Octopus Energy for Business Reviews 

The call was very efficient and Jan was very understanding and patient this is why I remain with Octopus Energy thank you

Your agent was extremely knowledgeable, efficient and patient, but would have saved much repeating of information if he had realised I needed him to speak more slowly.

quick, easy without any pitfalls

My query was answered immediately with good knowledge.
only negative was it took a little searching for the contact number.

It was easy and quick made switching so easy.

Great company to deal with, customer service is excellent and the price is very good too.

It was the easiest and best customer service I have dealt with the lady was so nice and informative was not on the phone long and it was all done fantastic and I could understand exactly what she was saying thank octopus ⭐⭐⭐⭐⭐

Kaz was able to deal with my query clearly and put up with my bumblings with patience.

Very helpful. Professional and answered all my questions.

Patrick went above and beyond to help me sort out my personal account and a business account that I have been managing but which is passing to another person to manage. He also sorted out the fixed tariff for the business account and on my personal account emailed information regarding an EV charging rate and type of charger needed. Excellent service.

Refreshingly short wait for an answer to call, easy to set up account Muhammad very clear and helpful

great to speak to a person and not a robot like others ,great staff know there systems and customers , A*

Jack was extremely helpful. He was very patient and explained everything thoroughly to me. I would highly recommend octopus, I have a account for my home, and now my business.

I have already got our domestic supply with Octopus and because of the ease of navigating the account and the clear way all information is communicated I wanted both the business and domestic handled by Octopus.
There is never a problem in speaking with customer service or an advisor which is a massive plus.

Nadia was polite and helpful. She successfully set up a new business account for me. The only issues were that there were several times when she had to put me on hold; when she did this the wait was often quite long (the call took 55 minutes overall) and when I was on hold the music playing was so loud I had to adjust the volume down on each occasion.

Very helpful adviser giving me all the information I needed. Very polite and patient. And English clear speaking.

I had a great experience today , very pleased with the level of service I received talking over the phone with Ekraan. She understood my problem and gave solution.

Another great experience with Octopus' Customer Service. This time it was with Sharon who was cheerful, polite and very helpful.

Swift answering of telephone, and then friendly and helpful, and has hopefully sorted all my problems!
Customer advisor was Joseph L.

Excellent communication and customer service.