LOMADOX GmbH Reviews 404

The design is great, price is OK... but whoever designed the installation (both design and instructions) should go back to school. I disregarded the reviews flagging the assmebly issues, I got a cabinet falling on my head, as well as 2 mirrors hanging on a miniature screws... I still don't trust it and would never purchase here again.

I wish I could give this company more stars. The reason I am giving two stars and not one is because they are relatively responsive via email. However we purchased a tv unit in December that was delivered the last week of January (we knew it would take a while). We opened one of the three boxes that were delivered and knew immediately that the unit was not as described on the photos (very misleading with colour and quality of material) so we decided to send it back for return and refund. This was picked up on the 9th of February.

It is now the 9th of March and we have still not received a refund. I find this unacceptable under consumer rights law. On the 23rd of February the company confirmed they have received it but it needs to be checked (this was over 2 weeks ago). I’m sorry but either too little staff are working there or these people are not doing their jobs properly. Either way, it shouldn’t be the consumers problem. I need it sorted!

Made an order that I had to change. Ítem said delivery in 2-3wks. A couple of days after order I exercise my right under consumer law to cancel my order. At this point the company said they will not stop shipping and did not confirm a refund - effectively rejecting my rights as a consumer. I've mailed them back twice to ask them to confirm the refund in line witj my consumer rights. No reply as yet.

I ordered a bathroom set consisting of 3 parts. If you are planning to become a carpenter, you can try your hand at building it here. The holes for the floor inserts were completely frayed and the paint was chipped. Some of the holes weren't there at all or had to be drilled in the exact places according to the instructions, only to realize in the end that some holes weren't needed at all and then had to be closed with cover caps, which I had to buy from Ikea (PAX system). You also have to pay close attention to the completely overloaded assembly instructions, otherwise you use the wrong screws, which then penetrate the walls. Some screws were not even available and had to be bought at the construction market.
I have been waiting here for more than 2 weeks for feedback from customer service and have repaired the cupboards myself in the meantime. For half the price, I could have got the same quality with less hassle at IKEA.
I cannot recommend this company to anyone and will not be buying from them again.

Bought a bench, then read some of the bad reviews on TP. Was concerned due to the lead time.

After 4 weeks I sent an email, which was answered very fast. Tracking followed shortly after and a couple of weeks later was delivered to my door. By a good delivery service.

Quality is good, the only downside was the delivery time which was over 6 weeks. A little longer than I would have liked. I was led to believe it was more like 4. Would consider buying from them again.

Great quality bathroom furniture set with relatively easy assembly. I was especially satisfied with the assembly materials provided, they seemed durable and fit perfectly.
Customer service was friendly to my inquiry regarding the delivery time.