Lollypotz Reviews 

45
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I had a great experience with this company at Christmas. I left everything to the last minute and they were able to deliver 5 on Christmas eve into Canberra to my staff who were all delighted to re... See more

Rated 1 out of 5 stars

1. I received no information about dispatch, tracking, or delivery. 2. In spite of my written instructions to leave the package at the door, it was not delivered. No Auspost card was found by the fami... See more

Rated 5 out of 5 stars

Provides unique combination "bouqets" of choclates and gift items of your choice, packaged beautifully and delivered efficiently. Lollypotz wins because they deliver on Saturdays unlike a lot of the... See more

Rated 5 out of 5 stars

Have ordered several times from Lollypotz over the years for gifts. They are fantastic. Quick, professional and the product is excellent quality. When guests or recipients receive their gift, they are... See more

Company details

  1. Gift Shop
  2. Chocolate Artisan
  3. Chocolate Shop

Written by the company

Gift giving has never been so easy and fun! Everyone loves chocolate but with us at Lollypotz, it's more of an obsession! That's why everything is sweet here; chocolate gifts, chocolate bouquets and even chocolate hampers! So order any of the chocolate hampers, chocolate gifts or chocolate bouquets online or by phone. Lollypotz is committed to excellence in quality. We wrap our chocolates in full and protect the chocolate from the stem. We guarantee the quality and freshness of the product.


Contact info

3.7

Average

TrustScore 3.5 out of 5

45 reviews

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3.7

All reviews

(45)

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Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company at Christmas. I left everything to the last minute and they were able to deliver 5 on Christmas eve into Canberra to my staff who were all delighted to receive them. Will use this company again. Thank you

December 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Unreliable and Unpleasant

1. I received no information about dispatch, tracking, or delivery. 2. In spite of my written instructions to leave the package at the door, it was not delivered. No Auspost card was found by the family. 3. Responses to my emailed inquiries were curt and unhelpful. The company doesn't seem to feel it's responsible for getting a gift delivered although that's the service it offers. I was grudgingly sent some tracking information. 4. The family had to go pick up the package (a week+ late). They sent me a photo. It is not what I ordered, Substitutions were made using a product I dislike (Ferrero made with nuts and paste) and would not have ordered. I deliberately chose plain chocolate. The whole experience was unpleasant and disappointing. A little more courtesy - and information - from staff would have helped.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

I found Lollypotz whilst looking for a Christmas gift hamper

I found Lollypotz whilst looking for a supplier of Christmas hampers in Canberra. Their website was user friendly, their hampers were varied, their prices were on point and value for money, their check out and delivery fast, professional and efficient. Well done and thank you!

December 20, 2022
Unprompted review
Rated 2 out of 5 stars

I ordered 2 gifts to be delivered from…Canberra

I ordered 2 gifts to be delivered from the Canberra site. The first gift was delivered the next day which was great. However the 2nd gift which was advised would be arriving on either Monday or Tuesday. Spoke with recipient on Wednesday expecting to have received the gift. Spoiled the surprise and she still had not received the gift. Contacted customer service and was advised to follow up on the delivery myself with TNT. I advised I am the customer and following should be your priority. I am very disappointed with the 2nd delivery, and I was advised that weather had held this delivery up, yet I had received other articles from Sydney much sooner. I was advised by customer service that no one was deliberately holding up my order Not once did I suggest this, I was seeking the gift in the time frame I was advised. Won't be ordering again.

October 14, 2022
Unprompted review
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Rated 5 out of 5 stars

My go-to gift

I regularly order hampers to be delivered to friends from Lollypotz. The delivery is fast and always makes the day of the recipient :)

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

A unique and recommended gift service in Canberra

Provides unique combination "bouqets" of choclates and gift items of your choice, packaged beautifully and delivered efficiently. Lollypotz wins because they deliver on Saturdays unlike a lot of the other services. It would set
them far apart from the rest if they can deliver 7 days /week !

June 7, 2022
Unprompted review
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Rated 5 out of 5 stars

A very different take on the old "bunch of flowers".

Have ordered several times from Lollypotz over the years for gifts. They are fantastic. Quick, professional and the product is excellent quality. When guests or recipients receive their gift, they are amazed at the different take on the old "bunch of flowers"... this is the next level up from this, and always well received. I will be ordering again.

November 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and lots of variety

Great service and lots of variety. Champagne and chocolates delivered to a friend to celebrate good news, best way to celebrate when we can't celebrate in person due to lockdown.

October 14, 2021
Unprompted review
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Reply from Lollypotz

Thank you for the review

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Rated 5 out of 5 stars

Best husband

Great service, beautiful products and fast delivery.

October 6, 2021
Unprompted review
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Reply from Lollypotz

Thank you for the review

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy to get everything and made a really cute gift for some friends who have just had a baby girl!

Cannot thank the service and lollypotz enough for such a wonderful congratulations gift!

September 30, 2021
Unprompted review
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Reply from Lollypotz

Thank you Sonia for the review.

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Rated 5 out of 5 stars

When you want something special

Great business for easy transactions. We’ve used them for years. Great product, very helpful ladies and great delivery times.

September 11, 2021
Unprompted review
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Reply from Lollypotz

Thank you Ian for the review.

Rated 5 out of 5 stars

Great service even during lockdown

Great service even during lockdown. Wanted to send Covid Survival pack of wine and chocolate to my daughter in Canberra. Everything arrived promptly and beautifully packaged. She loved it.

September 7, 2021
Unprompted review
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Reply from Lollypotz

Thank you Alison for the review.

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