logixxpharma.com Reviews 80

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Aidan and the Customer Services team at Logixx Pharma were so helpful to myself and my husband during our Fertility journey! Providing detailed information when required on the amazing products they h... See more

Company replied

Rated 5 out of 5 stars

- Professionnelle, consciencieuse, le souci de l'autre. Tels sont les caractéristiques du personnel de cette structure. Je ne m'attendais pas à une livraison aussi rapide. Le seul défaut, la FedE... See more

Company replied

Rated 5 out of 5 stars

I don`t usually leave reviews for companies but the level of service I received from Shelley was exceptional. After an initial phone conversation, she answered all my questions and assured me every... See more

Company replied

Rated 5 out of 5 stars

Excellent at every level. Got MD on phone. Very knowledgeable and couldn't provide enough support. Delievery rapid. Pricing more competitove than any other source. Faultless and I could not be happier... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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Rated 5 out of 5 stars

Aidan and the Customer Services team at…

Aidan and the Customer Services team at Logixx Pharma were so helpful to myself and my husband during our Fertility journey! Providing detailed information when required on the amazing products they have. The Proxeed Plus sachets really helped my husband and we are very grateful indeed! We appreciate all of your help and support

April 14, 2026
Unprompted review
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Reply from logixxpharma.com

Dear Customer, thank you for your kind review. Regards the Customer Service team

Rated 5 out of 5 stars

MY CREDIT CARD WAS CHARGED BUT NO ORDER CONFIRMATION WAS SENT TO ME.(RESOLVED)

I placed an order of 8 boxes Proxeed men, my card was charged but no order confirmation was sent.

An email was sent but no response.

03/11/2025: In response to Logixxphrma reply, MY CARD WAS CHARGED by your company and I have been given a transaction details by my bank to forward to you. You have refused to reply the email I sent on the 1st of November 2025. All the phone numbers on your website are not connecting. No order confirmation was received till this moment.

05/11/2025 : I changed the review to 5* because the merchant has resolved the issue and handled it professionally.
They acknowledged that the payment went through but the payment gateway had issues and this is somewhat peculiar to the card I used. Transaction details aa given by my bank was supplied from my end and they were able to trace the payment, gave me the option of either a refund or to process the order. I chose the second position. The delivery process was swift and package received via RoyalMail this evening.

Sincere appreciation to the team involved.

Thank you Aidan and Sean for your time.

Regards.

November 1, 2025
Unprompted review
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Reply from logixxpharma.com

We have not received any orders and we would recommend that you contact your bank to enquire.

Rated 5 out of 5 stars

Exceptional Customer Service

I don`t usually leave reviews for companies but the level of service I received from Shelley was exceptional.

After an initial phone conversation, she answered all my questions and assured me everything will be fine. My order was processed straight away with a tracking number. I will definitely be ordering from here again.

August 19, 2024
Unprompted review
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 5 out of 5 stars

easy delivery

October 25, 2023
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 5 out of 5 stars

Quick and easy delivery of exactly what…

Quick and easy delivery of exactly what I asked for and on top of that it was at a discount. The transportation cost was a bit high but I guess such is life when the business is located in England and I am in Au.

September 27, 2023
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 5 out of 5 stars

The product is very good and customer…

The product is very good and customer service is excellent, polite and professional. I will recommend them without any hesitation.

September 14, 2023
Unprompted review
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 5 out of 5 stars

Easy, quick and quality…

Easy checkout process, quick order despatch and quality effective products.

August 29, 2023
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 4 out of 5 stars

Usually fast delivery when next day…

Usually fast delivery when next day delivery was selected.
I've given 4 stars because about a month ago, I have placed the order on a Saturday, paid for next day delivery and got the order on Tuesday. I am aware the next day delivery it applies for business days only. However, I was hoping to arrive on Monday.

July 24, 2023
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Reply from logixxpharma.com

Dear Customer

Thank you for your review, sorry to hear that our processing times were not satisfactory on this occasion.

The LogixX Team

Rated 5 out of 5 stars

Quick and easy

July 25, 2023
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 3 out of 5 stars

Sticky sachets in some.

Some of the satchets were sticky so couldn't be used effectively in my package.

June 27, 2023
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Reply from logixxpharma.com

Dear Customer

We are sorry to hear that you had some issues with the product. Please contact us so we can investigate and replace the product.

Regards
the LogixX team

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived on time and good value for money.

June 23, 2023
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 1 out of 5 stars
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Reply from logixxpharma.com

Dear Customer

Sorry to hear that you experience was not up to our usual high standard. Please make contact with us so we can investigate and resolve you complaint and recitify your experience.

Regards

The customer service team

Rated 5 out of 5 stars

No Dramas

No Dramas. Delivered on time and items were as expected, no quabbles really other than it would be good if they offered a free delivery service, especially when spending so much. Pharmaceuticals are always a rip off!

March 26, 2023
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Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

Rated 5 out of 5 stars

The website is very friendly

The website is very friendly, and I received the order right on time.

March 22, 2023
logixxpharma.com logo

Reply from logixxpharma.com

Dear Customer
thank you for your kind review.

Regards
The Customer Service Team

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