London Branding Solutions Ltd 

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Company details

  1. Website Designer
  2. Advertising Agency
  3. e-Commerce Solution Provider
  4. Graphic Designer
  5. Marketing Agency

Written by the company

We strive to provide you the best quality of design & development, and we don’t restrict ourselves to go beyond the standards. Get in touch now with one of our business consultants and get your brand the treatment as it deserves..


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Rated 1 out of 5 stars

Avoid for hosting like the plague

I have had nothing but problems with email going into people's spam, are incoming email being blocked (explained in detail in a previous review).

Incoming email being blocked: This took me a week to discover with no help from LBS who themselves tried to email me without success. Despite having my number (and another email address) they neglected to notify me of the issue.

When i brought it to their attention they took about two weeks to fix it, and when it was fixed it would stop working again.

Eventually got to the point where incoming email was accepted.

Then recently find out that for the past year nearly all my outgoing email has being going to spam. This was only brought to my attention recently by a few customers.

The issue was something to do with SPF records which, as they were, did not recognize my email address as authorized to send mail.

When they originally set up hosting for my website, they charged me over £200, and hosted my website on NameCheap, which only charges a few £ for hosting. I can understand they want to make a profit so I ignored it. But to find out the royally messed up my email is completely unacceptable.

I sent them 3 emails (from my personal account so no spam issues) requesting their support to fix the issue. No reply whatsoever. I had been left with a completely broken email system which has likely cost me a lot of money in lost revenue from customers not receiving my emails.

I fixed the issue myself by turning to GoDaddy, and migrating hosting back to their servers, and they fixed all the SPF record issues in minutes.

I would absolutely avoid asking them to set up my hosting like they were the plague. Worst business decision I have ever made by far. And that's a shame because the website itself was really lovely.

January 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing work, Even better service!

I really enjoyed working with London Branding Solutions Ltd. The quality of their work is amazing and their designs are very creative. They get work done efficiently and respond quickly whilst still maintaining that high standard. I am pleased with what they have provided and would definitely recommend them to others!

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great service,

Great service, team were friendly, helpful and very professional, willing to work on order to my Satisfaction. Would highly recommend to anyone looking for illustrations to match their story. Thank you.
Sadia

June 14, 2021
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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Do NOT use this company. It is full of foreign lads all with alias names, there is NO Kevin or Ben, they are fake names that are shared by who ever is working that day or answers the phone! Nor is there any Sophie Miller. This company was to do photo resizing for my amazon shop which they nearly got £199 out of me to set up and manage my amazon account, but I felt I could do this myself, so just wanted help resizing my product images to upload onto amazon. Being that Ben offered to set up my account I felt confident that he would know the requirements of my pictures and that they would come back the correct size. Hence, as ben requested I payed them upfront and was promised the images back the following day. When that day came, I called to follow things up at which point I was now speaking to another Ben on the phone who had no idea what I was talking about or who I was and said he was the only Ben that worked there! following a few pokes and prods he remembered “oooh yes, there is another Ben” 🙄. Long story short, I payed for 7 images they sent back 5! All of which do NOT upload to amazon or meet the amazon image criteria!
PLEASE PLEASE PLEASE DO NOT work with this company, the reviews below are fake trust me, they will take your money upfront and even if they do produce for you it will be on a very mediocre scale. Was promised a refund or someone would get back to me today, we’ll its now 30 mins away from 13:00 and I have no hope that anyone will call. Or maybe Ben 1 will 🤔 or maybe Ben 2 🤔 or maybe Sophie Miller 🤔. Oh no, maybe Kevin Miller 🙄
Just call the company if you don’t believe me and listen to the accent of these guys and you be your own judge on wether their names are as British as Kevin & Ben. But as ever, each to their own. Nice one guys, your now £52 richer 👍

May 10, 2021
Unprompted review
London Branding Solutions Ltd logo

Reply from London Branding Solutions Ltd


Thanks for your concern really appreciated your opinion working with us, this will help us to improve.

We are a registered branding company in the UK and have our company number.

Firstly, we offer 48 hours of turn-around time for our graphic design regardless of what project it is. We did promise to do 7 images for you and as per our commitment, you were supposed to send us all 7 but, you sent only 5 of them which we did within 24 hours instead of 48. You sent one image later in a separate email and another next day in a separate email and we informed you that these two images will be done within next 24 hours.

As per your conversation with Ben Miller while placing the order, he did mention the turn-around time and your response was positive. FYI, you do find employees with the same names.

We delivered the 5 images to you so you can upload it on your amazon account meanwhile 2 more were on their way. unfortunately, you were trying to upload the complete zip file which does not comply with the Amazon platform. When we tried to explaining this over a telephonic conversation, you got really rude and suddenly asked for a refund.

Thank You

Rated 5 out of 5 stars

Amazing service!!

I was introduced to Kevin and Ben shortly after posting an online ad for a website build. I left the first phone call with so much confidence that by the end of the day we had begun to enter a deal. Since working together communication has been daily when needed and the team have never yet managed to disappoint when it comes to meeting deadlines, designs, project updates. Kevin, Ben & the team have impressed me further as due to the efficiency of the team we have managed to cut the projects estimated build time in half!
I will definitely recommend and would not question to use again in the future!
FIVE STARS ⭐️⭐️⭐️⭐️⭐️

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

We're amazed to see the work devotion…

We're amazed to see the work devotion each LBS employee has. One of their representatives was continuously in-touched with our team, and they made sure to follow every detail i provided. Thank You London Branding Solutions for doing an amazing job. Strongly Recommended, You've earned a life time customer :)

January 6, 2021
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Rated 5 out of 5 stars

A great website and a great logo…

A great website and a great logo designed by LBS. A very helpful, polite and creative team also gave me some great ideas towards the website which really made the website attractive and easy to use. I will definitely recommend using these guys, also I would love to give them future repeat business for my my other company.

December 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great Job.

Great job!!!
London Branding Solutions are awesome!!!!
The team is great and easy to work with. They designed my business website and logo and they did an amazing work. Working with London Branding Solutions was that they were always more focused on answering our questions and giving us good advice. They have been there every step of the way. Their professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. We would highly recommend them to anyone!

November 29, 2020
Unprompted review

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