Paid in June, still no delivery in November – extremely disappointing
I placed and fully paid for my furniture order with LOMADO on 24 June 2026, with delivery originally expected in calendar week 29 (mid-july).
It is now 2 November, more than four months later, and I have still received absolutely nothing.
Throughout this period, I have contacted customer service multiple times. Each time, I received similar responses: they were waiting for information from their supplier, apologising for the delay, or promising to get back to me.
The delivery was first postponed to weeks 40/41. On 16 October, I was informed that my order was expected to be handed over to the shipping company that same week. However, nothing arrived.
The tracking information makes the situation even more confusing. On 16 October, it only showed an electronic registration from 1 July. Later, a status suddenly appeared claiming that the shipment had already arrived at a distribution centre on 23 September.
As of 2 November, there has been no further progress, no confirmed delivery date and no clear explanation.
What disappoints me most is not just the enormous delay, but the lack of transparency and responsibility. I have repeatedly asked for concrete information, yet I keep receiving generic responses without an actual solution.
**I have paid in full, waited more than four months, and still have no idea when my furniture will arrive.**
Based on my experience so far, I cannot recommend ordering from LOMADO.
I hope this review finally encourages the company to take responsibility and provide a proper solution. I will update my review if the situation is resolved.
