Lola's - Greenwich Market Reviews 

74
•
TrustScore 4.5 out of 5

4.6

Durnford Street 11, SE10 9BF London, England, GB

•

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Rated 5 out of 5 stars

Fantastic cake! Everyone loved it, it was beautiful, delicious and just perfect for my baby shower 💙 collection was nice and easy too, will be coming back! ☺️thank you!

Rated 5 out of 5 stars

Beautiful both in looks and taste. I went in for a second piece 😂 my daughter Dolly was very appreciative , she absolutely loved it too.. thank you 🙏 great service at the store in Greenwich, as I co... See more

Rated 3 out of 5 stars

Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday... See more

Company replied

Rated 5 out of 5 stars

First time ordering from here and they sid not disappoint, I've heard good things about Lola’s cupcakes for a while and thought to try them out for my mums birthday cake. From placing the order online... See more


Company details

  1. Cake Shop
  2. also in
  3. Bakery
  4. Cupcake Shop
  5. Online Food Ordering Service
  6. Take Away Service
  7. Wedding Bakery

About Lola's - Greenwich Market

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Contact info

  • Durnford Street 11, SE10 9BF, London, England, United Kingdom

  • 020 3868 8725

4.6

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.6

All reviews

(74)

5,774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic cake

Fantastic cake! Everyone loved it, it was beautiful, delicious and just perfect for my baby shower 💙 collection was nice and easy too, will be coming back! ☺️thank you!

October 30, 2026
Rated 5 out of 5 stars

Beautiful both in looks and taste

Beautiful both in looks and taste. I went in for a second piece 😂 my daughter Dolly was very appreciative , she absolutely loved it too.. thank you 🙏 great service at the store in Greenwich, as I collected, not living to far away!! See you in November for our next birthday 🎁 celebration x

October 24, 2026
Rated 5 out of 5 stars

Great service and beautiful cake

First time ordering from here and they sid not disappoint, I've heard good things about Lola’s cupcakes for a while and thought to try them out for my mums birthday cake. From placing the order online to receiving the cake everything went smooth, the cake looked exactly as it does online and my mum and family really enjoyed it, i will definitely be ordering from here again.

October 18, 2026
Rated 5 out of 5 stars

Happiest 3 year old

Lola's website was easy to navigate and made ordering my daughter's Frozen birthday cake a breeze. The only down point was that there was no communication around when the cake was ready for pick-up (other than the confirmation email), however, when we went to the store we were greeted by a well-packaged cake and friendly staff to help us.

September 27, 2026
Rated 5 out of 5 stars

Absolutely delicious birthday cake

The cake was beautifully made, with a lovely light sponge and smooth, creamy buttercream that literally melted in the mouth. It looked beautiful and tasted even better.

The collection process was easy and straightforward, and I was kept informed throughout, which made everything completely stress free.

Thank you, Lola’s, for making such a beautiful and delicious cake for my birthday. I would definitely recommend you and will happily order from you again!

September 17, 2026
Rated 5 out of 5 stars

They have the best cakes

They have the best cakes , also the lovely man who works in Greenwich brunch he was so lovely he kept the cake for me , he was so friendly and polite

August 12, 2026
Rated 4 out of 5 stars

the sales assistant at Greenwich Market…

the sales assistant at Greenwich Market shop was very polite enthusiastic on the phone - he knew his cake sand really tried to sell them - in person the same - keen promising young man - sorry I forgot his name - he sold me he strawberry sakura cake - highly recommend him

July 24, 2026
Rated 4 out of 5 stars

Not my usual 5 star taste..

I have always given lolas cakes a 5 star review but in my most reventar visit in found the cakes quality and taste somehow changed. The sponge was not as moist and spongie but more on the drier side and the icing was way to sweet.

July 18, 2026
Rated 4 out of 5 stars

Super friendly staff very helpful in…

Super friendly staff very helpful in explaining the points system I would have wished that the earliest collection was 9 am rather than 10 but that was due to the occasion. Otherwise everything was perfect along with great efficiency

July 15, 2026
Rated 4 out of 5 stars

I was quite disappointed that day …

I was quite disappointed that day because the cake wasn’t delivered as expected. It was delivered to another store instead. We had planned everything for my son’s birthday party, so it created a lot of confusion.
However, the staff member at the Greenwich Centre shop(10th May morning) handled the situation very well. We received a refund and an additional cake as well. Finally, we were able to collect the cake from the North Greenwich store. Otherwise, my son would have been really upset, as he was desperately looking forward to the football-themed cake.
In the end, everyone enjoyed the cake at the party. It was delicious.

May 10, 2026

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