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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including hats, shirts, and embroidery, often noting that items exceeded their expectations. Many appreciate the efficient ordering process, fast production, and quick shipping, highlighting the great value and affordable prices. However, some people mentioned that the online ordering interface could be confusing or clunky, especially for screen printing or if needing to restart an order. A few customers also noted issues with shipping speed relative to the cost, and some hats arrived damaged due to packaging.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the exceptional... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the exceptional quality of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service,... See more

Price

Clients share positive opinions on price, often highlighting competitive and reasonable pricing. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been ordering from Logo Up for over 8 years now for our brand, Tequila Mandala. The quality of their work has always been exceptional, and we love how quickly our items are delivered. Their grea... See more

Rated 5 out of 5 stars

Handled change requests correctly. Delivered on time. Product was good quality for the cost. The only request I have would be to improve the online interface when ordering screen printing - it seem... See more

Rated 5 out of 5 stars

The ease of the website is wonderful. After submitting my order they were very quick with a response for me to approve the proof. Also they informed me that I requested 3 different colors, which they... See more

Rated 5 out of 5 stars

Karen Moya has been amazing throughout this entire process. She is very responsive, kind, and helpful. Thank you for helping us design the best polos for our company.


Company details

  1. Printed Clothing Store
  2. Clothing Store

Information provided by various external sources

The best source for custom embroidery and screen printed apparel with YOUR LOGO.


Contact info

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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Rated 5 out of 5 stars

LogoUp is our Go-To!!!!

Quality clothing, great job on our company logo! The best part?? There's no minimum order like most every other company!! We are a very small business and appreciate that we can order just what we need.

February 11, 2025
Unprompted review
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Rated 5 out of 5 stars

I've used Logo-up at least the last 5 years...

I've used Logo-up at least the last 5 years. Every year getting my guys name brand work gear to ensure they say warm in the cold months and comfortable through out the hot summer months. The company logo always looks great embroidered on each piece.
I always recommend them when other people ask where I get Nike and Carhartt company gear for myself guys.

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

I would like to thank Alisha from the…

I would like to thank Alisha from the art department for the quick and fast service she gave me to do a VIP time order. She attended every call I made and gave me quick response on the order. I am very pleased with her effort for helping me out for a last minute order and for sure will do future business with her again. Thanks Alisha. The hats are nice and everyone liked it.

July 9, 2024
Unprompted review
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Rated 1 out of 5 stars

They will nickel and dime you too DEATH

They will nickel and dime you to DEATH!!! Go somewhere else and shop that actually appreciates your business ans isn't just trying to come up with ways to get more money out of you even after you have paid and submitted the order. They will literally HOLD your order hostage.

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company is the absolute worst!

This company is the absolute worst!! I placed an order May 16th, on May 20th I received an email stating my card could not be processed, I immediately called and spoke with a representative who took my payment over the phone. On May 21st, I received another email indicating the same issue. I responded to this email with a screenshot from the previous day where the funds were removed from my account. On May 22 I received the design proof and approved it within 23 minutes of receiving it. I then received an email indicating my design was entering production. On May 29th after not receiving any updates I contacted LogoUp to inquire about my order status. I was told that it was still in production phase, on June 5th I received an email stating my card could not be processed. I called Logoup again and explained that I had already made the transaction with a representative from LogoUp. Finally I thought after this I would receive my order. Here it is June 10th and I haven't received any update. The progression bar on my account on the site hasn't changed. I have very frustrated clients, still haven't received anything stating my order has been shipped. The progression bar still shows in production phase, and no one is responding to my emails. I, personally, will never use this company again. I was also receiving emails that looked as though they were coming from two different staff members who possibly didn't know the other was sending me emails. I am in serious disbelief that this company does business in this manner.

June 9, 2024
Unprompted review

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