Really impressed with the customer service I received from The London Brow Company. The team were helpful and understanding and went above and beyond to resolve my issue. Thank you to the team for you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing products and lovely, friendly customer service and support. High quality products make such a difference to client results and I love that London Brow is sustainable, vegan and cruelty free. N... See more
Company replied
I have been speaking with Michael for a few months now getting all the right information needed and he is so lovely and so polite and friendly amazing at his job! So patient and nothing is to much, re... See more
Company replied
I am doing my brow lamination, tinting and waxing course through London Brow Company. The content and format of their online course is fantastic. The kit that I received along with the course is brill... See more
Company replied
Company details
- Beauty Product Supplier
- Beauty Products Wholesaler
- Beauty School
- Cosmetics Industry
- Gift Shop
- Health and Beauty Shop
About The London Brow Company
Written by the company
Shop pro range
Shop Home range
professional training
FIND A SALON
Pioneers in Brow Lamination!
Founded by Leigh and Nick Blackwell, we stand at the intersection of beauty expertise and environmental consciousness. Our journey is driven by a passion for the beauty industry and a profound respect for our planet.
Our story took an exciting turn during Leigh's global travels, where she discovered the innovative concept of brow lamination. Recognising its potential, we became pioneers in the industry, proudly becoming the first company to introduce brow lamination to the UK and USA.
However, our commitment goes beyond innovation. We identified a gap in the market for products that align with our values - natural, vegan, and cruelty-free solutions that support the growth of small beauty businesses.
Determined to create positive change, The London Brow Company was born. With a UK-based laboratory, we diligently research and craft products using sustainable, plant-based ingredients. Beyond our product line, we offer accredited courses in brow lamination, ensuring professionals have access to comprehensive, ethical solutions.
At The London Brow Company, we're not just enhancing beauty; we're elevating the industry standards while nurturing a healthier relationship with our planet. Join us as we continue to shape a world of beauty that radiates both inside and out.
Contact info
London , United Kingdom
- +44 (0) 800 334 5373
- support@londonbrowcompany.com
- londonbrowcompany.com
4.9
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great item
Great item
Perfect for what I need.
Arrived in good time.
Thank you
August 20, 2024
Unprompted review
Reply from The London Brow Company
Hi Charlotte,
Thank you for taking the time to leave us lovely feedback! We're glad to hear that the item was perfect for your needs and arrived on time. Your satisfaction is our priority, and we're happy we could meet your expectations. Thanks again for choosing us!
Warm regards,
LBC Team x
Advertisement
We have been loving the London Brow…
We have been loving the London Brow Waterproof formula! The results are amazing!
August 5, 2024
Unprompted review
Reply from The London Brow Company
Hi Skyler,
Thank you so much for sharing your experience! We're thrilled to hear that you're loving the London Brow Waterproof formula and that it's delivering amazing results for you. Your satisfaction is our top priority, and it’s great to know you are loving it :)
Warm regards,
LBC Team x
Excellent Product
Products are reliable, amazing quality ! The customer service is outstanding. I have been using this brand of Lashlifts, Laminationa dn Hybrid for over 4 years now and I wouldn’t use anything else.
August 19, 2024
Unprompted review
Reply from The London Brow Company
Hey!
Thank you so much for your loyalty and kind words! We're thrilled that you’ve been with us for over four years and that you find our products reliable and of amazing quality. Knowing that you wouldn’t use anything else is the highest compliment we could receive and it really makes our day to read this.
We're also glad that our customer service has stood out to you. We're here to support you in any way we can, so don't hesitate to reach out if you ever need anything!
Warm regards,
LBC Team x
The best!
I always use these products for my brow lamination, and lash lift and tint. They are easy to use and always give me the best results!
August 15, 2024
Unprompted review
Reply from The London Brow Company
Hey Aniela,
Thank you for your wonderful feedback! We're delighted to hear that our products are your go-to for brow lamination, lash lifts, and tints. It's great to know that you find them easy to use and that they consistently deliver the best results for you.
Your continued trust means the world to us. If you ever need anything, we're here to help!
Best regards,
LBC Team x
I highly recommend The London Brow…
I highly recommend The London Brow company. Absolutely amazing Brow Lamination products!! I will never look back for any other brands.
August 10, 2024
Unprompted review
Reply from The London Brow Company
Hey Seema!
Thank you so much for your lovely review! We're absolutely thrilled that you find our Brow Lamination products amazing and that we've earned your loyalty. Knowing that you won’t look back at other brands truly makes our day!
We're committed to keeping that trust and providing you with the best every time. If there's anything else we can do for you, don't hesitate to reach out.
Warm regards,
LBC Team x
Advertisement
I love the london brow products
I love the london brow products. All my lash lifts turn out amazing! Very high quality and perfect results everytime
August 8, 2024
Unprompted review
Reply from The London Brow Company
Hi Bhaviti,
Thank you for sharing your experience! We're so pleased that our products have been a game-changer for your lash lifts. It's wonderful to hear that you're consistently achieving the high-quality results you expect. Your trust in our products means a lot to us. Should you ever have any questions or need further support, we're just a message away. :)
LBC Team x
Reply from The London Brow Company
Hi Karla,
Thank you so much for your feedback! We're thrilled to hear that you love our hybrid tints and find them worth it! Your satisfaction means everything to us, and we're delighted to have met your expectations. :)
Kind Regards,
LBC Team x
Amazing products and great customer…
Amazing products and great customer service :)
July 29, 2024
Unprompted review
Reply from The London Brow Company
Hi Allison,
Thank you for your wonderful review! We're delighted to hear that you find our products amazing and our customer service great. Your kind words motivate us to continue delivering the best. If you need any assistance again in the future, please don’t hesitate to reach out. :)
Kind Regards,
LBC Team x
Training and products
Did the london brow training course found it really easy to follow and very in-depth! Very much enjoying using there products for brow lamination
April 27, 2024
Unprompted review
Reply from The London Brow Company
Hey Stacey,
Thank you for your fantastic review! We're delighted to hear that you found our course easy to follow and in-depth. It's great to know you're enjoying using our products for brow lamination. Your feedback means a lot to us, and we're here to support you every step of the way.
If you ever have any questions or need further assistance, please don't hesitate to reach out.
LBC Team x
Advertisement
The brow lamination was great and…
The brow lamination was great and amazing for my client.
July 21, 2024
Unprompted review
Reply from The London Brow Company
Hi Ann Marie,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our brow lamination to be great and amazing for your client. Providing top-notch results and client satisfaction are our top priorities.
LBC Team x
Quick response to resolve issue with…
Quick response to resolve issue with products and replacement sent quickly.
July 4, 2024
Unprompted review
Reply from The London Brow Company
Hey Magdalena,
Thank you for your kind 5-star review! We're glad we could quickly resolve the issue with your products and get a replacement sent to you promptly. Your satisfaction is our priority, and we appreciate your feedback.
LBC Team x
Amazing lash lift products!
Amazing lash lift products!! The lash lift balm is an absolute dream to work with! Always amazing results. Couldn’t recommend enough xxx
July 17, 2024
Unprompted review
Reply from The London Brow Company
Hey Kavita,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love our lash lift products, especially the lash lift balm. It's wonderful to know that you're consistently achieving amazing results. Your recommendation means the world to us!
LBC Team x
I love this brand
I love this brand, the products are high quality and the customer service is 10/10.
July 3, 2024
Unprompted review
Reply from The London Brow Company
Thank you! 😊 We're so glad you love our brand! We appreciate your kind words!
Advertisement
Excellent brow products for…
Excellent brow products for professional brow artists. Easy ordering, super fast delivery. Love the liquid tints, game changer for your brow services. Highly recommend x
July 1, 2024
Unprompted review
Reply from The London Brow Company
Thank you for your feedback! 🌟 Your recommendation means a lot to us!
First time ordering from this website…
First time ordering from this website and I was very pleased with the quality of my purchases.
June 19, 2024
Unprompted review
Reply from The London Brow Company
Hi Amna,
Thank you so much for taking the time to leave us a review on your shopping experience with us! We are so happy to hear you like our products and we hope to see you again soon :)
Just ordered more brow tint
Just ordered more brow tint. Love the med brown. This company is great!
June 11, 2024
Reply from The London Brow Company
Hey Jami,
Thanks so much for your kind review, we are so grateful to have you as such a loyal customer!
I have been using your products for a…
I have been using your products for a little while now and I am thoroughly pleased with the results I’ve been getting from each product. All my orders have been delivered super fast as well!! Thank you so much 🫶🏼
June 7, 2024
Reply from The London Brow Company
Thank you for your wonderful feedback! 🌟 We're thrilled to hear that you've been pleased with the results from our products and that our fast deliveries have been convenient for you. Your satisfaction means a lot to us!
Advertisement
Speedy delivery and amazing products xx
June 13, 2024
Reply from The London Brow Company
We're so glad you're pleased with both the speedy delivery and our products! 😊 Thank you for your support!
Amazing profesional products and great…
Amazing profesional products and great customer service! The gold wax smells divine! Purchasing again!
June 5, 2024
Unprompted review
Reply from The London Brow Company
So glad to hear you're loving our products and service! 🌟 Thank you for choosing our Gold creme wax – it's definitely a favorite! We look forward to your next purchase with us!
Reply from The London Brow Company
Thanks for your feedback! 🚀 We're thrilled you're happy with our speedy delivery and products. Your satisfaction means a lot to us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.