Loints of Holland Reviews 1,432

I love these shoes: they’re supremely comfortable, sustainable, well made, stylish in a quiet but exciting way, the colours rock, and they fit my giant feet (size 42) really well. If I could, I’d buy one of every colour and design.

Excellent service and excellent quality.

The shoes are very beautiful, nice design and good material. They are also very comfortable and that makes me happy since it's hard to find elegant shoes for feet that are 80 years old.

I´m absolutely happy with my new shoes . I am also grateful for the facility with which it was possible to change the size without extra transactions .

Loints shoes are just nice and of very good quality.
Thank you I appreciate your quality and service
Sandra ( Germany)

I love the footwear. Despite having arthritis, I never have sore feet with these shoes. I also love the styles. Service is great.

I asked a question about a particular shoe model and color. I received an answer very promptly
I have 4 pairs of this particular shoe which is extremely comfortable, and looks equally correct for the office or casual wear.
I always receive compliments when I wear them.

my 3rd pair of Tuuthees - this time in red, and my green and navy pairs are still going strong! So comfortable for every day, all day use. I had bought the other two pairs in a shop some time ago and so was confident that I'd have no trouble with buying online directly from Loints in terms of sizing and look.
Great communication and swift delivery. Thank you Loints of Holland.

I received the shoes but they weren't a match with my feet. So I send them back. I received my money back correctly.

I was a loyal Loints of Holland customer for years, drawn by their reputation for quality materials, modern design, and comfort. Unfortunately, my recent experience has completely changed my opinion of this brand.
THE PROBLEM:
My favorite boots, which I expected to last for years based on the brand’s reputation, completely fell apart at the front seam after just one winter of normal use. For a premium-priced shoe that markets itself on durability and quality materials, this is absolutely unacceptable.
CUSTOMER SERVICE RESPONSE:
When I contacted the company about this clear quality defect, I was offered a mere 25€ discount on a future purchase. This response completely misses the point - why would I want to buy new shoes from a brand when my previous pair failed so dramatically?
WHAT’S WRONG WITH THIS APPROACH:
1. No accountability - No acknowledgment that the product failed prematurely
2. No quality assessment - No investigation into what went wrong
3. No real solution - A discount doesn’t restore confidence in quality
4. Poor customer value - Long-term customers deserve better than vouchers
THE REAL ISSUE:
This isn’t about money - it’s about trust. When you pay premium prices for shoes marketed as durable and well-made, you expect them to last more than one season. The company’s response shows they don’t stand behind their products when quality issues arise.
WHAT WOULD HAVE BEEN APPROPRIATE:
• A replacement pair to demonstrate commitment to quality
• A genuine assessment of what went wrong
• Assurance about improved quality control
• At minimum, a refund for a clearly defective product
FINAL THOUGHTS:
I understand the company went through bankruptcy, but that doesn’t excuse poor quality control or inadequate customer service. Other customers deserve to know that if you have problems with Loints of Holland shoes, don’t expect meaningful support.
I cannot recommend this brand anymore and will be sharing this experience to help other consumers make informed decisions.
Tim’s customer service: Professional in communication but offered an inadequate solution that doesn’t address the core quality and trust issues.

Loint shoes fit always perfect and are very comfortable.
Only last time I received a color that I did not expected. I thought it was senape yellow but than I received a pair of Tommel cosmic shoes... Otherwise I'm always very happy with your Loint shoes!!!
Thank you!
Verena

Helpful and kind support!
And i love the shoes!

In the past years I have bought at least 6-7 pairs of Loints of Holland shoes. The quality is always great; they are extremely comfortable and my feet are really grateful.

Beautiful and comfortable shoes. Fast delivery.

Great shoes, great costumers service. Quick respons when y had Some question. Thats how webshop delliveries Shout be!!

I absolutely LOVE my Loints of Holland shoes.
I have arthritis in my feet and they are sooooo comfortable!
The shoes are well made and they have a great choice of styles and colors.
Expensive? Yes. But, I don't mind paying for superb quality.
Oh, and the shipping to Colorado, USA took less than one week!

Amazing footwear made with durable, eco-friendly materials. My favorite brand.

Wearing Loints shoes since many, many years, I am still satisfied and delighted to buy new ones every year, and I surely will do so in future times!

Great shoes. Very responsive and informative customer support. Lightning fast delivery. Overall great experience.

Best website for quality shoes. High quality leather, great comfort, trendy shoe models and large choice of colors. Top-notch customer service, I've been in contact with Ronald, he is very kind and helpful. Loints of Holland is and will remain my favorite online shoe store !