business and the setup from start to finish was incredible. Rebecca Gregan looked after us and she was amazing, super helpful and lovely to speak to and made everyt... See more
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Giorgia , Kacey & Michael have been fantastic support over the months and continue to do so. Their attention to detail and patience is second to none, would highly recommend using trisaas for your bus... See more
Company replied
We have recently started using the Rota King platform and so far it has been a great experience. Milena, our on-boarding specialist has been exceptional, easy to talk to and helpful on the numerou... See more
Company replied
The onboarding and training for Logit has been a really positive experience for the team. Everything was explained clearly and at a sensible pace, which made it easy to get up and running and feel con... See more
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Company details
Written by the company
Are you paying too much for software licenses and overwhelmed with managing multiple systems? triSaaS combine everything you need to manage tasks, compliance, maintenance, audits, scheduling, time & attendance, HR, procurement and more in one seamless platform. Used by leading companies in over 5000 sites across the UK, our award-winning technology empowers operators to do more with less and achieve better outcomes. From eSourcing to task management to rotas and HR – triSaaS offer cost-effective, easy-to-use software that deliver incredible impact and value to your business. Our flexible solutions can be used alone or combined on one powerful, fully integrated platform. Whether you are an independent hotel operator or multi-national conglomerate, we have a solution that meets your budget and needs. Our suite of solutions include: Contract Concierge: Powerful contract management software allows you to easily access and manage all contracts in one secure place. eSource Wizard: Purpose-built software allows procurement teams to easily analyse data, manage contracts and improve supplier performance. Logit: All-in-one solution automates existing processes, enabling you to turn everyday tasks into digital workflows that increase accuracy and visibility. Rota King: Flexible scheduling and HR software allow you to control labour costs more effectively, leverage all your resources and streamline payroll.
Contact info
34 South Gyle Crescent, EH12 9EB`, Edinburgh, United Kingdom
- +448448111451
- info@trisaas.com
- www.logit.co.uk
4.8
Excellent
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Account Manager ongoing support
Account Manager, Chris Wratting continues to provide excellent support to the College as we expand our use of LOGIT across Catering, Housekeeping and Maintenance operations, including the management of tasks and inspections. His ongoing assistance and expertise are greatly valued and appreciated.
November 10, 2026
Unprompted review
Reply from triSaaS
Hi Steve,
Thank you for taking the time to share your feedback! It's great to hear that Chris continues to provide such valuable support as you expand your use of Logit across the College. I'm really pleased that his knowledge and ongoing assistance are making a positive difference across your teams.
I'll be sure to pass your kind words on to Chris. We really appreciate your continued partnership!
Best,
triSaaS team
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Have used the service multiple times…
Have used the service multiple times over the last few weeks and Callum has been particularly helpful each time, guiding me through processes to make sure I have the full understanding.
November 10, 2026
Unprompted review
Reply from triSaaS
Hi Leah,
Thanks so much for sharing your feedback! It's lovely to hear that Callum has been such a great help over the past few weeks and has taken the time to guide you through everything, making sure you feel confident with the processes.
I'll be sure to pass your kind words on to him. We really appreciate you taking the time to leave us a review!
Best,
triSaaS team
Great systems & better personal
Great company to deal with. Some excellent products, I have signed up for logit & Rotaking. Giorgia & Rebecca were a pleasure to work with they made on boarding very easy for us. looking forward to continuing to working with them.
September 7, 2026
Unprompted review
Reply from triSaaS
Hi Daniel,
Thanks so much for taking the time to leave us a review! It's great to hear you're enjoying both Logit and Rota King and that Giorgia and Rebecca made the onboarding process so straightforward.
I'll be sure to pass your lovely feedback on to them both. We're looking forward to continuing to work with you too!
Best,
triSaaS team
Purchase Warrior
Our migration to the new Purchase Warrior PO system has been outstanding. Everything went smoothly, no major challenges, and the support we received was genuinely first‑class.
I want to personally recognise Pierre, Kenyah, Marie, and Henri — you were the backbone of this project. Your professionalism, patience, and hands‑on support made the whole experience feel effortless.
Thank you, and we’re excited to continue this journey with you.
October 14, 2026
Unprompted review
Reply from triSaaS
Hi Nas,
Thank you so much for your fantastic feedback! I'm delighted to hear that the migration to Purchase Warrior went so smoothly and that you've had such a positive experience with the team.
It's wonderful to see Pierre, Kenyah, Marie and Henri getting such a special mention. I'll be sure to share your kind words with them all!
We really appreciate your continued partnership and look forward to what's ahead!
Best,
triSaaS team
We recently made the move from Fourth…
We recently made the move from Fourth Hospitality to RotaKing, which was our biggest system change since 2007. Georgia has been incredibly helpful throughout the onboarding process, always on hand to answer our questions and guide us as we got to grips with the new system. The RotaKing team has also been very flexible in accommodating our requests and, where appropriate, putting forward suggestions for further development.
Overall, so far, so good! Thank you to Georgia and the whole RotaKing team for making the transition as smooth as possible.
March 23, 2026
Unprompted review
Reply from triSaaS
Hi Carmen,
Thank you so much for sharing your experience! I can imagine such a big system change after so many years is no small undertaking, so I'm really pleased to hear the transition to Rota King has gone so well.
It's lovely to hear Georgia has been there to guide you along the way and that the team have been able to accommodate your requests. I'll be sure to pass your kind words on to her and the wider team!
We really appreciate your trust in us and look forward to continuing to support you.
Best,
triSaaS team
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Giorgia was great and very quick at…
Giorgia was great and very quick at getting things set up! :)
September 28, 2026
Unprompted review
Reply from triSaaS
Hi Mirin,
Thanks so much for your feedback! We really appreciate you taking the time to leave us a review and hope you're enjoying using Rota King.
Best,
triSaaS team
TriSaaS have been amazing and the help…
TriSaaS have been amazing and the help to get us setup and running has been outstanding.
Nothing was ever a problem despite the changing goalposts from our side. Everything was dealt with a smile, patience and utmost professionalism. Special mention to Rebecca Gregan who was just superb.
September 28, 2026
Unprompted review
Reply from triSaaS
Hi Andrew,
Thank you for your lovely feedback! I'm so pleased to hear that the team made getting everything set up such a positive experience, even with a few changes along the way!
It's fantastic to hear Rebecca was so helpful throughout. I'll make sure she knows how much her support has been appreciated.
Thanks again for choosing triSaaS. We really appreciate your feedback.
Best,
triSaaS team
We recently moved our food safety and…
We recently moved our food safety and compliance system over to triSaaS across our stores, and the experience has been very positive.
The system itself is much more advanced than what we were using before and gives us a much better way to manage checks, temperatures, audits, corrective actions and compliance across multiple locations.
What made the biggest difference was the support from the triSaaS team. Rebecca, Claire and Edmund have been very helpful throughout the rollout, especially with setting up the system, making adjustments and supporting our store managers and franchisees during training.
The training session was clear, practical and very useful, and the feedback from our store teams was very positive.
Changing systems across multiple stores is never easy, but the support and communication from triSaaS made the transition much smoother.
A very good platform with a professional and responsive team behind it. Highly recommended.
September 25, 2026
Unprompted review
Reply from triSaaS
Hi Aitch,
Thank you for such a fantastic review! I'm really pleased to hear that the move to triSaaS has been a positive experience and that Logit is giving you greater visibility and control across your stores.
It's great to hear that Rebecca, Claire and Edmund have helped make the rollout and training such a smooth process. I'll be sure to share your lovely feedback with them all!
Thanks again for your recommendation. We really appreciate it!
Best,
triSaaS team
Great company to work with and anytime…
Great company to work with and anytime I need anything Giorgia is particularly helpful via email and has even came in for training sessions with the team. Overall a very great service and good systems to use. Nothing is too much trouble and Giorgia always goes out her way to take ideas we have back to her team.
August 27, 2026
Unprompted review
Reply from triSaaS
Hi Lewis,
It's great to hear such positive feedback! I'm really pleased that you're enjoying using our systems and that Giorgia has been such a great support to you and your team.
Thanks again for taking the time to share your experience. We really appreciate it!
Best,
triSaaS team
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We recently launched Logit into our…
We recently launched Logit into our business and the setup from start to finish was incredible. Rebecca Gregan looked after us and she was amazing, super helpful and lovely to speak to and made everything seemless for us. The system itself is great and super user friendly! Great service!
August 25, 2026
Unprompted review
Reply from triSaaS
Hi Jae,
Thank you so much for the lovely feedback! I'm so pleased to hear that you've had such a great experience with Logit and found the setup process seamless.
It's fantastic to hear Rebecca made the journey so enjoyable. I'll be sure to pass your kind words on to her!
We really appreciate your support and hope you continue to enjoy using Logit!
Best,
triSaaS team
A really good experience
The whole project experience of onboarding and follow through to having Rota King firmly established in our business was superb. Giorgia was a pleasure to deal with at all times - responsive, informative and able easily to adapt to the specifics of our required set up. She made us feel like we really had someone in our corner - true support. Thank you Giorgia!
August 13, 2026
Unprompted review
Reply from triSaaS
Hi Steven,
Thank you so much for your lovely review! It's great to hear that you've had such a positive experience with Rota King. I'll be sure to share your kind words with Giorgia, she'll be so pleased!
We really appreciate your support and look forward to continuing to work with you!
Best,
triSaaS team
New User
We have recently started using the Rota King platform and so far it has been a great experience. Milena, our
on-boarding specialist has been exceptional, easy to talk to and helpful on the numerous times I have contacted her about something.
The platform was slightly confusing at first but Milena was always available to help and had lots of patience dealing with various issues.
Overall a great team and platform that has saved us time and paperwork, I could not recommend them highly enough.
May 4, 2026
Unprompted review
Reply from triSaaS
Thank you so much for taking the time to share your feedback! I'm delighted to hear that you're enjoying Rota King and that Milena has been so helpful throughout your onboarding.
It's great to hear that the platform is already saving your team time and paperwork. I'll be sure to share your kind words with Milena.
We really appreciate your recommendation and support!
Best,
triSaaS team
Giorgia did a fantastic job for all our…
Giorgia did a fantastic job for all our 5 hotels to move from Planday to Rota King.
She was always approachable and delivered all the tasks on time.
We wish her all the best in the future projects.
Yours truly,
Mohan Sinnadurai
Group Management Accountant.
August 7, 2026
Unprompted review
Reply from triSaaS
Hi Mohan,
Thank you so much for taking the time to share your feedback! I'm delighted to hear that Giorgia made such a positive difference in moving all five of your hotels to Rota King.
I'll be sure to share your kind words with Giorgia. We really appreciate your support and wish you continued success with Rota King!
Best,
triSaaS team
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Amazing experience
I've used a number of HR and rota systems over the years, and this is by far the most intuitive platform I've worked with.
As a first-time user, I found it incredibly easy to navigate, and everything felt straightforward from the start. Giorgia was amazing throughout the whole process, especially while supporting us with the opening of our hotel. She was always responsive, knowledgeable, and happy to help, which made the onboarding process smooth and stress-free.
A fantastic platform with excellent customer support. I'd highly recommend it!
August 2, 2026
Unprompted review
Reply from triSaaS
Hi Juliette,
Thank you so much for taking the time to share your feedback! It’s fantastic to hear that Rota King has been such a positive experience.
It’s also great to hear how much of a difference Giorgia made during your hotel opening journey. I’ll be sure to share your kind words with her, she’ll be delighted to hear them!
We really appreciate your support and recommendation, and we look forward to continuing to support you as you get the most from Rota King.
Best,
triSaaS team
Logit on-boarding with Alexander
Great on-boarding experience for Logit with Alexander! Super helpful throughout and patient with all my questions, looking forward to using the system.
July 21, 2026
Unprompted review
Reply from triSaaS
Hi Ciara,
Thank you for your fantastic feedback! I'm delighted to hear that your Logit onboarding experience with Alexander was so positive. I'll be sure to pass on your kind words.
We look forward to supporting you on your Logit journey!
Best,
triSaaS team
LOGIT - onboarding
We have just had our logit on-boarding over the past few weeks, it has been great, rebecca and team have been super helpful at every step.
the system itself is great and we have seen a real improvment already, super excited to see the long term effects.
July 2, 2026
Unprompted review
Reply from triSaaS
Hi Harry,
Thank you for your fantastic feedback! I'm delighted to hear that your Logit onboarding experience has been so positive and that Rebecca and the team have been so helpful throughout the process.
Thanks again for taking the time to leave us a review.
Best,
triSaaS team
Rota King platform
We have been working with triSaas for almost 2 years, building our Rota King platform and it has been a very positive experience. Very collaborative from the start and every request has been met with a willingness to make it happen and at speed.
Initially Henri and Natalie led the way as our support, both fantastic, more recently Giorgia has been our prominent point of contact. Always available to help and has plenty of patience dealing with identical issues from various businesses! Her rapid response really does make a huge difference. Overall a great team and I could not recommend them highly enough.
July 1, 2026
Unprompted review
Reply from triSaaS
Hi Paul,
Thank you for your fantastic feedback! I'm delighted to hear how positive your experience with Rota King has been over the past two years.
I'll be sure to share your kind words with Henri, Natalie, Giorgia, and the wider team. We really appreciate your continued partnership and support!
Best,
triSaaS team
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Very disappointing experience
Very disappointing experience. Michael Gorol was unprofessional and rude when I called for support, and the platform is unnecessarily complicated. The biggest scam is that the contract automatically renews for another full year, which feels very unfair.
June 10, 2026
Unprompted review
Reply from triSaaS
Thank you for your feedback. While we respect your right to share your experience, we feel it's important to clarify a few points.
Regarding your support call, we have reviewed your interactions with our team who handled your enquiries, and I can state with confidence that they were professional, courteous, and helpful throughout. Any suggestion of rudeness is simply not accurate.
Regarding the automatic renewal, this is clearly outlined in the terms and conditions agreed to at the point of sign-up. The auto-renewal clause exists to ensure service continuity, and we always recommend that customers review their contract terms before the renewal date if they wish to make changes. We are unable to grant an early termination in this instance, as we must apply our policies consistently to all customers.
It appears the negative review stems from dissatisfaction with the renewal policy rather than any failing in our service or support.
With over 8,000 locations actively using Logit every day and thousands of customers, we are sorry you found Logit difficult to navigate. We offer free by weekly training and a rich library of video and user guides. We are praised on a daily basis for the depth of functionality and ease of use, and we would be delighted to book you in to one of our free training sessions.
An excellect choice..
A really helpful team from consultation with Sophie, onboarding with Giorgia, nothing was too much hassle. Giorgia in particular listened to our requirements to ensure we got the best from the system and any issues that we had, she was right there to solve them for us, if something wasn't quite as we envisaged, she worked with us on a solution to ensure we were 100% happy.
June 30, 2026
Unprompted review
Reply from triSaaS
Thank you for your fantastic feedback! We're delighted to hear you had such a positive experience. We'll be sure to share your kind words with Sophie and Giorgia.
Thanks again,
triSaaS Team
RotaKing Installation
From the start the company were very accommodating and listened to the needs of the university and offered solutions to streamline the platform to our needs.
The account manager Giorgia Ripanucci was extremely helpful
June 9, 2026
Unprompted review
Reply from triSaaS
Hi Gabriel
We're glad to hear that you're loving RotaKing and that the installation went smoothly. We'll be sure to pass your kind feedback on to Giorgia.
Best
triSaaS Team
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