As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and paym... See more
Company replied
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I... See more
Company replied
I ordered a prepaid envelope from Lois Bullion. When it arrived, I placed my gold necklaces and unworn rings inside. I went to the Post Office to drop the package off about noon, and by noon the next... See more
Company replied
Company details
- Gold and Silver Trading Company
- Coin Dealer
- Gold Dealer
- Investment Service
- Jewelry Buyer
- Scrap Metal Dealer
About Lois Bullion
Written by the company
Contact info
41 Frederick Street, Jewellery Quarter, B1 3HN, Birmingham, United Kingdom
- 0121 212 1715
- sales@lois-bullion.com
- lois-bullion.com
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very easy process
Very easy process. Offer was made on receipt of the items. Once accepted, the money was in my account within 24 hours - as promised.
August 4, 2026
Reply from Lois Bullion
Dear Stevie,
Thank you for your five-star review. We are delighted to hear about the easy and prompt service you received.
We hope to hear from you again.
Very efficient process from start to…
Very efficient process from start to finish. Instructions were clear and straightforward with my transaction completed within a few days. No hidden costs. Am very happy to recommend.
August 5, 2026
Reply from Lois Bullion
Dear Carla,
Thank you for your five-star review. We are thrilled to hear about the efficient, straightforward, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Posted my gold on the Tuesday and the…
Posted my gold on the Tuesday and the money was in my bank account on the Wednesday morning. A fantastic service.
August 5, 2026
Reply from Lois Bullion
Dear Royston,
Thank you for your five-star review. We are pleased to hear about the fantastic and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Lisa,
Thank you for your five-star review. We are delighted to hear that the great level of service we provide meets your expectations.
We hope to hear from you again.
Requested an envelope on Tuesday Aug…
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I accepted just received an e-mail at 4.22pm advising me the money has been deposited in my account. Amazing service thank you, have recommended them to a friend.
August 6, 2026
Unprompted review
Reply from Lois Bullion
Dear Barbara,
Thank you for your five-star review. We are thrilled to hear about the excellent, amazing, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
unlike other companies you were clear…
unlike other companies you were clear on your offer and I got exactly what I had calculated and expected
July 29, 2026
Reply from Lois Bullion
Dear Franco,
Thank you for your five-star review. We are pleased to hear you were happy with the offer you received for your items.
We hope to hear from you again.
Initially I was sceptical about…
Initially I was sceptical about trusting my precious metal to the post & the company's integrity.
I need'nt have worried as the items were delivered the next day, and sale agreed almost immediately.
Very friendly, patient & constructive phone enquiries.
August 4, 2026
Reply from Lois Bullion
Dear M Leighton,
Thank you for your five-star review. We are delighted to hear about the friendly, patient, and prompt service you received.
We hope to hear from you again.
Fast and secure posting
Fast and secure posting, next day valuation and payment within 30 minutes of accepting the offer.
August 4, 2026
Reply from Lois Bullion
Dear Emma,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Amazingly fast with payout.
Amazingly fast with payout.
Got more than i expected.
Quality .
Thankyou
August 4, 2026
Reply from Lois Bullion
Dear Denise,
Thank you for your five-star review. We are pleased to hear about the quality and prompt service you received.
We hope to hear from you again.
Excellent Service and Great Quality
I had a great shopping experience.
The customer service was friendly and helpful. I’m very happy with my purchase and would definitely buy from them again. Highly recommended!
August 4, 2026
Reply from Lois Bullion
Dear Mahdi,
Thank you for your five-star review. We are pleased to hear about the friendly, helpful, and great level of customer service you received on your visit to the store, and we greatly appreciate the recommendation. Enjoy your purchase.
We hope to hear from you again.
Great compnay did what they said they…
Great compnay did what they said they would , nice an easy
February 4, 2026
Reply from Lois Bullion
Dear Craig,
Thank you for your five-star review. We are delighted to hear you were happy with the overall experience you received from using our service.
We hope to hear from you again.
Reply from Lois Bullion
Dear Suzanne,
Thank you for your review. We are pleased to hear about the prompt service you received.
We hope to hear from you again.
The Best Internet Search I have ever made.
I was going to pop into a local shop to get rid of some old Gold, and as I do, I looked around the internet and found Lois Bullion. I liked the calculator that said "This is the price you WILL GET" I clicked for an envelope, the instructions were easy, I packed it and took it to the Post Office at 2pm on Monday, I had two calls on Tuesday Morning with a higher offer than expected, and the money was in my bank by 3pm. Wonderful Service. I am waiting for another envelope for the other bits I have!!
August 4, 2026
Reply from Lois Bullion
Dear Chris,
Thank you for your five-star review. We are thrilled to hear about the wonderful and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear David,
Thank you for your five-star review. We are pleased to hear about the easy and prompt service you received.
We hope to hear from you again.
Always fast and fair.
July 28, 2026
Reply from Lois Bullion
Dear Mrs D Camara,
Thank you for your five-star review. We are delighted to hear about the fair and prompt service you received.
We hope to hear from you again.
Amazing service and a company.
Used a lot for my scraps and jewels, good and fast payment as well as the service.
August 4, 2026
Reply from Lois Bullion
Dear BF,
Thank you for your five-star review. We are pleased to hear about the good and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear David,
Thank you for your five-star review. We are delighted to hear you were happy with the service you received.
We hope to hear from you again.
So glad I chose Lois Bullion.
So glad I chose Lois Bullion.
Fast service, trustworthy, would without doubt use their services again.
July 31, 2026
Unprompted review
Reply from Lois Bullion
Dear Rosemary,
Thank you for your five-star review. We are thrilled to hear about the trustworthy and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear K Mitch,
Thank you for your five-star review. We are pleased to hear you were happy with the amount you received for your items.
We hope to hear from you again.
Highly recommend
Very quick review of gold and clear process to accepting offer. I had thought all the gold I sent was 9ct, however, they identified a small amount was actually a higher grade and paid the extra amount. Would definitely use again and highly recommend.
August 3, 2026
Reply from Lois Bullion
Dear Gemma,
Thank you for your five-star review. We are delighted to hear you were happy with the overall service we provided, and we greatly appreciate the recommendation.
We hope to hear from you again.
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