Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... See more
Location
Switch locationWood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB
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See what reviewers are saying
I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... See more
Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... See more
We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... See more
Company details
About Lola's - Kingston Bentals Centre
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, United Kingdom
- 02045863633
4.6
Excellent
512 reviews
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Very easy and on time as requested
Very easy and on time as requested. Cake was amazing and was very impressed by parents at the party.
January 26, 2026
Best cakes ever I always order a…
Best cakes ever I always order a celebration cake online to my local store it’s always absolutely moist fresh and taste amazing this service is amazing will continuum to order thanks Lola’s
January 19, 2026
Delicious cake
Delicious cake! I love the icing and the flavour of it. The cake itself is nice and never dry, this is my second time ordering this for my birthday
January 26, 2026
Unprompted review
Ali in Kingston couldn't have been more…
Ali in Kingston couldn't have been more patient and helpful.
The cupcakes were delicious and they made a birthday really special!
January 21, 2026
The cake was beautiful and tasted great…
The cake was beautiful and tasted great as well. The only thing I felt was that the cream was a little too sweet. Other than that, it was a wonderful cake.
January 20, 2026
Divine berry cake.
Ordered and picked up all ran smoothly.
Berry cake absolutely delicious and very well received.
January 4, 2026
Absolutely great experience ordering…
Absolutely great experience ordering and collecting the cake.
Cake was delicious and guests complimented a lot!
Superb. Thank you.
January 12, 2026
Beautiful and tasty.
We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests. Everyone loved it! Highly recommended and would definitely order again.
December 30, 2025
Brilliant cake
Brilliant cake. Stunning to look at and perfect for a special occassion. Not only did it look great but it tasted amazing too. Well packaged for safe transport.
Online ordering was straight forward, communication good and puck up early and straight forward too.
December 29, 2025
Cake looked beautiful and it was…
Cake looked beautiful and it was delicious. Everyone loved it at my wife's surprise birthday party..
I can always depend on a Lola's cake to be a hit :)
January 5, 2026
Excellent reliable service and delicious cakes
Excellent reliable service. We ordered 2 birthday cakes, a week apart and they were both absolutely delicious.
December 21, 2025
I ordered both vegan & normal cup cakes…
I ordered both vegan & normal cup cakes & a birthday cake. They were all very yummy! It stayed fresh in the fridge for 7 - 8 days.
The service was good.
I will definitely recommend Lola's cakes.
December 26, 2025
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£15 delivery on a £30 cake
I had to pick up the cake in store otherwise it was £15 to be delivered, for a £30 cake, when I was in bearing in mind this is a perishable item and therefore it had to be delivered on a specific date. Lower delivery charges for would be better.
December 26, 2025
Reply from Lola's - Kingston Bentals Centre
Hello,
Thank you for taking the time to give us your feedback.
I am sorry that you find the delivery fee expensive.
All of our products are freshly baked and prepared at our bakery in London and are packaged and dispatched from here with our own inhouse delivery team.
We use our in house team of drivers for deliveries using our own fleet of mostly electrical refrigerated vans and we do try to keep costs as low as possible.
I hope this helps provide some clarification and if you would like to discuss further or if there is anything else we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Marta
Delicious bakes
Delicious bakes. Superb quality and all delivered in a lovely box. A family favourite 10/10.
December 16, 2025
Cake was super delicious specifically…
Cake was super delicious specifically Red velvet highly recommend
December 18, 2025
Lovely tasty cake
December 8, 2025
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